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Added 18 mins ago
AH
Procurement Specialist I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Transition Company: Health Shared Services Classification: Procurement Specialist I Union: AUPE GSS Unit and Program: CE Renal Support Primary Location: Foothills Medical Centre Location…
Added 18 mins ago
AH
Patient Flow & System Coordination Specialist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…together clinicians, operational leaders, and real-time data to support patient movement, proactive decision-making, and responses to system pressures. As an Edmonton Corridor Patient Flow…
Added 18 mins ago
SP
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
- Full-time
Informatica Account Executive (Specialist AE): You are the deep domain expert for Informatica's Intelligent Data Management Cloud™ (IDMC). Partnering directly with Prime Account Executives,…
Added 48 mins ago
B
Facility Services Specialist (Hybrid)
BGIS
Markham, ON
- Full-time
The Facility Services Specialist is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting…
Added 48 mins ago
S
Implementation Specialist (English/Spanish)
SysAid
Toronto, ON
- Full-time
…As we continue to grow, we’re looking for an Implementation Specialist to help our clients successfully adopt and maximise SysAid’s solutions, gain hands-on experience with ITIL best…
Added 48 mins ago
Surveyor
Lloyds Register
Halifax, NS
Carry out appropriate tasks and offer informed guidance to support service delivery in your area of experience, while ensuring adherence to budget limits and contractual obligations.
Added 1 hour ago
ST
Implementation Specialist (English/Spanish)
SysAid Technologies
Toronto, ON
- Full-time
…As we continue to grow, we’re looking for an Implementation Specialist to help our clients successfully adopt and maximise SysAid’s solutions, gain hands-on experience with ITIL best…
Added 1 hour ago
A
Product Support Specialist - Americas
Ashby
Canada
- Full-time
Hello! We're Jason and Charlie, Support Managers at Ashby. We’re excited to share that we're hiring Product Support Specialists in North America.
Added 1 hour ago
LF
Human Resources Generalist
Lysander Funds Limited
Toronto, ON
- Full-time
…President, Human & Corporate Capital. This role will provide support of the day-to-day human resources functions at Lysander Funds and will collaborate closely with the broader HR team to…
Added 2 hours ago
UH
Technical Specialist, Techna
University Health Network
Toronto, ON
- Full-time
Design, build, test, and maintain REDCap projects, instruments, data dictionaries, and integrations to support clinical research and multi-site studies
Added 2 hours ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…provider‑to‑MOA ratio is maintained, along with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…provider‑to‑MOA ratio is maintained, along with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…provider‑to‑MOA ratio is maintained, along with strong leadership support from a head MOA and an office manager across all locations. Dedicated communications and IT support are also…
Added 2 hours ago
PH
Pediatric Emergency Physician(s), Division of Pediatric Emergency Medicine - BC Children's Hospital & UBC
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Departmental operations initiatives and staff meetings, and to support clinical and health services research of the division. Successful applicants will have an identified non-clinical area…
Added 2 hours ago
HM
Obstetrics/Gynecology
Health Match BC
Mission, BC
- Full-time
…Mission, British Columbia. This opportunity is ideal for a specialist seeking to establish or expand a community-based women's health practice in a modern, fully supported…
Added 2 hours ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Fellowship of the Royal College of Physicians and Surgeons of Canada (FRCPC) in Psychiatry or equivalent specialist qualifications recognized for licensure in British Columbia.
Added 2 hours ago
NA
SAFETY AND OCCUPATIONAL HEALTH SPECIALIST
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will assist Radiation Safety Officer in managing specific or command level Radiological Affairs Support Program requirements.
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Mission, BC
- Full-time
The Medical Clinic (Mission) is seeking a qualified Internal Medicine – Respirology specialist to join our growing multidisciplinary medical practices. This position offers the opportunity…
Added 2 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…to the delivery. Babies are stabilized including respiratory support and ventilation prior to collection by the Provincial Infant Transport Team. Management of short term infant medical…
Added 2 hours ago
HM
Dermatology
Health Match BC
Burnaby, BC
- Full-time
This modern specialist clinic offers a spacious 3000 square feet, well-designed environment with beautiful views, comfortably accomodating multiple specialists.
Added 2 hours ago
HM
Dermatology
Health Match BC
New Westminster, BC
- Full-time
Added 2 hours ago
HM
Dermatology
Health Match BC
Burnaby, BC
- Full-time
Added 2 hours ago
HM
Obstetrics/Gynecology
Health Match BC
New Westminster, BC
- Full-time
Specialist certification (for specialist applicants)
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Burnaby, BC
- Full-time
Specialist certification (for specialist applicants)

University of Calgary

Technology / Facility Support Analyst, UCalgary Continuing Education

Calgary, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Oct 30, 2026
Experience: Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Posting language: English
Posted: Oct 27, 2026

Original job description

Description

Continuing Education is currently seeking a Recurring Part-time Technology / Facility Support Analyst.

