Job Description
This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.
Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.
Continuing Dental Education (CDE) is a leader in certification and educational programs for Dentists, Registered Dental Hygienists, Registered Dental Assistants, and other health fields. Endorsed by the University of Alberta, CDE offers over 100 sessions for different programs per year with the potential of over 1500 program participants. The Clinical Program Coordinator supports the assigned programs' development, coordination, and overall administration. The CDE Program Director determines the appropriate program(s) to be offered. With this confirmation the Clinical Program Coordinator is the primary contact for each program's participants and academic members. The position works independently and within a team structure to administer many tasks and projects under minimal supervision of the Program Operations Supervisor and the CDE Program Director. This position requires high levels of diplomacy, customer service, communication, organizational and interpersonal skills. Equally essential is for the individual in this position to take initiative, make decisions, be proactive, and be creative.
Responsibilities
- Serve as the primary point of contact for participants, instructors, staff, and external partners throughout the program lifecycle.
- Coordinate program delivery, including scheduling, registrations, online learning management, clinical sessions, venue logistics, contracts, supplies, and participant support.
- Manage program finances, including budgeting, reconciliations, invoicing, sponsorships, accounts receivable, expense claims, and financial sustainability monitoring.
- Support program quality and compliance by maintaining records, monitoring participant progress, ensuring regulatory and safety requirements are met, and implementing process improvements.
- Assist with marketing and recruitment activities, including enrollment monitoring, website updates, promotional content, patient recruitment, and event representation.
- Provide team leadership by supporting staff recruitment, onboarding, scheduling, training, performance management, and oversight of clinical support operations.
Qualifications
Bona Fide Occupational Requirements (BFOR)
- Post-secondary two-year diploma and registration as a Registered Dental Assistant (RDA), Registered Dental Hygienist (RDH), or other oral health professional.
- Minimum 5 years of dental clinical experience and 3 years of dental clinic administration or management experience.
- Knowledge of dental practice standards, professional regulatory requirements, infection prevention and control, and patient care processes.
- Proficiency with electronic health records and computer applications, including PeopleSoft, Adobe Editor, and Google Workspace.
- Strong communication, organization, problem-solving, and relationship-building skills, with the ability to manage multiple priorities and deadlines.
- Ability to work independently and collaboratively, maintain a flexible schedule, and support in-person clinical programs as required.
Preferred / Asset Qualifications
- Experience coordinating continuing education, healthcare training, or professional development programs.
- Experience with budgeting, financial administration, sponsorships, contracts, and accounts receivable.
- Experience with learning management systems, online course administration, and website content management.
- Experience supervising, training, scheduling, and onboarding staff.
- Knowledge of University policies, procedures, and administrative systems.
- Experience with event planning, marketing, stakeholder engagement, and regulatory or accreditation processes.
Application Instructions
Click "Apply Now" to submit your resume and cover letter
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package .
About Us
The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more .
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms - physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
About The Team
The College of Health Sciences unites the University of Alberta’s health-focused faculties and schools to enable a new level of interdisciplinary research and teaching that advances human health and wellness across individual, community, and global contexts. By fostering collaboration across disciplines, the college supports innovative, large-scale research initiatives and integrated educational programs that span the full continuum of care and health promotion.
The college includes the Faculty of Kinesiology, Sport, and Recreation, the Faculty of Rehabilitation Medicine, the Faculty of Nursing, the Faculty of Pharmacy and Pharmaceutical Sciences, the School of Public Health, and the Faculty of Medicine & Dentistry. Together, these units drive excellence in health sciences education, research, and clinical innovation, supporting the university’s broader mission to lead in discovery, learning, and the advancement of societal well-being for the decade ahead and beyond.
