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Added 7 mins ago
AI
AI Project Manager / Product Owner – Enterprise AI, Microsoft Copilot, ChatGPT & Generative AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a seasoned Project Manager / Product Owner to lead cross-functional AI initiatives, with a primary focus on the enterprise deployment and enablement of the firm’s end user AI…
Added 7 mins ago
S
Director, Digital Experience Platforms
Sobeys
Mississauga, ON
- Full-time
Define the future-state architecture and capability evolution roadmap for DXP technologies including Adobe Experience Manager (AEM), front-end platforms, mobile applications, search…
Added 8 mins ago
NT
Senior AI/ML Software Engineer – Localization
NEARSOURCE TECHNOLOGIES
Vancouver, BC
- Full-time
…fine-tuning transformer-based models, and delivering scalable backend solutions that enhance translation quality, automation, and enterprise localization…
Added 8 mins ago
GD
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London, ON
- Full-time
…passionate individuals to help us deliver innovative, unique solutions to our…
Added 8 mins ago
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Invictus Accounting Group LLP
Vancouver, BC
- Full-time
JOB DESCRIPTION - INTERNAL AUDIT PROJECT MANAGER, RISK & COMPLIANCE SERVICES
Added 8 mins ago
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Hamilton, ON
- Full-time
The ScotiaMcLeod Branch Manager is responsible for the development and achievement of defined business priorities for the Branch through the profitable delivery of superior client service…
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- Full-time
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Added 8 mins ago
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Project Coordinator (Structured Cabling Field Experience)
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Dartmouth, NS
- Full-time
Assist with tracking project financial and operational KPIs and escalate potential issues to the Project Manager
Added 8 mins ago
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Project Manager, Transformation Programs
Metrolinx
Toronto, ON
- Full-time
…and engaging with project team members to help them develop technical skills and competencies that foster a culture of project management excellence across the…
Added 23 mins ago
UO
Systems Support/Data Analyst
University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…programs, Faculty of Medicine’s internal technology team, Digital Solutions, as well as system representations from the Elentra Cloud Platform. These technical teams support and facilitate…
Added 23 mins ago
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Associate Vice President, Risk Management, Corporate Actuarial, TD Insurance
TD
Montreal, QC
- Full-time
Se tenir au fait des dernières pratiques et tendances du secteur et proposer des solutions ou des améliorations aux méthodes actuelles.
Added 23 mins ago
MU
Senior Analyst
McGill University
Sherbrooke, QC
- Full-time
This position is part of the Digital Solutions portfolio, supporting the continuous evolution of McGill's integrated student digital experience. The Senior Analyst will independently lead…
Added 38 mins ago
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Project Engineering Manager
Refresco
ON · Mississauga, ON
- Full-time
Provide technical support throughout the company and solutions as needed.
Added 38 mins ago
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Supervisor Production - Weekend - Friday to Sunday
Refresco
Calgary, AB
- Full-time
Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our…
Added 38 mins ago
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Manager, Accounting Advisory Services
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Toronto, ON
- Full-time
…our Canadian office locations) is looking for an experienced Manager to join our Accounting Advisory Team. We combine our deep technical knowledge with an understanding of clients' to…
Added 38 mins ago
AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Provide exceptional customer experience, take initiative to find creative solutions that make each customer’s experience feel personal
Added 38 mins ago
AW
Bilingual Customer Service Experience Representative, Temporary
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Remote, Canada
- $52,000 to $60,000 CAD / year
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Added 38 mins ago
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- Full-time
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Added 38 mins ago
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Added 38 mins ago
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Added 38 mins ago
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- Full-time
In office 3 days per week (Tues/Wed/Thurs)
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University of British Columbia

Systems Support/Data Analyst

Vancouver, BC, Canada

$6,143.67 to $8,830.25 CAD / month · Full-time

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Job details

Pay: $6,143.67 to $8,830.25 CAD / month
Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Job Title

Systems Support/Data Analyst

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Administration, Level A

Job Family Group

Staff - Non Union

Department

CBME and Accreditation Support | Medical Postgraduate | Faculty of Medicine

Compensation Range

$6,143.67 - $8,830.25 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Job End Date

December 1, 2027

Posting End Date

November 20, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

This is a one-year term with the possibility of extension.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

JOB SUMMARY

The UBC Faculty of Medicine, through its Office of Postgraduate Medical Education (PGME), provides postgraduate medical training in over 75 Royal College and Family Medicine training programs. These programs span multiple training sites and are distributed to clinical academic campuses and affiliated regional centers across the province. The PGME Office offers a collaborative and professional environment dedicated to supporting learners, faculty, and staff. We believe in ongoing improvement and innovation and offer a respectful team-oriented culture that values the dedication and innovation of all staff who contribute to our mission.

The Systems Support/Data Analyst will work closely with postgraduate programs, Faculty of Medicine’s internal technology team, Digital Solutions, as well as system representations from the Elentra Cloud Platform. These technical teams support and facilitate the implementation of Elentra as an assessment, curriculum, and evaluation system for PGME. In addition, the Systems Support/Data Analyst troubleshoots and provides a continuous improvement approach to UBC’s role in developing CBME (Competence Based Medical Education) systems as required by accreditation standards. Your proven track record of successfully working with groups in a fast-paced, results-oriented environment will enable PGME’s academic success.

ORGANIZATIONAL STATUS

Reports to the CBME Project Manager, PGME in the Faculty of Medicine, Dean's Office. Takes direction from the Associate/Assistant Deans PGME, the Faculty Leads, CBME, and the PGME Senior Manager.

