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Added 14 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 14 mins ago
TH
Lumber Sales Associate: Part Time - LANGFORD
The Home Depot
Victoria, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 45 mins ago
A
Content Marketing Manager
AeroVect
Remote, Canada
- $125,000 to $150,000 CAD / year
- Full-time
- Remote
We’re looking for a Senior Content Marketing Manager to own AeroVect’s content, from finding stories inside the company to writing, coordinating approvals, and publishing.
Added 59 mins ago
Technical Product Manager - Geomembrane and Specialty market
Intertape Polymer Group (IPG)
Truro, NS · NS
…advancing product innovation. Through strong collaboration and customer engagement, this role helps drive sustainable revenue growth and long-term market…
Added 2 hours ago
IK
Service Advisor - Temporary
Inland Kenworth
Prince George, BC
- Full-time
- Temporary
Remains in communication with customer throughout the entire service engagement
Added 2 hours ago
A&
Store Manager - CF Polo Park, Hollister
Abercrombie & Fitch Co.
Winnipeg, MB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 2 hours ago
S
Expansion Account Executive
SurveyMonkey
Remote, Canada
- $56,312.5 to $66,250 CAD / year
- Full-time
- Remote
…intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise…
Added 3 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 3 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
K
Seasonal Sales Associate (Don Mills)
Knix
Toronto, ON
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 3 hours ago
K
Seasonal Sales Associate (Halifax)
Knix
Halifax, NS
- $17.9 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 3 hours ago
Prepared Foods - Clerk Department Second Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Moncton, NB
…Deli/A La Carte Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 4 hours ago
K
Seasonal Sales Associate (Guildford)
Knix
Surrey, BC
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 4 hours ago
K
Seasonal Sales Associate (Chinook)
Knix
Calgary, AB
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 4 hours ago
Office Manager
EBC Inc.
Mississauga, ON
We are looking for an Office Manager who shares that philosophy and wants to play a central role in creating an exceptional workplace experience for our employees, clients, partners, and…
Added 5 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 5 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 5 hours ago
EPL Branch Manager - Woodcroft
City of Edmonton
AB
The ideal candidate is an experienced manager with exceptional leadership skills. You motivate and inspire staff, provide top-notch customer service, lead projects, and build community…
Added 6 hours ago
G
Manager in Training
Guillevin
Dartmouth, NS
- Full-time
…centre: financial management, sales, project management and customer service, purchasing, distribution, team…
Added 6 hours ago
IF
Technicien de maintenance en véhicules lourds diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
…plus de 40 000 employés aux États-Unis et au Canada. Notre engagement envers la satisfaction des employés est un pilier de notre culture, et nous sommes honorés d'être reconnus par Forbes…
Added 6 hours ago
IF
Business Development Manager – Enterprise Fleet Solutions / Gestionnaire du développement des affaires – Solutions de flotte d’entreprise
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 6 hours ago
IF
Customer Development Manager FMS
Impact Fulfillment Services
Montreal, QC
- Full-time
Cinq (5) ans ou plus expérience de l’utilisation des systèmes CRM [Customer relationship management (Gestion des relations avec le client)], tels que Sales Force (Force de vente),…
Added 7 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 9 hours ago
S
Prepared Foods - Manager Home Meal Replacement
Sobeys
Saskatoon, SK
- Full-time
The Home Meal Replacement and A La Carte Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the…
Added 9 hours ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…

University of Calgary

Technology / Facility Support Analyst, UCalgary Continuing Education

Calgary, AB, Canada

Part-time

This date has passed. Check with the employer before applying.

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Job details

Job type: Part-time
Listed closing date: Oct 30, 2026
Experience: Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Continuing Education is currently seeking a Recurring Part-time Technology / Facility Support Analyst.

Reporting to the Manager, Facilities and Operations, Daily tasks and work assignments will be distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the Downtown Campus (DTC) and its resources, as well as providing support in the operations of the Seminar Centre and its resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the physical security of the rooms and equipment.

The incumbent(s) will support both the downtown campus and/or main campus, working closely with staff in a cross-functional team environment.

Summary of Key Responsibilities (job functions include but are not limited to):

Technical Support

Desktop support for staff/instructors at the downtown campus and the English language program at the main campus
Addressing technical issues using tact and diplomacy
Developing and maintaining good relationships with faculty, staff and other campus units
Supporting instructors and staff for any IT, hardware or classroom issues
Responsible for own personal development with technological changes related to the job, ensuring that as technology and software changes, skills are kept up to date
Providing analytical support for facilities and technology team as needed
Providing recommendations for developing schedules and processes for technical support services and standards
Collaborating with other IT teams and external vendors to resolve technical issues
Managing IT labs in the continuing education department
Recommending and implementing solutions to enhance efficiency and reliability for continuing CE staff

Facility Support

Ensures the security of the Downtown Campus, and/or Seminar Centre, reviewing and reporting maintenance of the equipment and furnishings and supplies
Monitor use and maintenance of teaching equipment, including data projectors, screens, document cameras, instructor computers, etc.
Maintain and enter classroom schedules within the central room booking system to ensure optimal use of space
Opening/Closing classrooms, emptying garbage, and other associated tasks at the seminar centre
Arranging tables, chairs and sliding walls as needed for in class courses and events ensuring cleanliness of all the event and teaching and learning spaces
Responding accurately to staff, instructor and student inquiries in a courteous, timely and professional manner
Track and organize all Computer hardware's and event equipment for Continuing Education in DTC and/or Seminar centre in EDT

Qualifications / Requirements:

Post-secondary education in Computer Science, Commerce or Business Administration with focus on IT
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Excellent customer service and communication skills including face to face and phone support
Ability to' translate' technical terminology and to be patient when responding to repetitious end user requests
Ability to work under pressure and within given timelines
Moderate writing skills with ability to write functional documentation
Ability to test and troubleshoot new and existing software programs
Experience with University core business systems (i.e. AdAstra, Destiny One, D2L or Blackboard) is a strong asset
Experience with a Help Desk ticketing system is desirable
General facilities experience (i.e Painting, basic maintenance) is desirable
Understanding of and/or experience within an academic environment is an asset
Positive attitude and demonstrated ability to be a collaborative team member

Application Deadline: October 30, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

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More about this job

Responsibilities

Provide technology and facilities support at the Downtown Campus and/or Main Campus, including troubleshooting staff and classroom issues, maintaining equipment, and coordinating room schedules. Help ensure campus spaces are secure, clean, properly equipped, and ready for classes and events.

Requirements

Post-secondary education in Computer Science, Commerce, or Business Administration with an IT focus is required, along with at least two years of customer service, facilities, or IT support experience. Candidates should have strong customer service and communication skills, be able to troubleshoot software and hardware, and adapt to varied tasks; experience with university systems and facilities maintenance is an asset.

Skills

Desktop Support
IT Troubleshooting
Customer Service
Technical Communication
Classroom Technology Support
Facilities Support
Equipment Maintenance
Room Scheduling
Help Desk Support
Software Testing
Technical Documentation
Hardware Management
Problem Solving
Team Collaboration
Vendor Coordination
Physical Security

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
IT Support
Facilities Operations
Classroom Technology
Hardware Troubleshooting
Software Troubleshooting
Help Desk Ticketing System
AdAstra
Destiny One
D2L
Blackboard
Room Booking System
Computer Labs
Data Projectors
Document Cameras
Instructor Computers
Equipment Maintenance
Physical Security
Customer Service
Technical Documentation
Software Testing
Vendor Coordination
Event Equipment
Academic Environment
Basic Maintenance

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