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Added 4 hours ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting operationally to the Director of Administration and working closely with the Associate Dean Academic, the Coordinator will identify the needs of the law students…
Added 4 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
The Infrastructure Analyst – Business Analyst II plays a key role within the IT Infrastructure team, reporting to the Associate Director, IT Infrastructure. This intermediate-level position…
Added 5 hours ago
MD
Health Facility Evaluator - Nursing Evaluator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…be substituted for twelve (12) months of experience; and an Associate's degree in one of the above areas may substitute for six (6) months of…
Added 20 hours ago
CH
Director of Sales and Marketing - Element by Westin - Downtown - Calgary, AB
Concord Hospitality Enterprises
AB · Calgary, AB
- Full-time
The Element by Westin Calgary Downtown and Concord Hospitality is seeking a driven and strategic Director of Sales and Marketing to lead our sales efforts and elevate our market presence.…
Added 1 day ago
C
Temporary Sales Associate
Coach
Mississauga, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
AP
Associate Director, Commercial Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
The Associate Director, Commercial Data Operations leads the delivery and reliability of data that supports US Commercial decisions, operations, reporting and advanced analytics at Alexion,…
Added 1 day ago
EC
Stage Manager - Hybrid
Encore Canada
Brampton, ON
- Part-time
…Producer is not involved. The Stage Manager reports to the Associate Director of Event…
Added 1 day ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…creating a Scope of Work relevant to the event in conjunction with Director or Associate Director of Event Production. The Event Producer will create programs that meet the client’s needs…
Added 1 day ago
H
Associate Director – Warehousing, Distribution & Transportation – Food (3PL vendor management)
Hays
Brampton, ON
- $155,000 to $180,000 CAD / year
- Full-time
Associate Director – Warehousing, Distribution & Transportation – Food / Pharmaceuticals / CPG - 3PL Vendor RFP RFQ process management
Added 1 day ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
Under the direction of the Dean, and in collaboration with Associate Deans and Chairs/Directors as applicable, the Director, Administration (DA) is responsible for the management of the…
Added 1 day ago
N
Regional Sales Director - Culinary
NPAworldwide
Vancouver, BC
- Full-time
Regional Sales Director PacificLocation: Vancouver, BCSalary: $100k - $110k Base + $30k/$35kFull Benefits + RRSP PlanCompany Vehicle (Fuel, Maintenance and Insurance)
Added 1 day ago
NB
Wealth Management Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Management Associate in the Private Banking 1859 sector at National Bank, you will offer services and advice to a discerning high-net-worth clientele. In this role, you…
Added 1 day ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Halton Hills, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
KS
Temporary Sales Associate
kate spade new york
Mirabel, QC · Montreal Premium Outlets
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 days ago
OM
Associate Director, Programmatic
Omnicom Media
Toronto, ON
- Full-time
The Associate Director, Programmatic is a senior leader responsible for delivering best-in-class programmatic solutions across a dedicated client portfolio. This role provides thought…
Added 2 days ago
O
Senior Manager, Programmatic
OMD
Toronto, ON
- Full-time
…management, client relationship ownership, and supports the associate director in achieving the strategic success of a dedicated book of business. This role combines deep programmatic…
Added 2 days ago
OM
Account Manager, Programmatic
Omnicom Media
Toronto, ON
- Full-time
…management, client relationship ownership, and supports the associate director in achieving the strategic success of a dedicated book of business. This role combines deep programmatic…
Added 2 days ago
M
Gestionnaire de comptes clés, Unité d’affaires Animaux de compagnie – Santé animale / Key Account Manager, Companion Animal Business Unit - Animal Health
Merck
Calgary, AB · Edmonton, AB · ON · Kirkland, QC
- Full-time
Added 2 days ago
P&
Gestionnaire du Programme des marchandises contrôlées / Controlled Goods Program Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 days ago
P&
Gestionnaire principal de la sécurité / Senior Manager, Security
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 days ago
TW
Sales Associate
tbooth wireless / la cabine t sans fil
London, ON
- Full-time
…we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within…
Added 2 days ago
W/
Sales Associate
WIRELESSWAVE / WAVE SANS FIL
Guelph, ON
- Full-time
…we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within…
Added 2 days ago
TU
Associate Recruiter Admissions Advisor
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Associate Recruiter Admissions Advisors report to the to the Manager, Undergraduate Admissions and the Associate Director, Student Recruitment and Advising. The position also works closely…
Added 2 days ago
PC
Cloud Architecture & Engineering, Director
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
As a Director, Cloud Architecture & Engineering, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and operational…
Added 2 days ago
TU
Professional Programs Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
In addition, the Manager works closely with the SPPH Senior Education Manager as well as the Associate Director Education to lead, develop and manage strategies that span all SPPH programs.…

