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Added 9 mins ago
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Transport general freight in accordance with safety and regulatory guidelines
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University of Niagara Falls Canada

Student Library Associate

Niagara Falls, ON, Canada

Expected hiring salary range: $17.95 per hour. *This part-time, term contract student position is open and reserved for current UNF students only. · Volunteer

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Job details

Pay: Expected hiring salary range: $17.95 per hour. *This part-time, term contract student position is open and reserved for current UNF students only.
Job type: Volunteer
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

UNF is part of Global University Systems (GUS), an international network of private higher-education institutions.

Located in downtown Niagara Falls, UNF’s technology-centred approach puts students first, offering a cutting-edge learning framework that is adapted as technology changes and new processes emerge. Students learn from industry leaders and highly experienced faculty while gaining experience through work-integrated learning opportunities in a variety of interdisciplinary programs designed to address the widening digital skills gap.

With a strong focus on high-quality, digital-focused education, the university continues to broaden its program offerings to meet emerging needs in the global economy while maintaining its inclusive, student-centred learning environment.

About The Position

Location: Niagara Falls, Ontario, Canada

Work arrangement:  On-campus, part-time student contract

Reports To:  University Librarian

Reason for vacancy: Replacement

Expected hiring salary range: $17.95 per hour.  *This part-time, term contract student position is open and reserved for current UNF students only.

Primary Purpose

Under the direction of the Senior Library Assistant, the Student Library Associates work as official representatives of the library and play a pivotal role in supporting UNF students. Student Library Associates provide frontline student support, and work with a high level of responsibility.

Specific Responsibilities

Library Services Desk

Assist students with basic research help questions, such as how to use the library website to search for resources, guides, and other information to support their library research
Provide immediate support on how to use library workstations, and how to use printer
Refer complex research questions to a librarian, via booking form
Provide directions to campus areas, such as classrooms, lounges, and student support areas
Collect and record data (door counts and reference questions) while maintaining confidentiality.
Maintain the cleanliness of library in general
Provide reference assistance via LibChat during scheduled shift

Library Tours

Conduct library tours to visiting students and community members upon request.

Event Support

Occasionally assist with on-campus library events upon request

Administration & Other

Collaborate closely with Library colleagues to provide excellent support to students
Be available for evening and weekend work.
Perform other tasks as assigned, contributing to the overall success of the Library and UNF.

Position Requirements

Enrolled as a student within the University of Niagara Falls Canada during the entire duration of the contract.
Preferred that at start date, student has completed at least one school term with UNF.
Must be available for a minimum of 1 shift per week (minimum 3 hour shift), may consist of opening, mid-day, evening and/or weekend shift(s).
Students have not worked 2 consecutive student contracts with UNF .
Must have a cumulative average of 70% or greater.  
 Students who are actively participating in a capstone project or internship as part of their academic program are not eligible to work in a student staff role during these periods. 
Experience in a customer service role is required.
Experience in academic library is considered an asset.

Competencies

Excellent oral and written communication skills.
Demonstration of critical thinking skills.
Demonstrated ability to work independently and as a member of a team
Demonstrated reliability and high work ethic
Ability to follow library processes and practices with high attention to detail

Use of AI Disclosure

University of Niagara Falls Canada (UNF), UNF is committed to a fair and transparent recruitment process. While AI tools assist us in identifying and communicating with candidates, applications are reviewed by our dedicated Talent Acquisition team to ensure a thorough evaluation of all candidates.

Equity, Diversity, Inclusion and Accessibility at UNF

The University of Niagara Falls Canada (UNF) is committed to equity, diversity, inclusivity and accessibility within its community and invites applications from all qualified candidates. Racialized persons / persons of color, women, Indigenous People, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas are encouraged to apply.

We will accommodate the needs of applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process. Please advise jobs@unfc.ca to ensure your accommodation or accessibility needs are supported. Information received relating to accommodation will be maintained confidentially.

We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

As part of the recruitment process, selected candidates will be required to successfully complete applicable background and/or credential verifications, or other role-related screenings, in accordance with organizational policy and applicable legislation.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide frontline library support to students, including basic research assistance, help with library workstations and printers, directions, and reference support through LibChat. Conduct library tours, assist with events, record service data confidentially, maintain the library, and collaborate with library colleagues.

Requirements

Applicants must be current UNF students throughout the contract, have a cumulative average of at least 70%, and be available for at least one shift of three or more hours per week. Customer service experience is required; applicants must also meet the contract eligibility conditions, and strong communication, critical thinking, reliability, teamwork, and attention to detail are expected.

Skills

Customer Service
Research Assistance
Library Resource Search
Library Website Support
Computer Workstation Support
Printer Support
Reference Assistance
LibChat
Oral Communication
Written Communication
Critical Thinking
Teamwork
Independent Work
Attention to Detail
Confidentiality
Reliability

Visa sponsorship

Not detected in the job text

Keywords

Academic Library
Higher Education
Student Support
Customer Service
Research Assistance
Library Services
Library Website
Resource Search
Library Workstations
Printer Support
Reference Questions
LibChat
Library Tours
Event Support
Door Counts
Confidentiality
Oral Communication
Written Communication
Critical Thinking
Teamwork
Independent Work
Attention to Detail
Evening Shifts
Weekend Shifts

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