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Added 5 mins ago
G
Forward Deployed Engineer Intern (FDE)
GeoComply
Vancouver, BC
- Internship
Some of these, not all: system design, APIs and software architecture; cloud platforms (AWS, GCP) and deployment tools; version control (Git) and CI/CD pipelines.
Added 35 mins ago
A
Rail Infrastructure Student (Summer 2027)
AtkinsRéalis
Vancouver, BC · Toronto, ON
- Full-time
Systems Engineering & Integration: Coordinate and integrate multiple rail systems, support requirements management, interface coordination, and system testing activities.
Added 50 mins ago
MD
Retirement Services Specialist Principal - Member Services Team Lead
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Our Member Services Team Leads will report to the Member Services Supervisor, and will assist with leading the TRA's Member Services (Contact Center) Department. The incumbents hired into…
Added 50 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…that is the traditional territory of the Ojibwe, Potawatomi and Odawa Nations. As the second-oldest college in the Ontario publicly assisted system, we have served our learners and…
Added 50 mins ago
UO
Tenure Track Position in Computer Systems
University of Alberta
AB · Edmonton, AB
- Full-time
operating systems, runtimes, and resource management
Added 1 hour ago
GTB - Enterprise Payments Internship/Co-op - Winter 2027
Scotiabank
Toronto, ON
…opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! There’s a place for every type of student at Scotiabank and all…
Added 1 hour ago
HD
Qualified French Elementary Occasional Teacher
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
The Hamilton-Wentworth District School Board (HWDSB) is committed to decolonizing education, equity, engagement and innovation . We are guided by our vision, Growing Together , the mission…
Added 2 hours ago
AA
Chief Technology Officer
Ari Agency Executive Search & Digital Recruitment
Toronto, ON
- Full-time
Our client is a growing software company of 20+ people serving the skilled trades and union sector through a portfolio of specialized technology products.
Added 2 hours ago
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Senior Full Stack Developer (.Net Technology Stack)
BDO
Toronto, ON
- Full-time
We are seeking a skilled Full Stack Developer with strong expertise in the Microsoft .NET technology stack for a hybrid role in downtown Toronto. The ideal candidate will have hands-on…
Added 2 hours ago
Sessional Lecturer - ENGR 4044U – Railway Systems Operation and Maintenance - Winter 2027
ontariotechu
Oshawa, ON
Demonstrated knowledge and experience with a Learning Management System such as Canvas
Added 3 hours ago
Client Care Tech Support (Term)
University of Toronto
Toronto, ON
The Enterprise Applications and Solutions Integration (EASI) department within the Chief Information Officer’s (CIO) Division is a central department responsible for all matters pertaining…
Added 3 hours ago
DC
Electrical Engineering Technologist
Dillon Consulting Limited
Halifax, NS · Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
…specializing in planning, engineering, environmental science, and management. With over 28 offices and more than 1200 employees across Canada, we offer a wide range of services related to…
Added 3 hours ago
SA
International Admissions Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
In conjunction with the Supervisor, International Admissions and Enrolment, the incumbent is responsible for actioning IC enrollment management tasks, such as issuing offers, deferring…
Added 4 hours ago
BC
Audit and Tech Records Coordinator
British Columbia Institute of Technology
Richmond, BC
- Full-time
Updates auditable databases and records related to instructor training records, training improvement proposals, process audits, corrective action plans, quality management system processes,…
Added 4 hours ago
MU
Functional Analyst - Office of the University Registrar
MacEwan University
AB · Edmonton, AB
- Full-time
As a Functional Analyst, you will play an important role in supporting technology and business processes across the student lifecycle, including admissions, recruitment, transfer credit,…
Added 4 hours ago
Supply Chain Student
ERCO Worldwide
Mississauga, ON
…established its reputation for providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide…
Added 5 hours ago
BU
Course Coordinator POLI 1P98 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
…leadership capacity. Must have familiarity with Brock's Learning Management System. Must have good organizational skills and be able to observe timelines requested by the…
Added 5 hours ago
BU
Course Coordinator POLI 1P97 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
…leadership capacity. Must have familiarity with Brock's Learning Management System. Must have good organizational skills and be able to observe timelines requested by the…
Added 5 hours ago
O
Mechanical Engineering Intern
Oceaneering
Burlington, ON
- Full-time
…analysis, drawings, release of files in the Product Lifecycle Management (PLM) system, project and product specific documentation (FAT, O&M Manuals), and manufacturing support for equipment…
Added 5 hours ago
T
Teardown Lab Co-op Student (Winter 2027)
TechInsights
Ottawa, ON
- $20 to $25 CAD / hour
- Temporary
While working in the role of Teardown Lab Co-op Student, you will be working hands-on in a fast-paced lab environment. You will be responsible for documenting the disassembly of consumer…
Added 6 hours ago
BU
Graduate Data Analytics Manager
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Provide training, guidance, and ongoing support to Graduate Studies staff and system users, including onboarding new users, supporting implementation and enhancements, and advising on best…
Added 7 hours ago
TG
Student Intern - Talent Acquisition - Winter Term
TMX Group
Montreal, QC
- Full-time
Quick learner and tech-savvy in order to quickly learn our Learning Management System (LMS)
Added 8 hours ago
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health and IWK Health
All Locations, Nova
Facilitates data submissions as set out by NSH, Department of Health and Wellness and the Canadian Institute for Health Information, working closely with the management team, Information…
Added 12 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…that is the traditional territory of the Ojibwe, Potawatomi and Odawa Nations. As the second-oldest college in the Ontario publicly assisted system, we have served our learners and…
Added 16 hours ago
SG
Software Engineer – Full-Stack (React, TypeScript, Java)
S&P Global
Toronto, ON
- Full-time
Financial Risk Analytics (FRA), part of S&P Global Market Intelligence, delivers information-centric capital markets and risk solutions for trading desks and their risk management partners…

