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Added 17 mins ago
LC
Sr. Analyst, Strategy & Business Development
Loblaw Companies Limited
Brampton, ON
- Full-time
We are looking for a Senior Analyst with a strong background in strategy and exceptional analytical, problem-solving as well as strong communication skills. The ideal candidate further has…
Added 18 mins ago
A
Analytics and Insights Analyst (CPG)
Acosta
Mississauga, ON
- Full-time
Build, maintain, and refresh weekly and monthly Power BI dashboards.
Added 18 mins ago
GH
Customer Account Analyst
GE HealthCare
Mississauga, ON
- Full-time
As the Customer Account Analyst, you will be joining a fast-paced environment as part of the GE Healthcare Service Operations team. In this role, you will have an opportunity to work…
Added 33 mins ago
B
Senior Financial Analyst, FP&A
BlueCat
Toronto, ON
- Full-time
BlueCat is looking for a Senior Financial Analyst to serve as the FP&A business partner to our Sales, Professional Services, Customer Success, and Marketing leaders. You will own the…
Added 33 mins ago
J&
Experienced Analyst Technical Product Manager
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where…
Added 48 mins ago
TT
Business intelligence & Data Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
We’re looking for a(n) Business Intelligence & Data Analyst to play a key role in transforming data into actionable insights that drive decision-making across Merchandising and Merchandise…
Added 1 hour ago
C
Senior Analyst, Budgeting and Internal Reporting (Finance) (Hybrid/Telework)
CBC/Radio-Canada
Montreal, QC
- Full-time
CBC/Radio Canada’s Finance Team is looking for a Senior Analyst to support the Digital Products & Innovation (DP&I) division.
Added 1 hour ago
A
Information Technology - Senior Solution Systems Analyst/Solutions System Analyst, Omni Technology
Aritzia
Vancouver, BC
- Full-time
The mission of the Omni Technology team is to design, build, deliver, and operate scalable technology solutions that align with the strategic objectives of our omnichannel ambitions.
Added 1 hour ago
Fraud Detection Analyst, Bilingüal (French) (12 Month Contract)
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 1 hour ago
Senior Financial Analyst (Program Admin Officer 4)
The Government of Nova Scotia
Halifax, NS
…agencies, within a government department. As the Senior Financial Analyst, you will be responsible for providing sound and timely financial…
Added 2 hours ago
Fullstack Developer
Appnovation Technologies
Toronto, ON
You will work closely with the team's Technical Lead, project manager, business analyst and QA, and help connect the platform to a range of digital health devices.
Added 2 hours ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
We are looking for an experienced Senior Business Systems Analyst to lead the Volcker regulatory reporting workstream within Market Risk Technology. This is a senior, hands-on role for…
Added 2 hours ago
FS
Analyst, Data Quality & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
As the Analyst, Data Quality & Governance, you will collaborate with data owners, stewards, and custodians across our organization to ensure that the content, structure, and context of all…
Added 3 hours ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
Added 3 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Toronto, ON
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 3 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Vancouver, BC
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 3 hours ago
H
Junior Cyber Incident Response Analyst
Hootsuite
Ottawa, ON
- Full-time
Hootsuite’s Security team is looking for a Junior Cyber Incident Response Analyst to assist the team in securing our product, services and IT infrastructure. You’ll work to identify and…
Added 3 hours ago
BA
Senior Financial Analyst
BC Assessment
Victoria, BC
- Full-time
BC Assessment is currently looking for a permanent Senior Financial Analyst to join our Finance division in our Victoria office.
Added 3 hours ago
Analyst or Associate, Investment Banking, Corporate Finance Advisory - Toronto, ON
Scotiabank
Toronto, ON
Build long-term relationships with clients and collaborate across stakeholders throughout the banking and capital markets platform
Added 3 hours ago
HB
Senior Business Analyst
HomeEquity Bank
Toronto, ON
- Full-time
The Senior Business Analyst is a detail-oriented, highly motivated individual with excellent analytical, organizational, interpersonal, and communication skills. In their previous work…
Added 4 hours ago
Entry-Level Analyst – Product & Accounting Control
mthree Recruiting Portal
Montreal, QC
If you're looking to build a career in banking, financial services, and accounting controls, this is an excellent opportunity to gain hands-on experience within a global financial services…
Added 4 hours ago
A
Advertising Sales Rep Senior Analyst - Direct Partner Manager
Accenture
Mississauga, ON
- Full-time
Build and maintain strong, trust-based relationships with partners using a consultative approach that involves understanding their unique needs and providing effective, solutions-oriented…
Added 4 hours ago
RI
Senior Business Analyst – ERP/EAM Transformation (Oracle Fusion / IBM Maximo)
Raas Infotek
AB · Edmonton, AB
- Contract
Job Role: Senior Business Analyst – ERP/EAM Transformation (Oracle Fusion / IBM Maximo)
Added 4 hours ago
T
TD Agriculture Networking Event - October 29 2026
TD
Barrie, ON · Brantford, ON · Guelph, ON · Ottawa, ON · Stratford, ON · Strathroy, ON
- Full-time
…clients in every sector, providing customized solutions to build a strategy that’s right for them now, and in the future. Our quest is to deliver a first-class business banking client…
Added 4 hours ago
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Senior Bus Mgmt Analyst
TD
Toronto, ON
- Full-time
Work independently as the senior analyst / subject matter expert and may coach and educate others

