Jobs in Canada

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Added 3 mins ago
FI
Client Service Delivery Manager
Flextrack Inc
Canada
- Full-time
The Client Service Delivery Manager is a key leadership role within our Customer Success organization, accountable for the day-to-day operation, responsiveness, and quality of support and…
Added 3 mins ago
A
Regional Manager, North
AGLC
AB · Edmonton, AB
- $119,621 to $164,479 CAD / year
- Full-time
Reporting to the Director, Technical Services & Compliance, the Regional Manager, North is responsible for the strategic leadership, planning, and management of Technical Services…
Added 3 mins ago
P
Account Manager (IT Staffing)
Procom
Toronto, ON
- $60,000 to $90,000 CAD / year
- Full-time
As we continue to grow, we're looking for an Account Manager who is passionate about sales, motivated by success, and eager to work with a team that gives you the tools, data, and support…
Added 3 mins ago
T
Data Centre Account Manager
Telecon
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
Telecon’s Enterprise division is looking to hire a Data Centre Account Manager to join our team of dynamic sales professionals. This role is ideal for someone with prior experience selling…
Added 3 mins ago
R
Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 3 mins ago
Assistant Manager
Homes Alive Pets
Kelowna, BC
The Assistant Manager supports the Store Manager in managing the operations and performance of their designated Homes Alive Pets store. The Assistant Manager is responsible for helping…
Added 3 mins ago
Manager, Strategy
Kepler Group
Toronto, ON
…internal teams meet and exceed clients' goals. They’re home to ad operations, campaign project management, and overarching client…
Added 3 mins ago
S
Mining Project Manager
Stantec
Saskatoon, SK
- Full-time
We have an exciting opportunity for a Mining Project Manager to join our Canada West Energy & Resources team. You will be the key client interface point and will be responsible to ensure…
Added 18 mins ago
Business Planning and Workforce Manager
Google
Waterloo, ON
As a Business Planning and Workforce Manager, you will drive the strategic, operational, and organizational design of our global support workforce. Being at the intersection of operational…
Added 18 mins ago
HR
Supervisor, Support Services
Humber River Health
ON · Greater Toronto Area, ON
- Other
Employment Status: Part TimeHours of Work: Night shift assignment, every Friday and Saturday night 11:00 pm to 7:00 am including Holidays
Added 33 mins ago
S
IT Cloud & DevOps Engineer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…systems for enabling visualization, optimization and improved operations for utilities. For six decades, we have helped more than 800 utilities use operational data to increase reliability,…
Added 33 mins ago
RH
Accounting Manager
Robert Half
AB · Edmonton, AB
- $115,000 to $125,000 CAD / year
- Full-time
Our client is seeking an experienced Accounting Manager to oversee day-to-day financial operations while providing leadership to a growing accounting team.
Added 34 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 34 mins ago
Team Member
Hollywood Bowl Group
Nanaimo, BC
Maintain record of daily operations as required with communication book and checklists.
Added 34 mins ago
Supervisor, Policy Service Individual Insurance
Equitable
Waterloo, ON
Reports To: Senior Manager, Policy Service Individual Insurance
Added 34 mins ago
Deli Utility Clerk (High River)
Calgary Co-operative Association Limited
High River, AB
…Clerk position reports directly to the Deli Supervisor/Deli Manager, and the main responsibilities…
Added 34 mins ago
TH
SPECIALITY ASSISTANT STORE MANAGER- OAKVILLE BURLOAK STORE
The Home Depot
Oakville, ON
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 34 mins ago
K
Technical Talent Acquisition Specialist
Kindsight
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
You’ll report to the Talent Acquisition Manager and work closely with Hiring Managers and People Operations Business Partners.
Added 34 mins ago
T
Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
TD
Oakville, ON · Milton, ON
- Part-time
Generally reports to a Manager Customer Experience or Branch Manager
Added 34 mins ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
Added 49 mins ago
CO
Supervisor, Public Works (1 Vacancy)
City of Woodstock
Woodstock, ON
- Full-time
Maintains Wastewater Certification required by legislation
Added 49 mins ago
CO
Manager of Roads and Solid Waste (1 Vacancy)
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Woodstock, ON
- Full-time
The Manager of Roads & Solid Waste is responsible for the leadership, coordination, and oversight of municipal roads operations and solid waste services for the City of Woodstock. This…
Added 49 mins ago
SN
Tooling Maintenance, Team Leader
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- Full-time
Current hours of work: Monday - Friday, day shift
Added 49 mins ago
BG
Outside Sales Representative - CSA
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Estevan No. 5, SK · Estevan, SK
- Full-time
Assist parts counter personnel with quotes, orders, deliveries, returns and inventory control to support seamless operations.
Added 49 mins ago
CI
Assistant Store Manager
Carters Inc.
East Gwillimbury, ON · Newmarket, ON
- Full-time
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials,…

