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Added 40 mins ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Toronto, ON
- Full-time
As a Cloud & AI Specialist, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
Added 40 mins ago
EC
Power Systems Automation Specialist/ Spécialiste en automatisation des systèmes électriques
Eaton Corporation
Dartmouth, NS · Kitchener, ON · Milton, ON · Mississauga, ON · Ottawa, ON · Laval, QC
- Full-time
Eaton’s Electrical sector is currently seeking a Power System Automation Specialist. This position can be based at one of our listed Eaton location in Ontario, Quebec or Nova Scotia and…
Added 40 mins ago
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Territory Account Manager V
Insight
Montreal, QC
- Full-time
Added 55 mins ago
FC
Group Underwriter Level II
First Canadian Financial Group
Edmonton, AB
- Full-time
Strong background in data-driven decision-making, underwriting analytics, and portfolio management is required.
Added 56 mins ago
IN
Trade Compliance Analyst
IKO North America
Mississauga, ON
- Full-time
Day-to-day customs and trade support for IKO North America, with technical guidance and work oversight from the Trade Compliance Specialist
Added 1 hour ago
JG
Java Springboot Specialist
J&M Group
Toronto, ON
- Contract
We are hiring for a Java Spring Boot Specialist. This role focuses on enterprise application development, microservices, and API management.
Added 1 hour ago
SG
Drill & Blast Specialist
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Reporting directly to the Mine Manager, the Drill & Blast Specialist supports the safe and efficient execution of drilling and blasting activities at the Eskay Creek open-pit mine. The role…
Added 1 hour ago
RB
Evergreen Client/Banking Advisor
Royal Bank of Canada
Cochrane, AB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
RB
Banking Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
Royal Bank of Canada
ON · BRAMPTON, Ontario
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 1 hour ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Specialist/extensive skills in implementing enterprise-grade software and hardware solutions involving complex medium- to-large scale architectures.
Added 1 hour ago
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Employment Specialist
ISSofBC - Immigrant Services Society of BC
BC · British Columbia, Canada
- Full-time
Work closely with Quality Assurance team and the Manager to ensure accuracy in data entry service delivery.
Added 1 hour ago
IH
Clinical Specialist
Interior Health Authority
Vernon, BC
- Full-time
The Clinical Specialist ensures that all clinical and operational plans, standards, and guidance documents are person-centered, consistent with current evidence and best practice, and…
Added 1 hour ago
CS
Senior Solution Architect Workday , HCM & Financials
Canadian Standards Association
Toronto, ON
- Full-time
…financial and HCM business processes, the Workday foundation data model, and the associated reporting, integration, and security components. The role reports into Operations and takes…
Added 1 hour ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Designs, develops, reviews, and tunes relational database objects and data models, and resolves query, locking, and database performance issues.
Added 1 hour ago
BB
Accounts Receivable Specialist
Bosch Building Technologies
Vancouver, BC
- $47,000 to $55,000 CAD / year
- Full-time
Job Summary: The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment…
Added 1 hour ago
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Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset…
Added 1 hour ago
O
NA Sales Representative, Commercial EXA & Hardware Sales Specialist
Oracle
Canada
- Full-time
Added 1 hour ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Field Warranty Specialist to support our Vehicle Safety Compliance Liaison Office of Canada (VSCLOC) and Warranty team.…
Added 2 hours ago
OT
Field Instrumentation Specialist
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The Field Instrumentation Specialist oversees the installation, operation, maintenance, and troubleshooting of geotechnical and structural instrumentation and monitoring systems. Working…
Added 2 hours ago
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Senior Project Controls Specialist - Infrastructure
Graham
Toronto, ON
- Full-time
Graham is actively recruiting for a Senior Project Controls Specialist to support the Infrastructure Division. Reporting to the Senior Project Controls Manager, this role defines and…
Added 2 hours ago
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Account Executive - Canada
Cisco
Calgary, AB
- Full-time
…segments. Working in collaboration with Solution Engineers and Specialist resources supporting the assigned territory, this role covers the entire Cisco…
Added 2 hours ago
NP
Social Media Coordinator
Northland Properties
Vancouver, BC
- Full-time
· Working with our Social Media Specialist to understand areas of opportunity for copy and creative and making relevant changes for future calendars.
Added 2 hours ago
BG
Precision Ag Specialist_CA
Brandt Group of Companies
Saskatoon, SK
- Full-time
The Precision Agriculture Specialist is responsible for executing precision ag strategies at the field level, driving technology adoption, supporting data services, and training store…
Added 2 hours ago
WC
(CAN) Specialist, People (Calgary/Rocky View) 6 Month Contract
Walmart Canada
Calgary, AB
- Contract
Work closely with the National HRIS Specialist in the administration and resolution of HRIS and Time and Attendance systems. Conducting audits to ensure accurate data is maintained in order…
Added 2 hours ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also…

University of Calgary

Technology / Facility Support Analyst, UCalgary Continuing Education

Calgary, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 30, 2026
Experience: Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Continuing Education is currently seeking a Recurring Part-time Technology / Facility Support Analyst.