Closed listing

University of British Columbia

Academic Support Analyst

Vancouver, BC, Canada
UBCV | Brock Hall (BRCK), Canada

$5,692.25 to $8,179.5 CAD / month · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $5,692.25 to $8,179.5 CAD / month
Job type: Full-time
Closing date: Oct 13, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management, Level A

Job Title

Academic Support Analyst

Department

Business Solutions 3 | Business Solutions and Support | Enrolment Services

Compensation Range

$5,692.25 - $8,179.50 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

October 12, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

March 30, 2029

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

This role is responsible for overseeing multiple registrarial processes that support academic operational activities in the area of enrolment, registration and progression and the experience of students at the University. This role oversees student records, ensuring compliance with policies, and providing support to faculty and departments across the university. Key duties include setting up approved curriculum changes, overseeing graduation processes, from application management to document distribution, and ensuring the accuracy and security of student records per FOIPOP and UBC regulations. The role involves training staff and students on Enrolment Services procedures and systems, troubleshooting issues, and acting as a subject matter expert in policy interpretation and process improvements. Additionally, this position engages in strategic initiatives and projects to enhance business processes, collaborates on interdepartmental projects, and supports new system and process implementations by testing updates and offering feedback. Building partnerships with stakeholders, this role ensures alignment with academic requirements and policy adherence, while also providing backup support as needed. The role is central to maintaining accurate student records and delivering high-quality support within Enrolment Services on the Okanagan campus.

Organizational Status

This role reports to the Associate Director, Records and Special Projects, and works closely with the Enrolment Services Student and Academic Support teams on both campuses.

This role is expected to work independently, and exercise autonomy without direct supervision. Regularly liaises with faculty and staff from various units across the University, with other units within Enrolment Services, and the general public, such as: UBC faculties and departments, IT Services, Integrated Service Centre, University Counsel, Ceremonies, Equity & Inclusion Office, Go Global, and other Central University units concerned with student records matters.

Work Performed

Manages services for curriculum set up, degree progression and provides guidance on records management, offering support to faculty and other departments.

Develops and assesses student degree progression and records management policies to enhance service delivery.

Identifies, plans, and executes initiatives to improve business processes within the Academic Support portfolio.

Delivers training to faculty, staff, and students on Enrolment Services functions, guiding users in system navigation and compliance.

Oversees the graduation process, including application management, eligibility tracking, and collaboration with other ES staff, Senate, ceremonies staff, faculties, advisors, and students. Ensures the accuracy of graduation parchments and manages the secure distribution of graduation documents.

Enforces adherence to policies to ensure accurate representation of student records, ensuring compliance with FOIPOP and UBC regulations.

Assists in evaluating academic records, verifying progression rules, and identifying and recording academic standings, such as probation or fail status.

Maintains and updates business processes in the departmental knowledge base; provides feedback to improve process efficiency.

Maintains the accuracy and functionality of student systems, testing updates, and system enhancements.

Acts as subject matter expert on policy and enrolment procedures and proactively identifies improvement opportunities.