Reporting to the Manager, Facilities and Operations, Daily tasks and work assignments will be distributed and supervised by the Facilities Team Lead and IT Support Specialist. Works independently, as part of a detached team, to ensure the safe, effective and efficient use of the Downtown Campus (DTC) and its resources, as well as providing support in the operations of the Seminar Centre and its resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the physical security of the rooms and equipment.

The incumbent(s) will support both the downtown campus and/or main campus, working closely with staff in a cross-functional team environment.

Summary of Key Responsibilities (job functions include but are not limited to):

Technical Support

Desktop support for staff/instructors at the downtown campus and the English language program at the main campus
Addressing technical issues using tact and diplomacy
Developing and maintaining good relationships with faculty, staff and other campus units
Supporting instructors and staff for any IT, hardware or classroom issues
Responsible for own personal development with technological changes related to the job, ensuring that as technology and software changes, skills are kept up to date
Providing analytical support for facilities and technology team as needed
Providing recommendations for developing schedules and processes for technical support services and standards
Collaborating with other IT teams and external vendors to resolve technical issues
Managing IT labs in the continuing education department
Recommending and implementing solutions to enhance efficiency and reliability for continuing CE staff

Facility Support

Ensures the security of the Downtown Campus, and/or Seminar Centre, reviewing and reporting maintenance of the equipment and furnishings and supplies
Monitor use and maintenance of teaching equipment, including data projectors, screens, document cameras, instructor computers, etc.
Maintain and enter classroom schedules within the central room booking system to ensure optimal use of space
Opening/Closing classrooms, emptying garbage, and other associated tasks at the seminar centre
Arranging tables, chairs and sliding walls as needed for in class courses and events ensuring cleanliness of all the event and teaching and learning spaces
Responding accurately to staff, instructor and student inquiries in a courteous, timely and professional manner
Track and organize all Computer hardware's and event equipment for Continuing Education in DTC and/or Seminar centre in EDT

Qualifications / Requirements:

Post-secondary education in Computer Science, Commerce or Business Administration with focus on IT
Minimum 2 years of Customer service, Facilities or IT support experience, with the ability to learn and adapt variety of tasks
Excellent customer service and communication skills including face to face and phone support
Ability to' translate' technical terminology and to be patient when responding to repetitious end user requests
Ability to work under pressure and within given timelines
Moderate writing skills with ability to write functional documentation
Ability to test and troubleshoot new and existing software programs
Experience with University core business systems (i.e. AdAstra, Destiny One, D2L or Blackboard) is a strong asset
Experience with a Help Desk ticketing system is desirable
General facilities experience (i.e Painting, basic maintenance) is desirable
Understanding of and/or experience within an academic environment is an asset
Positive attitude and demonstrated ability to be a collaborative team member

Application Deadline: October 30, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.

Apply About employer

More about this job

Responsibilities

Provide technology and facilities support at the Downtown Campus and/or Main Campus, including troubleshooting staff and classroom issues, maintaining equipment, and coordinating room schedules. Help ensure campus spaces are secure, clean, properly equipped, and ready for classes and events.

Requirements

Post-secondary education in Computer Science, Commerce, or Business Administration with an IT focus is required, along with at least two years of customer service, facilities, or IT support experience. Candidates should have strong customer service and communication skills, be able to troubleshoot software and hardware, and adapt to varied tasks; experience with university systems and facilities maintenance is an asset.

Skills

Desktop Support
IT Troubleshooting
Customer Service
Technical Communication
Classroom Technology Support
Facilities Support
Equipment Maintenance
Room Scheduling
Help Desk Support
Software Testing
Technical Documentation
Hardware Management
Problem Solving
Team Collaboration
Vendor Coordination
Physical Security

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
IT Support
Facilities Operations
Classroom Technology
Hardware Troubleshooting
Software Troubleshooting
Help Desk Ticketing System
AdAstra
Destiny One
D2L
Blackboard
Room Booking System
Computer Labs
Data Projectors
Document Cameras
Instructor Computers
Equipment Maintenance
Physical Security
Customer Service
Technical Documentation
Software Testing
Vendor Coordination
Event Equipment
Academic Environment
Basic Maintenance

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