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Added 4 hours ago
NN
Data Analyst: Student Achievement and Information Systems
Near North District School Board
North Bay, ON
- Full-time
Permanent Data Analyst: Student Achievement and Information Systems
Added 5 hours ago
Business Analyst
Public Service Delivery
Winnipeg, MB
…support documentation. Provide coverage for the Senior Business Analyst, when required, to support operational continuity and assist with day-to-day departmental…
Added 8 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 8 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 15 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 15 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…ensure declarative-first alignment, and maintain strict data and security governance…
Added 17 hours ago
AH
IT Analyst II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
We’re seeking an experienced Network Analyst to maintain, secure, and enhance our organization’s network infrastructure. In this role, you’ll help ensure network services remain reliable,…
Added 18 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 18 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 18 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 18 hours ago
LI
PeopleSoft Senior Systems Analyst #2
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement, is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft HCM ERP…
Added 18 hours ago
LI
PeopleSoft Senior Systems Analyst
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement) is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft HCM 9.2…
Added 18 hours ago
A
Senior Technology Acquisition Consultant
Affinity
Calgary, AB
- Contract
Translate business, technical, architectural, integration, security, and operational requirements into sourcing documentation.
Added 19 hours ago
Senior Data Analyst
Konrad
Toronto, ON
As a Senior Data Analyst, you are an experienced analytics professional who leads analytical initiatives and partners directly with stakeholders to shape data-informed strategy. You drive…
Added 19 hours ago
Data Analyst
Konrad
Toronto, ON
Minimum 2+ years of experience in a data analyst, business intelligence, or analytics-focused role
Added 21 hours ago
O
Third Party Risk & Governance Analyst
OnX
Toronto, ON · Greater Toronto Area, Canada
- Contract
One of Client is looking to add a Third Party Risk & Governance Analyst to their team.
Added 22 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 22 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 22 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 22 hours ago
BD
Business Analyst - IT
Black Diamond Group
Calgary, AB
- Full-time
Black Diamond Group’s IT department is looking for full-time position for Business Systems Analyst, ITThis role is hybrid - in-office with 20% flexibility to work from home.
Added 23 hours ago
GO
Legal Services Analyst *Amended*
Government of Manitoba
Winnipeg, MB
- Full-time
…Housing, Addictions and Homelessness is seeking a Legal Services Analyst to provide legal research and analysis in support of departmental operations and strategic initiatives. This…
Added 1 day ago
GO
Business Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
…support documentation. Provide coverage for the Senior Business Analyst, when required, to support operational continuity and assist with day-to-day departmental…
Added 1 day ago
WC
Loss Prevention Investigator
Walmart Canada
Langford, BC
- Full-time
Conducts internal investigations involving Associates (i.e.: malicious behavior, policy violations, etc.) under the direction of the Regional Corporate Security Investigator.
Added 1 day ago
KG
Information Technology Analyst
KEV Group
Toronto, ON
- Full-time
As part of the Technology Operations group, the Information Technology Analyst keeps systems and services running smoothly across the organization, with a focus on corporate IT support.…
Added 1 day ago
CM
Senior Tax Analyst
CIBC Mellon
Toronto, ON
- Contract
The Senior Tax Analyst, Financial Reporting and Tax will be responsible for the tax work required for clients and work closely with Fund Accounting, external tax advisors and auditors. This…

University of Calgary

Technology and Facility Support Specialist, UCalgary Continuing Education

Calgary, AB, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 30, 2026
Experience: Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Posting language: English
Posted: Oct 23, 2026

Original job description

Description

Continuing Education is currently seeking a Recurring Part-time Technology and Facility Support Specialist.

Reporting to the Manager, Facilities and Operations, Daily tasks and work assignments will be distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the Downtown Campus (DTC) and its resources, as well as providing support in the operations of the Seminar Centre and its resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the physical security of the rooms and equipment.

The incumbent(s) will support both the downtown campus and/or main campus, working closely with staff in a cross-functional team environment.

Summary of Key Responsibilities (job functions include but are not limited to):

Technical Support

Desktop support for staff/instructors at the downtown campus and the English language program at the main campus
Addressing technical issues using tact and diplomacy
Developing and maintaining good relationships with faculty, staff and other campus units
Supporting instructors and staff for any IT, hardware or classroom issues
Responsible for own personal development with technological changes related to the job, ensuring that as technology and software changes, skills are kept up to date
Providing analytical support for facilities and technology team as needed
Providing recommendations for developing schedules and processes for technical support services and standards
Collaborating with other IT teams and external vendors to resolve technical issues
Managing IT labs in the continuing education department
Recommending and implementing solutions to enhance efficiency and reliability for continuing CE staff

Facility Support

Ensures the security of the Downtown Campus, and/or Seminar Centre, reviewing and reporting maintenance of the equipment and furnishings and supplies
Monitor use and maintenance of teaching equipment, including data projectors, screens, document cameras, instructor computers, etc.
Maintain and enter classroom schedules within the central room booking system to ensure optimal use of space
Opening/Closing classrooms, emptying garbage, and other associated tasks at the seminar centre
Arranging tables, chairs and sliding walls as needed for in class courses and events ensuring cleanliness of all the event and teaching and learning spaces
Responding accurately to staff, instructor and student inquiries in a courteous, timely and professional manner
Track and organise all Computer hardware's and event equipment for Continuing Education in DTC and/or Seminar centre in EDT

Qualifications / Requirements:

Post-secondary education in Computer Science, Commerce or Business Administration with focus on IT
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Excellent customer service and communication skills including face to face and phone support
Ability to' translate' technical terminology and to be patient when responding to repetitious end user requests
Ability to work under pressure and within given timelines
Moderate writing skills with ability to write functional documentation
Ability to test and troubleshoot new and existing software programs
Experience with University core business systems (i.e. AdAstra, Destiny One, D2L or Blackboard) is a strong asset
Experience with a Help Desk ticketing system is desirable
General facilities experience (i.e Painting, basic maintenance) is desirable
Understanding of and/or experience within an academic environment is an asset
Positive attitude and demonstrated ability to be a collaborative team member

Application Deadline: October 30, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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More about this job

Responsibilities

Provide technology and facilities support at the Downtown Campus and/or Main Campus, including troubleshooting staff and classroom issues, maintaining equipment, and coordinating with IT teams and vendors. Help secure and prepare rooms, manage schedules and equipment, and ensure teaching and event spaces are clean, functional, and used efficiently.

Requirements

Requires post-secondary education in Computer Science, Commerce, or Business Administration with an IT focus, plus at least two years of customer service, facilities, or IT support experience. Candidates should have strong customer service and communication skills, be able to troubleshoot software and hardware, adapt to varied tasks, and work collaboratively; experience with university systems and general facilities maintenance is an asset.

Skills

Desktop Support
IT Troubleshooting
Customer Service
Technical Communication
Classroom Technology Support
Facilities Support
Equipment and Room Security
Room Scheduling
Hardware Management
Software Testing
Help Desk Support
Documentation
Vendor Coordination
Team Collaboration
Time Management
Basic Maintenance

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
IT Support
Facilities Operations
Customer Service
Technical Troubleshooting
Hardware
Software
Classroom Technology
Data Projectors
Document Cameras
Computer Labs
Room Booking System
AdAstra
Destiny One
D2L
Blackboard
Help Desk Ticketing System
Equipment Management
Physical Security
Vendor Coordination
Technical Documentation
Software Testing
Basic Maintenance
Academic Environment
Continuing Education

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