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Posting Reason:
Replacement of a regular position
Job Type:
Employee
Anticipated Duration in Months (for contracts and temporary assignments):
N/A
Job Family:
Academic Delivery Support
# of Open Positions:
1
Faculty/Service - Department:
Telfer Executive Programs
Campus:
Main Campus
Union Affiliation:
N/A
Date Posted (YYYY/MM/DD):
2026/10/29
Applications must be received BEFORE (YYYY/MM/DD):
2026/11/09
Hours per week:
35
Salary Grade:
Non-Union Grade NM1
Salary Range:
$107,503.00 - $134,379.00About the Telfer School of Management
The Telfer School of Management at the University of Ottawa is located in the heart of Ottawa and is the proud academic home of some 4,300 students, 200 faculty members, over 100 staff members, and over 30,000 alumni. At Telfer, everything we do from teaching to research, to policy advice is firmly aligned with helping Canada reach its potential. We believe that better business practice means a better Canada and that a better Canada means a better world.
NM1- under review
Position purpose:
Reporting to the Executive Director, the Director, Program Design and Delivery holds a strategic mandate in advancing the quality, performance, innovation, governance, sustainability, and scalability of Telfer Executive Programs' portfolio of executive education, leadership development, and professional learning offerings.
The role provides strategic leadership for the planning, design, development, implementation, evaluation, renewal, and continuous improvement of Telfer Executive Programs' portfolio of open-enrollment and customized programs delivered through a variety of learning modalities.
Key responsibilities include leveraging participant insights, organizational needs assessments, faculty expertise, market intelligence, executive education trends, workforce and leadership development priorities, and evidence-informed learning practices to develop and enhance programs that strengthen leadership capability, organizational effectiveness, and participant outcomes.
The role ensures the consistent application of program development standards, quality assurance frameworks, participant experience principles, evaluation methodologies, and portfolio management practices across all Telfer Executive Programs offerings.
Acting as the principal authority on educational excellence, portfolio quality, faculty engagement, participant experience, and program governance, the Director provides strategic leadership and advice regarding the evolution and performance of the educational portfolio in alignment with the strategic direction established by the Executive Director and Telfer Executive Programs leadership.
In this job, your responsibilities will include:
Organizational Transformation and Strategic Planning
- Lead the development and implementation of educational program strategies, educational excellence priorities, quality assurance practices, participant experience initiatives, and program governance frameworks in alignment with TEP strategic direction and organizational objectives.
- Establish and implement standards, methodologies, processes, performance measures, and accountability mechanisms that support the consistent development, delivery, evaluation, and continuous improvement of the executive education portfolio.
- Monitor emerging trends, technologies, methodologies, and best practices in executive education, leadership development, adult learning, coaching, workforce development, and organizational learning, and recommend strategic enhancements to the portfolio.
- Analyze portfolio performance data, participant outcomes, faculty engagement metrics, evaluation findings, operational indicators, market intelligence, and stakeholder feedback to identify opportunities for improvement and provide strategic recommendations to senior leadership.
- Lead initiatives that strengthen educational quality, participant experience, learning impact, operational effectiveness, and long-term sustainability across the portfolio.
Educational Program Development and Program Management
- Lead the management, renewal, maintenance, and continuous improvement of Telfer Executive Programs' portfolio of executive education and professional development offerings.
- Establish and oversee program development processes, portfolio governance practices, quality standards, project management approaches, evaluation methodologies, and participant experience frameworks.
- Identify, evaluate, and implement innovative educational approaches, delivery methodologies, executive coaching models, learning technologies, and participant engagement strategies.
- Oversee multidisciplinary teams involved in program design, program delivery, participant experience, executive coaching, assessment, and portfolio development activities.
- Lead complex curriculum and program development initiatives involving multiple stakeholders, overseeing scope, timelines, quality, resources, risks, budgets, and deliverables.
- Serve as the organizational lead for the consistency, quality, effectiveness, impact, and continuous improvement of all TEP programming.
- Determine program and educational portfolio priorities and allocate educational resources across competing initiatives to support strategic objectives.
Strategic Partnerships and External Collaborations
- Develop and maintain strategic relationships with faculties, academic units, research centres, professional associations, industry organizations, government entities, executive education networks, and external learning partners.
- Lead the identification, engagement, and management of faculty members, executive coaches, facilitators, consultants, subject matter experts, and other contributors required to support portfolio objectives.
- Lead the negotiation, development, and management of Statements of Work, faculty engagement agreements, facilitator and coaching contracts, service agreements, memoranda of understanding, and collaborative arrangements supporting program quality and portfolio priorities.
- Assess academic, operational, contractual, financial, and reputational risks associated with partnerships and external arrangements and determine appropriate mitigation strategies.
- Foster collaboration among faculty leaders, practitioners, executive coaches, facilitators, and operational teams to ensure programs align with quality standards and learning objectives.
- Contribute curriculum design to proposals and business cases to support innovation, quality enhancement, and the development of new learning products, programs, and strategic learning initiatives.
- Represent Telfer Executive Programs in institutional, academic, professional, and industry forums related to executive education, leadership development, and educational excellence.
Executive Education Solutions and Program Development
- Conduct organizational, participant, and stakeholder needs assessments to identify leadership, capability, workforce, and organizational development requirements.
