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Technician I, Audio Visual

  • Abbotsford, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Job Summary

The Technician I, Audio Visual provides technical support to ensure that the educational technology products and components in UFV’s classrooms are installed and maintained to the highest standards. The Audio Visual (AV) team is responsible for the successful operation of both classroom and meeting room audio visual technology spaces across all UFV campus locations.

The Technician I, Audio Visual position is primarily responsible for addressing high priority AV technology support incidents for students, faculty, and staff. This initial support service includes 1st level assessment of audio-visual technology issues identified in control and switching systems, projectors and screens, digital signage, microphones & amplifiers, video conferencing systems. All complex incidents requiring further experience or knowledge in these areas are escalated to the AV Technician II. The Audio-Visual Technician I instills best practices and standards of work as they relate to AV integration and support across all UFV sites.

Qualifications

  • Diploma in instructional media or Computer Science or a related field from a recognized post-secondary institution.
  • Minimum of five (5) years of experience in a related position is required.
  • Certifications such as CTS, Crestron, Extron, Polycom, Biamp, or QSC are, considered an asset.
  • Demonstrated professional knowledge of video and audio cabling formats (e.g. HDBaseT, HDMI, DVI, SDI, VGA, etc.), computer network technologies and topology.
  • Basic troubleshooting knowledge of Microsoft Windows and Mac operating systems.
  • Excellent working knowledge of various AV systems and technologies.
  • Excellent change control practices with particular attention to detail.
  • Experience defining and writing technical recommendations and documentation.
  • Time management and organizational skills.
  • Demonstrated commitment to client service.
  • Excellent written and verbal communication.
  • Demonstrated commitment to continuous learning and professional development.
  • Job duties may be rescheduled on short or limited notice due to IT emergencies.
  • Working at any of UFV’s campus locations may be required.

How to Apply

Please submit your resume and cover letter by the application deadline.

About UFV

The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW - which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.

UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students.

Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey as part of the application process. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to careers@ufv.ca. Learn more about our commitment to diversity and inclusion.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.

UFV is committed to the principle of equity in employment.
More about this job

Responsibilities

Provide first-level support for high-priority classroom and meeting-room AV incidents, including issues with control systems, projectors, digital signage, microphones, amplifiers, and video conferencing. Maintain AV technology across UFV campuses, follow integration and support standards, and escalate complex incidents to an AV Technician II.

Requirements

A diploma in instructional media, computer science, or a related field and at least five years of related experience are required. Candidates should have strong AV systems knowledge, familiarity with audio/video cabling and computer networks, basic Windows and Mac troubleshooting skills, and effective documentation, communication, organizational, and client-service abilities; relevant industry certifications are an asset.

Skills

  • Audio-Visual Troubleshooting
  • AV Systems Support
  • AV Integration
  • Audio And Video Cabling
  • HDBaseT
  • HDMI
  • DVI
  • SDI
  • VGA
  • Computer Networking
  • Windows Troubleshooting
  • MacOS Troubleshooting
  • Change Control
  • Technical Documentation
  • Time Management
  • Client Service

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Education
  • Customer Service & Support

Keywords

  • Audio-Visual Technology
  • AV Integration
  • Classroom Technology
  • Meeting-Room Technology
  • Control Systems
  • Switching Systems
  • Projectors
  • Screens
  • Digital Signage
  • Microphones
  • Amplifiers
  • Video Conferencing
  • HDBaseT
  • HDMI
  • DVI
  • SDI
  • VGA
  • Computer Networks
  • Microsoft Windows
  • Mac Operating Systems
  • Change Control
  • Technical Recommendations
  • Technical Documentation
  • CTS
  • Crestron
  • Extron
  • Polycom
  • Biamp
  • QSC

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