University of Toronto

Client Care Tech Support (Term)

Toronto, ON, Canada

USW Pay Band 06 -- $59,000 with an annual step progression to a maximum of $75,450.

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Job details

Pay: USW Pay Band 06 -- $59,000 with an annual step progression to a maximum of $75,450.
Apply by: Nov 14, 2026
Experience: College Diploma (2 years) or acceptable combination of equivalent experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Date Posted: 11/02/2026
Req ID: 50884
Faculty/Division: Ofc of the Chief Information Officer
Department: Enterprise, Applications & Solutions Integration
Campus: St. George (Downtown Toronto)
Position Number: 00060260
Existing Vacancy: Yes

Description:

About us:

The Enterprise Applications and Solutions Integration (EASI) department within the Chief Information Officer’s (CIO) Division is a central department responsible for all matters pertaining to the development, maintenance and effectiveness of the core administrative management and student systems at the U of T. Included within these responsibilities are all central SAP systems, such as Financial Services, Human Resources, Research Administration and Procurement; the central U of T Student System (ROSI); approximately 40 related vendor and specialized web applications, as well as central Business Intelligence and Document Management applications.

Your opportunity:

Supporting managed workstations and Microsoft Office 365 services, the Digital Workplace team provides the University of Toronto community with efficient support of their standard technology requirements, including machine installation, configuration,disposal, data storage, business continuity, software licensing and updates, virus and ransomware prevention and cleanup, mobile device management, AV support and business solution implementation.

Your responsibilities will include:

Responding to end-user service requests
Listening actively to clients with concerns
Applying established standards when deploying software and hardware
Responding to service requests in a timely fashion
Following-up with end-users on outstanding technical issues
Providing orientation to others on work procedures and practices

Essential Qualifications:

College Diploma (2 years) or acceptable combination of equivalent experience.
Minimum two years front-line customer support for hardware and software; mobile devices, audio-visual equipment.
Working knowledge of Windows 10 & 11, OS X, OS X Server, iOS, Android, Windows Mobile, Microsoft Office (Word Excel, PowerPoint, Access, Outlook, Project, Visio) and Apple computers.
Making minor equipment repairs involving a high level of muscular coordination and/or manual dexterity where precision is essential.
Excellent communication skills and customer service.
The ability to work in a fast-paced environment where time sensitive matters must be resolved immediately.
Proven troubleshooting support skills using technical - Internet search, knowledge base and forums based - resources for hardware, software and applications issue resolution.

To be successful in this role you will be:

Approachable
Communicator
Diplomatic
Efficient
Problem solver
Resourceful
Team player

NOTE: This is a 6-month term position.

Closing Date: 11/13/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 06 -- $59,000 with an annual step progression to a maximum of $75,450. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Divisional HR Office Email: hruniversityoperations@utoronto.ca

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

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More about this job

Responsibilities

The role involves providing technical support for managed workstations, Microsoft Office 365 services, and various hardware and software applications. Responsibilities include responding to end-user service requests, performing equipment repairs, and ensuring the effective maintenance of administrative and student systems.

Requirements

Candidates must possess a college diploma and at least two years of front-line customer support experience with hardware and software. Proficiency in Windows, macOS, mobile operating systems, and Microsoft Office suite is required, along with excellent communication and troubleshooting skills.

Skills

Customer support
Hardware troubleshooting
Software troubleshooting
Windows 10
Windows 11
OS X
iOS
Android
Microsoft Office
Audio-visual equipment
Mobile device management
Technical documentation
Communication skills
Problem solving
Time management

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
SAP
ROSI
Microsoft Office 365
Windows 10
Windows 11
OS X
iOS
Android
Mobile Device Management
AV Support
Hardware Repair
Software Licensing
Business Continuity
Technical Support
Customer Service
Enterprise Applications
Troubleshooting
Workstation Support
University of Toronto

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