Manager, Community Programming and Experience

Job Summary

The Manager, Community Programming and Experience (CPE) provides operational leadership for the day-to-day management of the Community Programming and Experience department, ensuring the effective coordination, delivery, and continuous improvement of community engagement initiatives, signature programs, and institutional events that support the University's community engagement priorities. Reporting to the Director, the Manager oversees departmental operations, supervises staff, monitors program budgets, supports the implementation of approved risk management practices, and ensures compliance with University policies, procedures, and service standards. Through effective operational planning, resource coordination, and people leadership, the Manager supports the successful delivery of more than thirty annual and ongoing initiatives, including Convocation, Open House, National Day for Truth and Reconciliation, International Women's Day, and the Community Report and Celebration.

Working closely with the Director, the Strategist, the Coordinator, and internal and external stakeholders, the Manager coordinates operational activities, monitors departmental performance, and ensures staff, resources, and administrative processes are effectively aligned to support the successful delivery of programs and events. The Manager provides operational advice, analysis, and reporting to support departmental planning and informed decision-making; monitors operational risks, budgets, and service standards; and fosters collaborative relationships that contribute to effective service delivery and positive community experiences. Through strong operational leadership and a commitment to continuous improvement, the Manager helps ensure the Community Programming and Experience department delivers high-quality, inclusive, and well-coordinated programs and services that strengthen community engagement and support the University's strategic objectives.

Qualifications

• Bachelor’s degree in a relevant field (e.g., Communications, Public Relations, Project Management, Business Administration, or related discipline) from a recognized, post-secondary institution.
• Minimum of five (5) years of progressively responsible experience in community engagement, institutional programming, event management, stakeholder relations, and project management.
• Demonstrated experience leading complex initiatives, supervising staff, managing budgets, and working with diverse internal and external stakeholders.
• Experience leading teams in a unionized environment.
• Experience interpreting and applying organizational policies, procedures, and administrative practices.
• Demonstrated ability to lead change within an operational environment and foster continuous improvement through effective planning, process improvement, and staff engagement.
• Strong project management skills with the ability to oversee multiple initiatives simultaneously.
• Excellent communication, relationship-building, and stakeholder engagement skills.
• Experience monitoring budgets, preparing financial information, and supporting sound financial stewardship.
• Experience coordinating departmental operations, allocating resources, and monitoring operational performance in a complex organizational environment.
• Experience mediating diverse stakeholder perspectives and facilitating collaborative decision-making.
• Demonstrated ability to lead operational planning and translate strategic priorities into actionable work plans.
• Experience supporting the implementation of organizational risk management practices and operational procedures.
• Demonstrated experience supervising, coaching, and developing professional staff.
• Proven ability to develop and manage vendor relationships, contracts, and service agreements.
• Strong analytical skills with experience evaluating program outcomes and implementing improvements.
• Demonstrated ability to represent an organization in community-facing roles with professionalism, tact, and diplomacy.
• Experience coordinating multi-departmental initiatives or working groups.
• Training or certification in project management (e.g., PMP, CAPM, Agile methodologies) is an asset.
  
  

How to Apply

Please submit your resume and cover letter by the application deadline.

About UFV

The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW - which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.

UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students.

Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to careers@ufv.ca. Learn more about our commitment to diversity and inclusion.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.

UFV is committed to the principle of equity in employment.