Reporting to the Manager, Facilities and Operations, Daily tasks and work assignments will be distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the Downtown Campus (DTC) and its resources, as well as providing support in the operations of the Seminar Centre and its resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the physical security of the rooms and equipment.

The incumbent(s) will support both the downtown campus and/or main campus, working closely with staff in a cross-functional team environment.

Summary of Key Responsibilities (job functions include but are not limited to):

Technical Support

Desktop support for staff/instructors at the downtown campus and the English language program at the main campus
Addressing technical issues using tact and diplomacy
Developing and maintaining good relationships with faculty, staff and other campus units
Supporting instructors and staff for any IT, hardware or classroom issues
Responsible for own personal development with technological changes related to the job, ensuring that as technology and software changes, skills are kept up to date
Providing analytical support for facilities and technology team as needed
Providing recommendations for developing schedules and processes for technical support services and standards
Collaborating with other IT teams and external vendors to resolve technical issues
Managing IT labs in the continuing education department
Recommending and implementing solutions to enhance efficiency and reliability for continuing CE staff

Facility Support

Ensures the security of the Downtown Campus, and/or Seminar Centre, reviewing and reporting maintenance of the equipment and furnishings and supplies
Monitor use and maintenance of teaching equipment, including data projectors, screens, document cameras, instructor computers, etc.
Maintain and enter classroom schedules within the central room booking system to ensure optimal use of space
Opening/Closing classrooms, emptying garbage, and other associated tasks at the seminar centre
Arranging tables, chairs and sliding walls as needed for in class courses and events ensuring cleanliness of all the event and teaching and learning spaces
Responding accurately to staff, instructor and student inquiries in a courteous, timely and professional manner
Track and organize all Computer hardware's and event equipment for Continuing Education in DTC and/or Seminar centre in EDT

Qualifications / Requirements:

Post-secondary education in Computer Science, Commerce or Business Administration with focus on IT
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Excellent customer service and communication skills including face to face and phone support
Ability to' translate' technical terminology and to be patient when responding to repetitious end user requests
Ability to work under pressure and within given timelines
Moderate writing skills with ability to write functional documentation
Ability to test and troubleshoot new and existing software programs
Experience with University core business systems (i.e. AdAstra, Destiny One, D2L or Blackboard) is a strong asset
Experience with a Help Desk ticketing system is desirable
General facilities experience (i.e Painting, basic maintenance) is desirable
Understanding of and/or experience within an academic environment is an asset
Positive attitude and demonstrated ability to be a collaborative team member

Application Deadline: October 30, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

Apply About employer

More about this job

Responsibilities

Provide technology and facilities support at the Downtown Campus and/or Main Campus, including troubleshooting staff and classroom issues, maintaining equipment, and coordinating room schedules. Help ensure campus spaces are secure, clean, properly equipped, and ready for classes and events.

Requirements

Post-secondary education in Computer Science, Commerce, or Business Administration with an IT focus is required, along with at least two years of customer service, facilities, or IT support experience. Candidates should have strong customer service and communication skills, be able to troubleshoot software and hardware, and adapt to varied tasks; experience with university systems and facilities maintenance is an asset.

Skills

Desktop Support
IT Troubleshooting
Customer Service
Technical Communication
Classroom Technology Support
Facilities Support
Equipment Maintenance
Room Scheduling
Help Desk Support
Software Testing
Technical Documentation
Hardware Management
Problem Solving
Team Collaboration
Vendor Coordination
Physical Security

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
IT Support
Facilities Operations
Classroom Technology
Hardware Troubleshooting
Software Troubleshooting
Help Desk Ticketing System
AdAstra
Destiny One
D2L
Blackboard
Room Booking System
Computer Labs
Data Projectors
Document Cameras
Instructor Computers
Equipment Maintenance
Physical Security
Customer Service
Technical Documentation
Software Testing
Vendor Coordination
Event Equipment
Academic Environment
Basic Maintenance

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