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Added 22 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This is a hands-on delivery role within a multi-disciplinary technical and business team.
Added 22 mins ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
CSA Group has an immediate opportunity for a Senior Workday Analyst, HCM & Financials to be responsible for the configuration, integrity, security, and continuous improvement of CSA Group's…
Added 22 mins ago
CS
Senior Systems Analyst, Help Desk Manager & End Point Support
Canadian Standards Association
Toronto, ON
- Full-time
This role will act as the senior on-site technical resource for CSA’s Toronto location and is accountable for the end-to-end delivery of site support services: end-user computing, endpoint…
Added 53 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
Added 53 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
Added 53 mins ago
A
Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
· Project Management and Business Analyst experience
Added 53 mins ago
CE
Maintenance Data Analyst
Cenovus Energy
Edson, AB
- Full-time
Reporting to the Senior Coordinator, Edson Maintenance, the Maintenance Data Analyst plays a key role in supporting safe, reliable and efficient Production Operations by ensuring the…
Added 1 hour ago
UH
Financial Analyst II
University Health Network
Toronto, ON
- Full-time
…responsibility and accountability in clinical trials. The Financial Analyst I will be a key support to the development of clinical trial site budgets for both external sponsored and…
Added 1 hour ago
ES
Junior Security Analyst
eHealth Saskatchewan
Saskatoon, SK
- Full-time
As a Junior Security Analyst – Governance, Risk & Compliance (GRC), you’ll help protect the information and digital services that Saskatchewan’s health system relies on. You’ll assess…
Added 1 hour ago
CE
Policy Analyst
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
As a Policy Writer and Analyst, you will be a part of our Corporate Circle Team and support Compass Early Learning and Care’s commitment to clear, accessible, and values-based policies that…
Added 1 hour ago
S
Business Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Business Analyst III leads the analysis, design, optimization, and governance of business processes and technology solutions across complex initiatives within Seaspan Shipyards. This…
Added 1 hour ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
This is a hands-on delivery role within a multi-disciplinary technical and business team.
Added 1 hour ago
GO
IT Investment Planning & Financial Strategy Manager
Government of Manitoba
Winnipeg, MB
- Full-time
…investment planning, financial forecasting, and enterprise-wide business case development. The position plays a key role in supporting government decision-making by providing senior-level…
Added 1 hour ago
C
Markets Treasury – Lead Business Analyst, Vice President
Citi
Mississauga, ON
- Full-time
Lead business-critical technology delivery at the heart of Citi's Markets Treasury business as a Lead Business Analyst, where you will own the end-to-end lifecycle of Money Market global…
Added 1 hour ago
J
Analyst, Operational Performance / Hybrid
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
As an Analyst in Operational Performance, you will serve as a data steward responsible for managing, analyzing, and reporting on key operational metrics across our commercial real estate…
Added 2 hours ago
P&
Ingénieur analyste - Systèmes de contrôle / Engineer, Analyst - Control Systems
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 hours ago
UO
Technology / Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
Continuing Education is currently seeking a Recurring Part-time Technology / Facility Support Analyst.
Added 2 hours ago
UO
Senior Systems Development Analyst, VP Development and Alumni
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Data Systems, the Senior Systems Development Analyst is responsible for supporting the development, maintenance and error-free operation of VP Development and…
Added 2 hours ago
B
Functional Analyst
Brunel
Calgary, AB
- $80 to $90 CAD / hour
- Contract
We are seeking an experienced Functional Analyst, Enterprise Asset Management (EAM) to support and enhance critical asset management capabilities within a large-scale Midstream operation.…
Added 2 hours ago
U
Business Systems Analyst
UST
Toronto, ON
- Full-time
The Business Systems Analyst translates business objectives, governance obligations, and user needs into clear, testable requirements, and keeps delivery teams coordinated from requirements…
Added 2 hours ago
Business Analyst - Business Systems & Project Delivery
Surepoint Group
Edmonton, AB
Surepoint is currently seeking a Business Analyst to join our IT team in Nisku, AB. We are looking for someone to contribute to the development, implementation, and ongoing sustainment of…
Added 2 hours ago
B
Systems Analyst - Senior (Peoplesoft HCM exp)
Bevertec
Toronto, ON
- Contract
Skills: very good verbal communication skills to discuss system requirements with clients as well as technical requirements in clear non-technical terms. Written skills to prepare various…
Added 2 hours ago
D
Analyst - AI & Data Transformation
Deloitte
Toronto, ON
- Full-time
As an Analyst on the AI and Data team, you'll collaborate with cross-functional experts to solve complex client problems at the intersection of business and AI. Your day could include:
Added 2 hours ago
IS
Business Analyst
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…banking and financial services corporation is looking to hire a Business Analyst Our direct client is a is a world-leading financial services company, provides consumers, corporations,…
Added 2 hours ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
The Technical Support Analyst is responsible for providing technical and operational IT leadership at the local branch level within the BHCS division. This role acts as the first point of…

University of Calgary

Technology / Facility Support Analyst, UCalgary Continuing Education

Calgary, AB, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 30, 2026
Experience: Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Continuing Education is currently seeking a Recurring Part-time Technology / Facility Support Analyst.

