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Added 13 mins ago
PP
Clinic Manager
People Prodigy Recruitment
Port Alberni, BC
- $75,000 to $80,000 CAD / year
- Full-time
Overall clinic operations - keeping the front desk, back office, and clinical areas running smoothly and stepping in wherever needed
Added 13 mins ago
GW
Deskside Technician
Gowling WLG
Ottawa, ON
- $57,000 to $70,000 CAD / year
- Full-time
Minimum one year directly related technical experience, preferably in a Help Desk or Service Desk environment.
Added 13 mins ago
W
(CAN) Customer Service Desk Associate
Walmart
Regina, SK
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…
Added 43 mins ago
R
Keyholder (Part time) - RW&CO
RW&CO
AB · Edmonton, AB
- Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 43 mins ago
SH
Slating Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Providing reception functions for the front desk and greeting and directing patients and their family members.
Added 43 mins ago
FR
Building Manager
FirstService Residential Canada
Vancouver, BC
- Full-time
Work closely with and assist the Strata Property Manager, the on-site cleaning and front desk team, and Strata Council to ensure smooth building operation
Added 44 mins ago
Slating Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Providing reception functions for the front desk and greeting and directing patients and their family members.
Added 58 mins ago
R(
Keyholder (Part time) - RW&CO
Reitmans (Canada) Ltée/Ltd
AB · Edmonton, Alberta
- Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 1 hour ago
R-
Keyholder (Part time) - RW&CO
RCL - Reitmans Canada Ltd/Ltée
AB · Edmonton, AB
- Part-time
…in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping…
Added 1 hour ago
R-
Temporary Fashion Associate - Reitmans
RCL - Reitmans Canada Ltd/Ltée
Vernon, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Medical Office Assistant/Receptionist, Urgent Primary Care Centre - Chilliwack
Fraser Health
Chilliwack, BC
…environment for all individuals through a positive, customer-service oriented and client-focussed approach. The Centre provides urgent care to clients and longitudinal primary care to…
Added 1 hour ago
W
(CAN) General Merchandise Associate
Walmart
Trenton, ON
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
W
(CAN) Customer Service Desk Associate** PT Customer service**
Walmart
Vaughan, ON
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…
Added 1 hour ago
W
General Merchandise Associate (FT-Temp)
Walmart
London, ON
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
TH
Care Centres - Wellness Centre Coverage Contractor - On site
TELUS Health
Vancouver, BC
- Contract
Provide front desk coverage, welcome members, and respond to inquiries
Added 1 hour ago
DP
Front Desk Night Associate
Diamond Property Services
Mississauga, ON
- Full-time
We are seeking a dedicated and professional Front Desk Associate to join our team. The ideal candidate will serve as the first point of contact for residents and visitors, providing…
Added 2 hours ago
P
PepsiCo Beverages Full-Time Account Merchandiser
PepsiCo
Cambridge, ON
- Full-time
- Temporary
…to be out in the world rolling up your sleeves than behind a desk all…
Added 2 hours ago
R(
Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
Vernon, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 hours ago
FP
Coordonnateur(trice) des ventes et des banquets
Four Points by Sheraton Hotel & Conference Centre Gatineau-Ottawa
Gatineau, QC
- Full-time
Un excellent sens du service à la clientèle, de l’organisation et du détail.
Added 3 hours ago
SC
Security and Compliance Analyst
samdesk Canada Inc.
Edmonton, AB
- Full-time
Handle employee software and access requests through our IT service desk, and evaluate new tools against our security standards.
Added 4 hours ago
MM
Front Desk Receptionist
Meraki medi spa
Oakville, ON
- Full-time
Role Description: The Front Desk Receptionist role is a full-time, on-site position located in Oakville, ON. This role includes greeting clients, managing check-in and check-out procedures,…
Added 4 hours ago
BW
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…with medical leadership, this role helps ensure excellence in service delivery, promotes education and research, and fosters positive outcomes for clients and…
Added 4 hours ago
E
Team Manager (Online Casino Gaming Studio)
Evolution
Burnaby, BC
- $55,000 to $60,000 CAD / year
- Full-time
Proficiently use internal systems including Wiki, Jira, TTS, Slack, Smart Recruiters, NEVOS, EVO Learning, Evospace, and Studio Desk
Added 4 hours ago
E
Team Manager
Evolution
Burnaby, BC
- Full-time
Work with internal programs: Wiki, Jira, TTS, Slack, Smart Recruiters, NEVOS, EVO Learning, Evospace, Studio Desk, etc.
Added 5 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Toronto, ON
- Contract
…location and processes recovery merchandise from the Customer Service desk and other areas of the…

University of Calgary

Technology / Facility Support Analyst, UCalgary Continuing Education

Calgary, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Oct 30, 2026
Experience: Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Continuing Education is currently seeking a Recurring Part-time Technology / Facility Support Analyst.