Closed listing

University of British Columbia

Academic Support Analyst

Vancouver, BC, Canada
UBCV | Brock Hall (BRCK), Canada

$5,692.25 to $8,179.5 CAD / month · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $5,692.25 to $8,179.5 CAD / month
Job type: Full-time
Closing date: Oct 13, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management, Level A

Job Title

Academic Support Analyst

Department

Business Solutions 3 | Business Solutions and Support | Enrolment Services

Compensation Range

$5,692.25 - $8,179.50 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

October 12, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

March 30, 2029

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

This role is responsible for overseeing multiple registrarial processes that support academic operational activities in the area of enrolment, registration and progression and the experience of students at the University. This role oversees student records, ensuring compliance with policies, and providing support to faculty and departments across the university. Key duties include setting up approved curriculum changes, overseeing graduation processes, from application management to document distribution, and ensuring the accuracy and security of student records per FOIPOP and UBC regulations. The role involves training staff and students on Enrolment Services procedures and systems, troubleshooting issues, and acting as a subject matter expert in policy interpretation and process improvements. Additionally, this position engages in strategic initiatives and projects to enhance business processes, collaborates on interdepartmental projects, and supports new system and process implementations by testing updates and offering feedback. Building partnerships with stakeholders, this role ensures alignment with academic requirements and policy adherence, while also providing backup support as needed. The role is central to maintaining accurate student records and delivering high-quality support within Enrolment Services on the Okanagan campus.

Organizational Status

This role reports to the Associate Director, Records and Special Projects, and works closely with the Enrolment Services Student and Academic Support teams on both campuses.

This role is expected to work independently, and exercise autonomy without direct supervision. Regularly liaises with faculty and staff from various units across the University, with other units within Enrolment Services, and the general public, such as: UBC faculties and departments, IT Services, Integrated Service Centre, University Counsel, Ceremonies, Equity & Inclusion Office, Go Global, and other Central University units concerned with student records matters.

Work Performed

Manages services for curriculum set up, degree progression and provides guidance on records management, offering support to faculty and other departments.

Develops and assesses student degree progression and records management policies to enhance service delivery.

Identifies, plans, and executes initiatives to improve business processes within the Academic Support portfolio.

Delivers training to faculty, staff, and students on Enrolment Services functions, guiding users in system navigation and compliance.

Oversees the graduation process, including application management, eligibility tracking, and collaboration with other ES staff, Senate, ceremonies staff, faculties, advisors, and students. Ensures the accuracy of graduation parchments and manages the secure distribution of graduation documents.

Enforces adherence to policies to ensure accurate representation of student records, ensuring compliance with FOIPOP and UBC regulations.

Assists in evaluating academic records, verifying progression rules, and identifying and recording academic standings, such as probation or fail status.

Maintains and updates business processes in the departmental knowledge base; provides feedback to improve process efficiency.

Maintains the accuracy and functionality of student systems, testing updates, and system enhancements.

Acts as subject matter expert on policy and enrolment procedures and proactively identifies improvement opportunities.

Responds to or escalates inquiries from faculty, staff, and students; manages escalated issues requiring detailed interpretation of Senate policies.

