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University of Guelph

Process Improvement Manager

Guelph, ON, N1G 2W1, Canada

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Job details

Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Department: OAC Office of the Dean
This position is represented by the agreement between the Professional Staff Association and the University of Guelph

Temporary full-time from 11/02/2026 to 11/01/2028

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)

General Purpose

Reporting to the Director of Business Operations, the Process Improvement Manager plays a strategic leadership role focused on enhancing efficiency, consistency and quality of adminsitrative operations across the Ontario Agricultural College. This role is responsible for reviewing all academic, human resources, financial and operational processes to identify strategic opportunities for improvements through workflow mapping, standardization, best practice adoption, continuous improvement and automation.

Duties and Responsbilities

Oversee a comprehensive review of all administrative work performed within the Ontario Agricultural College.
Document standard operating procedures and map workflows for processes in the academic, human resources, financial and operational functions.
Analyze and evaluate workflows to recommend standardized and automated processes.
Collaborate with key stakeholders to provide input and feedback into workflows.
Provide change management leadership to support transition and adoption.
Ensure compliance with University and College policies and procedures.
Liaise with University and College offices as appropriate.
Supervise staff who provide analytical and technical support.

Requirements

Undergraduate degree in business administration or a related field.
A project management designation or change management certificate is preferred with at least three years related work experience or an equivalent combination of education and experience.
Previous leadership experience and supervisory responsibilities.
Experience in operational management and change management.
Analytical ability and critical thinking.
Excellent communication and interpersonal skills.
Problem solving and ability to work independently.
A strong working knowledge of University of Guelph policies and procedures, as they relate to a diverse teaching/research unit, would also be considered an asset.
The ideal candidate possesses high-level skills spanning: organization, communication, strategic planning, team-building, service orientation, analysis, professional judgment, tact, diplomacy; and, the ability to work both pro-actively and re-actively under tight time-frames and competing priorities; very strong computer skills including Sharepoint, Excel, Word, and Financial Reporting Systems, as well as strong analytical, financial and management skills are essential to this position.

Employee Type: Temporary Position Number: 10924484

Classification: P&M FT- Band 04
Professional/Managerial Salary Bands
The target hiring salary for this position is minimum and up to 96% of midpoint for the salary grade.

*Tentative evaluation; subject to committee review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 10/29/2026 Closing Date: 11/05/2026

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More about this job

Responsibilities

The Process Improvement Manager leads strategic initiatives to enhance the efficiency, consistency, and quality of administrative operations across the Ontario Agricultural College. This role involves mapping workflows, documenting standard operating procedures, and overseeing staff to drive continuous improvement and automation.

Requirements

Candidates must hold an undergraduate degree in business or a related field and possess at least three years of relevant work experience. Strong leadership, analytical skills, and proficiency in change management and operational processes are required.

Skills

Process improvement
Workflow mapping
Change management
Strategic planning
Standard operating procedures
Analytical ability
Critical thinking
Project management
Financial reporting systems
Sharepoint
Excel
Word
Team-building
Communication
Problem solving
Operational management

Visa sponsorship

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Keywords

Process Improvement
Workflow Mapping
Change Management
Strategic Leadership
Standard Operating Procedures
Automation
Continuous Improvement
Project Management
Financial Reporting Systems
Sharepoint
Excel
Word
Operational Management
Administrative Operations
University of Guelph
Ontario Agricultural College
Analytical Skills
Critical Thinking
Team-building
Professional Judgment
Diplomacy
Service Orientation

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