University of Niagara Falls Canada

IT Technician

Niagara Falls, ON, Canada

$55,000 to $62,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $62,000 CAD / year
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 1+ year(s) of experience servicing computer equipment/servicing users with technical issues is an asset.
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Job Title: IT Technician

Location: University of Niagara Falls Canada (Onsite Position)

Reports To: IT Manager

Salary Range: $55,000 - $62,000

Innovation Flows Here.

Officially opening its doors in 2024, the University of Niagara Falls Canada (UNF) is an innovative and digitally oriented institution that prepares graduates for leadership in the digital world. We believe in delivering programs that provide a direct pathway to meaningful careers in high-demand industries. UNF is part of the Global University Systems Canada group of institutions and Global University Systems, an international network of higher education institutions.

Our location

Our campus is located in historic downtown Niagara Falls. Beyond being Canada’s #1 travel destination, Niagara Falls is a small vibrant city that offers up a slice of metropolitan living at a different pace. From world-class dining and entertainment options to luxury shopping and cultural experiences. Our location offers the amenities of a large urban centre within a comfortable, liveable community.

Position Overview

The IT Technician (Tier 1) provides frontline technical support to faculty, staff, and students across the University of Niagara Falls Canada. The position is responsible for supporting day-to-day IT operations, including hardware and software troubleshooting, endpoint deployment and maintenance, Microsoft 365 support, user account assistance, network connectivity, printing, and IT asset management.

The role also provides technical support for classroom and audiovisual (AV) technologies, university offices and labs, and student residences, including onsite troubleshooting when required. The IT Technician supports employee onboarding and offboarding, responds to incidents and service requests through the IT service desk, and escalates complex technical or cybersecurity issues to senior IT personnel.

The position plays an important role in maintaining reliable, secure, and responsive IT services while delivering a high level of technical support and customer service to the university community.

Primary Purpose

Provide Tier 1 technical support to faculty, staff, and students in person, remotely, by phone, and through the IT service desk.
Install, configure, deploy, troubleshoot, and maintain university laptops, desktops, printers, peripherals, and approved software across Windows and macOS environments.
Support Microsoft 365, user accounts, passwords, MFA, SSO, email, and basic access-related issues, escalating privileged or complex requests as required.
Diagnose and resolve hardware, software, printing, Wi-Fi, wired network, and endpoint connectivity issues.
Provide Classroom AV and technology support, including instructor workstations, displays, projectors, presentation systems, and other teaching technologies.
Provide onsite IT support at student residences, including troubleshooting Wi-Fi/network connectivity, university-managed devices, and other supported technology.
Support employee onboarding and offboarding, including device preparation, deployment, collection, account/access coordination, and equipment reassignment.
Maintain accurate IT asset inventory and assist with device lifecycle management, hardware refreshes, repairs, and warranty/vendor coordination.
Manage Tier 1 incidents and service requests through the ITSM/help desk system, maintaining appropriate documentation and escalating Tier 2/3 issues when required.
Identify and escalate cybersecurity concerns, including phishing, malware, compromised accounts, and suspicious activity.
Provide technical support for university offices, labs, meetings, events, classrooms, and other campus technology environments.
Maintain technical documentation, knowledge-base articles, troubleshooting guides, and standard operating procedures.
Participate in IT projects, software deployments, classroom upgrades, preventative maintenance, and other technology initiatives as assigned.
Follow university IT, cybersecurity, data protection, software licensing, and acceptable-use policies.