WORK PERFORMED

Development and Support:

Develops and manages the quality checking assessment and evaluation tools in the assessment system, Elentra.

Identifies process implications of the assessment tools and makes recommendations for deficiencies, process changes, and improvements.

Liaises with internal and external groups to discuss system needs and identify system development and integration opportunities.

Gathers, validates, and prioritizes PGME and program requirements as needed.

Collaborates with FOM Digital Solutions and/or the Elentra Cloud Technical Support in developing user test cases and validates test results during user acceptance testing and system acceptance testing stages.
Troubleshoots problems with program users or other system support leads and liaises with FOM Digital Solutions and/or the Elentra Cloud Technical Support to resolve technical issues.

Plans and implements change management and communications, in consultation with the Project Manager(s), for system roll-out to ensure adequate user support.

Manages communication regarding issues experienced with the assessment tools and notifies faculty, administrators, and postgraduate trainees.

Ensures compliance with guidelines, data entry standards, and procedures; develops, implements, and documents best practices regarding input of assessment tools and other data.

Operations & Training:

Manages and triages support requests for the assessment and evaluation systems to the various partners or system developers (primary platform is UBC Service Now).

Troubleshoot problems with partners and identify solutions.

Provides business procedural support and guidance on how to complete tasks.

Analyzes procedural support requests and maintains the general CBME email address.

Delivers training presentations to learners, faculty, and staff, including weekly Elentra drop-in sessions.

Communicates announcements, updates, and outages and serves as the main contact with end users for communications related to relevant assessment and evaluation systems.

Develops, maintains, and delivers a training plan for the relevant systems supported by the role.

Develops and updates procedures manual for the role.

Data Extraction, Analysis and Reporting:

Extracts and analyzes complex and technical data for use by the PGME Office and programs.

Performs analysis and presents findings from data extractions for reporting to CBME Faculty Leads, PGME sub-committees, and PGME Deans.

Designs and runs activity reports and presents results.

Designs surveys using platforms such as Qualtrics for CBME program evaluation and other educational and evaluation activities.

Synthesizes and analyzes data, prepares reports, and presents survey results for use by internal and external partners.

Project Coordination:

Develops communication materials such as websites, newsletters, and presentations.

Monitors system timelines and deliverables to ensure deadlines are met and notifies the Project Manager(s) of potential problems.

Participates in the planning, programming, and implementation of related CBME activities as part of a team and consistent with identified responsibilities established for all team members.

Develops and maintains online project files and folders related to the systems, in compliance with British Columbia’s Freedom of Information and Protection of Privacy Act (FIPPA) and manages privacy through UBC Privacy Matters directives.

Communicates system status updates, flags mandatory reporting deadlines, and reviews priorities of work in progress.

Attends appropriate CBME administrative meetings, educational presentations, and conferences.

Other related duties, including administration, meeting scheduling as required.

CONSEQUENCE OF ERROR

This role will have access to confidential data. Errors in judgment may result in security breaches for the Faculty of Medicine. Errors in planning, analysis, and design may impact operational efficiencies or result in misinterpretation of data.

SUPERVISION RECEIVED

Works independently under limited supervision.

SUPERVISION GIVEN

None.

QUALIFICATIONS

Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Undergraduate degree in relevant discipline. Minimum of two years’ experience or the equivalent combination of education and experience.

Direct experience in Postgraduate and/or Undergraduate Medical Education preferred. Intermediate to advanced level computer skills in common business applications such as Microsoft Office and SharePoint, Teams.

Demonstrated critical thinking and analytical skills to review information, identify and prioritize problems, and propose appropriate solutions.

Demonstrated communication skills in both informal and formal settings, including group facilitation and training.

Demonstrated customer-care focus including resolving complaints; exercising sound judgment, and a professional and courteous manner.

Comfortable with new technology, and able to promote the use of new tools and techniques to a wide user community.

Experience in using a wide range of computer and administrative systems such as Microsoft Office, One45, RMS, AccessUBC. Ability to interpret requirements, create process and procedure structure.

Excellent interpersonal, communication, and problem-solving ability.

Ability to effectively work with clinical faculty and key partners.

Apply on ubc.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Systems Support/Data Analyst manages assessment and evaluation tools within the Elentra platform while providing technical support and training to faculty and staff. They also extract and analyze complex data to support PGME reporting requirements and ensure compliance with privacy standards.

Requirements

Candidates must hold an undergraduate degree in a relevant discipline and possess at least two years of experience, preferably in medical education. Strong analytical, communication, and technical skills are required to manage systems and support diverse user groups.

Skills

Data Analysis
Systems Support
Technical Troubleshooting
Process Improvement
User Acceptance Testing
Communication
Training Delivery
Project Coordination
Requirements Gathering
Microsoft Office
SharePoint
Qualtrics
Elentra
Critical Thinking
Interpersonal Skills
Problem Solving

Visa sponsorship

Not detected in the job text

Keywords

Systems Support
Data Analyst
Elentra
CBME
Postgraduate Medical Education
Qualtrics
Microsoft Office
SharePoint
Teams
User Acceptance Testing
Change Management
Data Extraction
Reporting
FIPPA
Privacy Compliance
Training
Technical Support
Process Improvement
Project Coordination
Accreditation
Assessment Tools
Evaluation Systems
Business Procedural Support
Communication
Stakeholder Management

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Work requirements

Jobs in Canada