Accurately communicates complex regulations from the Academic Calendar and identifies potential challenges for resolution.

Coordinates with stakeholders to ensure degree auditing tools align with academic calendar requirements.

Resolves record-keeping issues, ensuring accurate data transfer and payment processing.

Contributes to strategic planning, suggesting changes to policies or procedures and implementing approved improvements.

Identifies and nurtures partnerships with units and faculties, offering expertise to facilitate adherence to university policies.

Participates in new system/software implementation, gathering requirements, building test scenarios, and providing feedback.

Provides backup support across functional areas during peak times, vacations, and staff absences.

Consequence of Error/Judgement

This role is responsible for ensuring service excellence. Inaccuracies, failure to meet deadlines and inability to build relationships and partnerships would have serious consequences. Errors, missed deadlines and ineffective relationships could damage perceptions of Enrolment Services and the University. This could lead to a loss of trust in the institution, negatively affecting its reputation on a broad scale. Furthermore, errors in managing student records can directly impact a student's ability to be admitted to programs, progress academically, or graduate on time, potentially jeopardizing their future education and career prospects.

Supervision Received

Reports to the Associate Director, Records and Special Projects. Works in collaboration with other staff in Enrolment Services. Is expected to meet performance goals and expectations, and will undergo regular performance reviews. Works under general guidelines and procedures, without direct supervision. The incumbent must exercise initiative and sound judgment.

Supervision Given

May provide work direction to clerical or student staff.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of one to two years of related experience, or an equivalent combination of education and experience

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Experience preferably in a student service environment.

Ability to adapt to changing priorities and experience with assisting staff during times of transition.

Experience with policy interpretation and administration.

Computer experience required (Intermediate level understanding of Word, Excel and Outlook).

Experience with Student information systems, intranet navigation and Drupal CMS preferred. Experience with Workday Student an asset.

Effective oral and written communication, interpersonal, client service and organizational skills.

Ability to resolve complex problems which require close attention to detail and creative solutions.

Ability to work independently and as a supporting member of a team.

Must possess excellent interpersonal, team building and intercultural skills and must be willing to participate and actively contribute in team situations.

Demonstrated ability to build, manage and maintain high-quality and productive relationships across cultural difference.

Demonstrated ability to effectively communicate and interact with empathy, understanding and, respect of diverse and divergent perspectives and behaviours.

Works in a collaborative and inclusive manner, fostering equitable experiences and a respectful environment for all staff.

Acknowledges, reflects upon and challenges one’s own biases and assumptions.

Recognizes and addresses personal and institutional assumptions and behaviours that create barriers to inclusion

Must be very capable to exercise tact and discretion, as well to remain calm during pressure situations when dealing with upset or irate individuals.

Able to act as the main point of contact in matters which require a high level of sensitivity.

Proven multi-tasking skills; ability to work under pressure, to handle heavy volumes during peak periods, to meet demanding deadlines, and to work accurately with frequent interruption

About employer

More about this job

Responsibilities

This role oversees registrarial processes including student records, curriculum changes, and graduation management to ensure academic operational efficiency. The analyst also provides policy interpretation, trains staff, and collaborates on strategic initiatives to improve business processes.

Requirements

Candidates must hold an undergraduate degree in a relevant discipline and possess one to two years of related experience. Proficiency in Microsoft Office and experience with student information systems are preferred.

Skills

Student records management
Policy interpretation
Process improvement
Data accuracy
Training
Stakeholder management
Degree progression
Curriculum management
Graduation processing
System testing
Troubleshooting
Communication
Interpersonal skills
Attention to detail
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Academic Support
Registrarial Processes
Student Records
Enrolment Services
FOIPOP
UBC Regulations
Curriculum Management
Degree Progression
Graduation
Policy Interpretation
Business Process Improvement
Workday Student
Drupal CMS
Microsoft Word
Microsoft Excel
Microsoft Outlook
Data Management
Stakeholder Engagement
System Implementation
Academic Calendar

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