Position Requirements

Ability to work on a flexible schedule.
Academic background in Computer Science/IT (technical diploma/post-secondary education)
Understanding of Computer Systems & Networks
Strong Problem solver with excellent troubleshooting skills
Superior customer service and communication skills
Be available to work on a flexible schedule (evenings and weekends are a possibility)
1+ year(s) of experience servicing computer equipment/servicing users with technical issues is an asset.
OEM certifications
Experience with Office 365 and VOIP phone experience
Familiar with Helpdesk Ticketing System

What We Offer

Competitive base salary
RRSP matching
3 weeks of vacation
7 paid sicks days per year
3 personal days per year
2 paid volunteer days to support your community
Extended Health and Dental coverage, Emergency Medical Travel assistance
Employee Family Assistance Program (EFAP)
A generous annual Lifestyle Spending Account (LSA)

Application process

Interested candidates are invited to submit an application, using ONE document that includes a cover letter, resume/curriculum vitae (CV) including evidence of teaching experience and scholarly accomplishments, and teaching portfolio (if applicable), as well as the names of three references. A single PDF document is preferred. Note: file maximum of 5MB per attached upload. Please note – the Company will conduct a criminal background check upon hire.

Use of AI Disclosure

University of Niagara Falls Canada (UNF), UNF is committed to a fair and transparent recruitment process. While AI tools assist us in identifying and communicating with candidates, applications are reviewed by our dedicated Talent Acquisition team to ensure a thorough evaluation of all candidates. 

We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

Diversity, inclusion, and equity

UNF is strongly committed to equity, diversity, and inclusivity within its community and especially invites applications from all qualified candidates. Racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQI+ persons, and others who may contribute to the further diversification of ideas are encouraged to apply.

We recognize that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, please advise jobs@unfc.ca to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.

We are situated on the traditional territory of the Haudenosaunee, Hatiwendaronk and Anishinaabe peoples. We also acknowledge the many other First Nations, Métis, and Inuit peoples who call this region home.We commit to building relationships based on respect, reciprocity, and reconciliation as we work, learn, and gather on this land. Furthermore, we acknowledge that the Niagara Region is situated on treaty land, and we stand with all Indigenous peoples, past and present, in promoting the wise stewardship of the lands on which we live.

Learn more about the University of Niagara Falls Canada at our website .

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More about this job

Responsibilities

Provide Tier 1 technical support to faculty, staff, and students, troubleshooting devices, software, accounts, networks, printing, Microsoft 365, and classroom audiovisual systems. Manage service desk requests, IT assets, onboarding and offboarding support, documentation, and routine technology initiatives, escalating complex or cybersecurity issues as needed.

Requirements

The role calls for post-secondary education or a technical diploma in Computer Science or IT, knowledge of computer systems and networks, and strong troubleshooting, problem-solving, communication, and customer service abilities. At least one year of relevant experience is an asset; familiarity with Office 365, VoIP, help desk ticketing systems, and OEM certifications is also noted, along with schedule flexibility for possible evening and weekend work.

Skills

Hardware And Software Troubleshooting
Computer Systems And Networks
Microsoft 365
Windows And macOS
User Account Support
Multifactor Authentication
Single Sign-On
Network Connectivity Troubleshooting
Classroom Audiovisual Support
IT Asset Management
Help Desk Ticketing
Cybersecurity Issue Escalation
Customer Service
Technical Documentation
Problem Solving
VoIP

Benefits

RRSP Matching
Three Weeks Of Vacation
Seven Paid Sick Days Per Year
Three Personal Days Per Year
Two Paid Volunteer Days
Extended Health And Dental Coverage
Emergency Medical Travel Assistance
Employee Family Assistance Program
Annual Lifestyle Spending Account

Visa sponsorship

Not detected in the job text

Keywords

Tier 1 Technical Support
Microsoft 365
Windows
macOS
Computer Hardware
Software Troubleshooting
Computer Systems
Computer Networks
Multifactor Authentication
Single Sign-On
Email Support
Wi-Fi
Wired Networks
Printers
Endpoint Deployment
Audiovisual Technology
Classroom Technology
VoIP
IT Service Desk
Help Desk Ticketing System
IT Asset Inventory
Device Lifecycle Management
Employee Onboarding
Employee Offboarding
Cybersecurity
Phishing
Malware
ITSM
Technical Documentation
OEM Certifications

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Work requirements

Jobs in Canada