Responds to or escalates inquiries from faculty, staff, and students; manages escalated issues requiring detailed interpretation of Senate policies.

Accurately communicates complex regulations from the Academic Calendar and identifies potential challenges for resolution.

Coordinates with stakeholders to ensure degree auditing tools align with academic calendar requirements.

Resolves record-keeping issues, ensuring accurate data transfer and payment processing.

Contributes to strategic planning, suggesting changes to policies or procedures and implementing approved improvements.

Identifies and nurtures partnerships with units and faculties, offering expertise to facilitate adherence to university policies.

Participates in new system/software implementation, gathering requirements, building test scenarios, and providing feedback.

Provides backup support across functional areas during peak times, vacations, and staff absences.

Consequence of Error/Judgement

This role is responsible for ensuring service excellence. Inaccuracies, failure to meet deadlines and inability to build relationships and partnerships would have serious consequences. Errors, missed deadlines and ineffective relationships could damage perceptions of Enrolment Services and the University. This could lead to a loss of trust in the institution, negatively affecting its reputation on a broad scale. Furthermore, errors in managing student records can directly impact a student's ability to be admitted to programs, progress academically, or graduate on time, potentially jeopardizing their future education and career prospects.

Supervision Received

Reports to the Associate Director, Records and Special Projects. Works in collaboration with other staff in Enrolment Services. Is expected to meet performance goals and expectations, and will undergo regular performance reviews. Works under general guidelines and procedures, without direct supervision. The incumbent must exercise initiative and sound judgment.

Supervision Given

May provide work direction to clerical or student staff.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of one to two years of related experience, or an equivalent combination of education and experience

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Experience preferably in a student service environment.

Ability to adapt to changing priorities and experience with assisting staff during times of transition.

Experience with policy interpretation and administration.

Computer experience required (Intermediate level understanding of Word, Excel and Outlook).

Experience with Student information systems, intranet navigation and Drupal CMS preferred. Experience with Workday Student an asset.

Effective oral and written communication, interpersonal, client service and organizational skills.

Ability to resolve complex problems which require close attention to detail and creative solutions.

Ability to work independently and as a supporting member of a team.

Must possess excellent interpersonal, team building and intercultural skills and must be willing to participate and actively contribute in team situations.

Demonstrated ability to build, manage and maintain high-quality and productive relationships across cultural difference.

Demonstrated ability to effectively communicate and interact with empathy, understanding and, respect of diverse and divergent perspectives and behaviours.

Works in a collaborative and inclusive manner, fostering equitable experiences and a respectful environment for all staff.

Acknowledges, reflects upon and challenges one’s own biases and assumptions.

Recognizes and addresses personal and institutional assumptions and behaviours that create barriers to inclusion

Must be very capable to exercise tact and discretion, as well to remain calm during pressure situations when dealing with upset or irate individuals.

Able to act as the main point of contact in matters which require a high level of sensitivity.

Proven multi-tasking skills; ability to work under pressure, to handle heavy volumes during peak periods, to meet demanding deadlines, and to work accurately with frequent interruption

About employer

More about this job

Responsibilities

This role oversees registrarial processes including student records, curriculum changes, and graduation management to ensure academic operational efficiency. The analyst also provides policy interpretation, trains staff, and collaborates on strategic initiatives to improve business processes.

Requirements

Candidates must hold an undergraduate degree in a relevant discipline and possess one to two years of related experience. Proficiency in Microsoft Office and experience with student information systems are preferred.

Skills

Student records management
Policy interpretation
Process improvement
Data accuracy
Training
Stakeholder management
Degree progression
Curriculum management
Graduation processing
System testing
Troubleshooting
Communication
Interpersonal skills
Attention to detail
Multi-tasking

Visa sponsorship

Not detected in the job text

Keywords

Academic Support
Registrarial Processes
Student Records
Enrolment Services
FOIPOP
UBC Regulations
Curriculum Management
Degree Progression
Graduation
Policy Interpretation
Business Process Improvement
Workday Student
Drupal CMS
Microsoft Word
Microsoft Excel
Microsoft Outlook
Data Management
Stakeholder Engagement
System Implementation
Academic Calendar

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