Reporting to the Manager, Facilities and Operations, Daily tasks and work assignments will be distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the Downtown Campus (DTC) and its resources, as well as providing support in the operations of the Seminar Centre and its resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the physical security of the rooms and equipment.

The incumbent(s) will support both the downtown campus and/or main campus, working closely with staff in a cross-functional team environment.

Summary of Key Responsibilities (job functions include but are not limited to):

Technical Support

Desktop support for staff/instructors at the downtown campus and the English language program at the main campus
Addressing technical issues using tact and diplomacy
Developing and maintaining good relationships with faculty, staff and other campus units
Supporting instructors and staff for any IT, hardware or classroom issues
Responsible for own personal development with technological changes related to the job, ensuring that as technology and software changes, skills are kept up to date
Providing analytical support for facilities and technology team as needed
Providing recommendations for developing schedules and processes for technical support services and standards
Collaborating with other IT teams and external vendors to resolve technical issues
Managing IT labs in the continuing education department
Recommending and implementing solutions to enhance efficiency and reliability for continuing CE staff

Facility Support

Ensures the security of the Downtown Campus, and/or Seminar Centre, reviewing and reporting maintenance of the equipment and furnishings and supplies
Monitor use and maintenance of teaching equipment, including data projectors, screens, document cameras, instructor computers, etc.
Maintain and enter classroom schedules within the central room booking system to ensure optimal use of space
Opening/Closing classrooms, emptying garbage, and other associated tasks at the seminar centre
Arranging tables, chairs and sliding walls as needed for in class courses and events ensuring cleanliness of all the event and teaching and learning spaces
Responding accurately to staff, instructor and student inquiries in a courteous, timely and professional manner
Track and organize all Computer hardware's and event equipment for Continuing Education in DTC and/or Seminar centre in EDT

Qualifications / Requirements:

Post-secondary education in Computer Science, Commerce or Business Administration with focus on IT
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Excellent customer service and communication skills including face to face and phone support
Ability to' translate' technical terminology and to be patient when responding to repetitious end user requests
Ability to work under pressure and within given timelines
Moderate writing skills with ability to write functional documentation
Ability to test and troubleshoot new and existing software programs
Experience with University core business systems (i.e. AdAstra, Destiny One, D2L or Blackboard) is a strong asset
Experience with a Help Desk ticketing system is desirable
General facilities experience (i.e Painting, basic maintenance) is desirable
Understanding of and/or experience within an academic environment is an asset
Positive attitude and demonstrated ability to be a collaborative team member

Application Deadline: October 30, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

Apply About employer

More about this job

Responsibilities

Provide technology and facilities support at the Downtown Campus and/or Main Campus, including troubleshooting staff and classroom issues, maintaining equipment, and coordinating room schedules. Help ensure campus spaces are secure, clean, properly equipped, and ready for classes and events.

Requirements

Post-secondary education in Computer Science, Commerce, or Business Administration with an IT focus is required, along with at least two years of customer service, facilities, or IT support experience. Candidates should have strong customer service and communication skills, be able to troubleshoot software and hardware, and adapt to varied tasks; experience with university systems and facilities maintenance is an asset.

Skills

Desktop Support
IT Troubleshooting
Customer Service
Technical Communication
Classroom Technology Support
Facilities Support
Equipment Maintenance
Room Scheduling
Help Desk Support
Software Testing
Technical Documentation
Hardware Management
Problem Solving
Team Collaboration
Vendor Coordination
Physical Security

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
IT Support
Facilities Operations
Classroom Technology
Hardware Troubleshooting
Software Troubleshooting
Help Desk Ticketing System
AdAstra
Destiny One
D2L
Blackboard
Room Booking System
Computer Labs
Data Projectors
Document Cameras
Instructor Computers
Equipment Maintenance
Physical Security
Customer Service
Technical Documentation
Software Testing
Vendor Coordination
Event Equipment
Academic Environment
Basic Maintenance

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