Reporting to the Manager, Facilities and Operations, Daily tasks and work assignments will be distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the Downtown Campus (DTC) and its resources, as well as providing support in the operations of the Seminar Centre and its resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the physical security of the rooms and equipment.

The incumbent(s) will support both the downtown campus and/or main campus, working closely with staff in a cross-functional team environment.

Summary of Key Responsibilities (job functions include but are not limited to):

Technical Support

Desktop support for staff/instructors at the downtown campus and the English language program at the main campus
Addressing technical issues using tact and diplomacy
Developing and maintaining good relationships with faculty, staff and other campus units
Supporting instructors and staff for any IT, hardware or classroom issues
Responsible for own personal development with technological changes related to the job, ensuring that as technology and software changes, skills are kept up to date
Providing analytical support for facilities and technology team as needed
Providing recommendations for developing schedules and processes for technical support services and standards
Collaborating with other IT teams and external vendors to resolve technical issues
Managing IT labs in the continuing education department
Recommending and implementing solutions to enhance efficiency and reliability for continuing CE staff

Facility Support

Ensures the security of the Downtown Campus, and/or Seminar Centre, reviewing and reporting maintenance of the equipment and furnishings and supplies
Monitor use and maintenance of teaching equipment, including data projectors, screens, document cameras, instructor computers, etc.
Maintain and enter classroom schedules within the central room booking system to ensure optimal use of space
Opening/Closing classrooms, emptying garbage, and other associated tasks at the seminar centre
Arranging tables, chairs and sliding walls as needed for in class courses and events ensuring cleanliness of all the event and teaching and learning spaces
Responding accurately to staff, instructor and student inquiries in a courteous, timely and professional manner
Track and organize all Computer hardware's and event equipment for Continuing Education in DTC and/or Seminar centre in EDT

Qualifications / Requirements:

Post-secondary education in Computer Science, Commerce or Business Administration with focus on IT
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Excellent customer service and communication skills including face to face and phone support
Ability to' translate' technical terminology and to be patient when responding to repetitious end user requests
Ability to work under pressure and within given timelines
Moderate writing skills with ability to write functional documentation
Ability to test and troubleshoot new and existing software programs
Experience with University core business systems (i.e. AdAstra, Destiny One, D2L or Blackboard) is a strong asset
Experience with a Help Desk ticketing system is desirable
General facilities experience (i.e Painting, basic maintenance) is desirable
Understanding of and/or experience within an academic environment is an asset
Positive attitude and demonstrated ability to be a collaborative team member

Application Deadline: October 30, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

Apply About employer

More about this job

Responsibilities

Provide technology and facilities support at the Downtown Campus and/or Main Campus, including troubleshooting staff and classroom issues, maintaining equipment, and coordinating room schedules. Help ensure campus spaces are secure, clean, properly equipped, and ready for classes and events.

Requirements

Post-secondary education in Computer Science, Commerce, or Business Administration with an IT focus is required, along with at least two years of customer service, facilities, or IT support experience. Candidates should have strong customer service and communication skills, be able to troubleshoot software and hardware, and adapt to varied tasks; experience with university systems and facilities maintenance is an asset.

Skills

Desktop Support
IT Troubleshooting
Customer Service
Technical Communication
Classroom Technology Support
Facilities Support
Equipment Maintenance
Room Scheduling
Help Desk Support
Software Testing
Technical Documentation
Hardware Management
Problem Solving
Team Collaboration
Vendor Coordination
Physical Security

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
IT Support
Facilities Operations
Classroom Technology
Hardware Troubleshooting
Software Troubleshooting
Help Desk Ticketing System
AdAstra
Destiny One
D2L
Blackboard
Room Booking System
Computer Labs
Data Projectors
Document Cameras
Instructor Computers
Equipment Maintenance
Physical Security
Customer Service
Technical Documentation
Software Testing
Vendor Coordination
Event Equipment
Academic Environment
Basic Maintenance

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