- Lead the design and development of executive education solutions and professional development programs aligned with participant, client, and organizational needs.
- Develop program architectures, leadership development pathways, executive education frameworks, certificates, and learning journeys that support individual and organizational performance objectives.
- Oversee curricula and program development and delivery across in-person, virtual, hybrid, immersive, synchronous, and asynchronous learning environments.
- Provide strategic direction regarding faculty engagement, learning methodologies, participant experience design, executive coaching integration, and educational quality.
- Recommend new programs, curricula renewals, learning solutions, academic partnerships, and renewal initiatives based on evidence, participant feedback, faculty expertise, and emerging trends.
- Ensure alignment between executive education offerings and Telfer’s academic strengths, research expertise, and strategic priorities.
Quality Assurance and Program Evaluation
- Develop, implement, and maintain quality assurance frameworks, standards, evaluation methodologies, and performance indicators for executive education programs and participant experiences.
- Ensure programs reflect evidence-informed adult learning principles, executive education best practices, accessibility requirements, and participant engagement standards.
- Monitor educational effectiveness through participant feedback, client evaluations, learning outcomes, faculty input, quality reviews, and performance measures.
- Establish portfolio-wide standards governing program quality, participant experience, executive coaching, faculty engagement, assessment approaches, and program evaluation.
- Recommend and implement continuous improvement initiatives that strengthen educational effectiveness, participant outcomes, operational efficiency, and portfolio performance.
- Lead evidence-based portfolio reviews and provide recommendations regarding quality enhancement, program renewal, investment priorities, and future development opportunities.
Leadership and Faculty Collaboration
- Lead and coordinate cross-functional teams involved in program development, participant experience, executive coaching, faculty engagement, program operations, and portfolio management.
- Serve as TEP's primary relationship lead with faculty leaders, professors, researchers, Program Directors, executive coaches, facilitators, and learning contributors regarding educational quality, program innovation, and portfolio development.
- Partner with Deans, Vice-Deans, faculty leaders, professors, and subject matter experts to design and deliver innovative executive education solutions.
- Establish governance processes, standards, templates, tools, and quality controls supporting portfolio-wide program development and delivery activities.
- Provide leadership and influence across a network of faculty members, Program Directors, executive coaches, facilitators, consultants, and stakeholders, many of whom do not report directly to the position.
- Represent Telfer Executive Programs on institutional committees, working groups, and collaborative initiatives related to executive education, professional learning, leadership development, and educational innovation.
- Present strategic recommendations, portfolio performance findings, quality assurance results, and program priorities to the Executive Director and senior stakeholders.
Human Resources Management
- Hire, supervise, develop, coach, and evaluate employees under their responsibility and ensure they possess the skills, tools, resources, and support necessary to achieve objectives.
- Establish performance expectations, priorities, workloads, accountability measures, and service standards.
- Coach and mentor staff while fostering a culture of collaboration, innovation, continuous improvement, educational excellence, and service quality.
- Plan and allocate human resources to support program development, faculty engagement, quality assurance, participant experience, strategic initiatives, and portfolio priorities.
What you will bring:
- Master's degree in a relevant discipline.
- Minimum ten years of progressively responsible experience in executive education, professional education, leadership development, organizational learning, workforce development, adult learning or related fields.
- Experience providing strategic leadership for a complex educational, executive education, professional learning or organizational development portfolio.
- Experience leading multidisciplinary teams and major initiatives involving diverse stakeholder groups and competing priorities.
- Executive Education Leadership: Recognized expertise in executive education, leadership development, adult learning, participant experience, and educational excellence.
- Instructional Design and Curriculum Development Leadership: Expertise in leading the design, curriculum development, implementation, and evaluation of adult learning programs.
- Strategic Portfolio Leadership: Demonstrated experience establishing educational strategies, governance frameworks, standards, quality assurance practices, and performance measures across a complex portfolio.
- Faculty and Academic Engagement: Experience working effectively with faculty leaders, professors, researchers, subject matter experts, and academic administrators.
- Educational Innovation and Quality Assurance: Experience developing and implementing quality assurance frameworks, evaluation methodologies, learning standards, and innovation initiatives.
- Data-Informed Decision-Making: Ability to interpret evaluation findings, participant insights, operational metrics, market intelligence, and performance data to support strategic decisions.
- Strategic Thinking: Ability to identify emerging trends, opportunities, risks, and priorities and translate them into actionable program and portfolio strategies.
- Transformational Leadership: Proven ability to lead change, influence stakeholders, build consensus, and drive continuous improvement.
- Stakeholder Engagement: Exceptional relationship management and communication skills with faculty leaders, senior organizational stakeholders, academic administrators, and professional audiences.
- Partnership and Agreement Management: Experience negotiating and managing Statements of Work, faculty agreements, service contracts, partnership arrangements, and collaborative initiatives involving operational, contractual, financial, academic, and reputational considerations.
- Cross-Cultural Communication: Ability to work effectively with diverse stakeholder groups in domestic and international contexts.
- Organizational Leadership: Ability to exercise sound judgment and operate with a high degree of autonomy in complex and highly visible environments.
- Bilingualism: English and French (spoken and written).
- Excellent presentation and executive communication skills.
- Ability to manage competing priorities in fast-paced environments.
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.
