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Added 13 mins ago
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Commercial Credit Adjusters Ltd
Winnipeg, MB
Full-time
Customer service and call centre experience considered an asset
Added 13 mins ago
Senior Software Engineer (AI Integration & Modernization)
Urban Ridge Supplies
Markham, ON
Full-time
…innovative companies. Jonas’ vision is to be the branded global leader across the 40+ vertical markets and to be recognized by customers and respective industry stakeholders as the trusted…
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Experience delivering solutions in customer-facing environments.
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University of Calgary

Program Coordinator, UCalgary Continuing Education

Calgary, AB, Canada

Job type: Full-time
Apply by: Sep 30, 2026
Experience: A minimum of 3-5 years of experience in administrative support, preferably in a higher education or continuing education environment.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Description

The Department of Operations and IS Services in Continuing Education is currently seeking a Full-time Temporary Relief Program Coordinator for approximately 12 months.

This position reports to the Associate Director, Program Operations and Services and will work closely with Program Managers, Student Services, and other Program Coordinators in a cross-functional team environment. The Program Coordinator plays a key role in supporting professional and continuing education at the University of Calgary. They manage and perform the daily operations of course sections throughout the section lifecycle, from section creation to completion.

Summary of Key Responsibilities (job functions include but are not limited to):

Program Coordination

Manage and enter course section information, schedules and announcements in the ContEd registration system, maintaining accurate information and timely communication with staff, instructors, and students.
Organize logistics to be in place for section delivery (classrooms, materials, schedules, audio-visual equipment, printing, instructional supplies).
Create and manage a detailed program area checklist to track course section duties and progress.
Liaise with internal and external teams, instructors and students as needed to execute tasks and communicate changes.

Instructor Support

Apply relevant business processes to bring instructors into the UCalgary teaching and learning environment and enable them to teach their course sections. This includes but is not limited to contracting and hiring instructors, acquiring access to the relevant UCalgary systems, paying instructors in a timely and accurate way, and collecting grades.
Act as a key liaison for instructors, maintaining relationships, communicating and supporting them throughout the section operations while navigating deadlines and business processes and policies.

Administrative Support

Maintain and organize office files, records, and databases, ensuring all information is accurate and up to date and in compliance with University practices and policies (e.g. data privacy, data retention).
Share team responsibilities, including but not limited to processing and tracking payments, overseeing instructional supplies, managing team email inbox, reporting, and other team duties.
Support the continuous improvement of team practices, providing feedback on business processes and maintaining documentation, templates, and reference guides.
Assist with preparing and compiling reports related to section operations, change management, and other reports.
Assist with ContEd events and conferences, including but not limited to graduation ceremony, student orientation events, and industry conferences.

Qualifications / Requirements:

High school diploma or equivalent required. Diploma, Associate's degree, or Bachelor's degree in administration, business, or a related field is preferred.
A minimum of 3-5 years of experience in administrative support, preferably in a higher education or continuing education environment.
Experience in program coordination, administration, or customer service is highly desirable.
Proficiency in Microsoft Office Suite (Word, Outlook, and particularly Excel), knowledge of student information systems (SIS), course registration platforms, and learning management systems (LMS) is a plus.
Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
Excellent written and verbal communication skills, with a professional demeanor.
High attention to detail and problem-solving abilities.
Ability to work independently, take initiative, and collaborate with diverse teams.
Ability to maintain confidentiality and handle sensitive information.
Strong interpersonal skills, with the ability to interact with a wide range of stakeholders, including instructors, students, external partners, and staff.
Flexibility and adaptability in a dynamic and fast-paced work environment.

Application Deadline: September 30, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Operational/Administrative Job Family, Phase 2.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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More about this job

Responsibilities

Coordinate course sections throughout their lifecycle, including registration-system updates, scheduling, delivery logistics, instructor onboarding and support, and communication with students and stakeholders. Maintain accurate records and operational documentation, support payments and reporting, contribute to process improvements, and assist with events and conferences.

Requirements

A high school diploma or equivalent is required; a diploma, associate degree, or bachelor's degree in administration, business, or a related field is preferred. The role seeks 3–5 years of administrative support experience, preferably in higher or continuing education, along with strong organizational, communication, problem-solving, confidentiality, and collaboration skills; proficiency with Microsoft Office is expected, and familiarity with SIS, registration platforms, and LMS is an asset.

Skills

Program Coordination
Administrative Support
Course Section Management
Scheduling
Logistics Coordination
Instructor Support
Contracting and Hiring
Payment Processing
Student Services
Records Management
Microsoft Office
Excel
Student Information Systems
Course Registration Platforms
Learning Management Systems
Communication

Visa sponsorship

Not detected in the job text

Keywords

Continuing Education
Higher Education
Program Coordination
Course Sections
Course Registration
ContEd Registration System
Student Information Systems
Learning Management Systems
Microsoft Office
Word
Outlook
Excel
Scheduling
Classroom Logistics
Audio-Visual Equipment
Instructor Onboarding
Instructor Contracting
Instructor Payments
Grade Collection
Student Services
Administrative Support
Records Management
Data Privacy
Data Retention
Reporting
Process Improvement
Change Management
Event Coordination
Customer Service
Stakeholder Communication

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