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Added 14 mins ago
E
Customer Care Specialist
Elective
Vancouver, BC
- Full-time
We’re looking for a motivated and coachable Customer Care Specialist to support customer and merchant needs across support channels. You’ll deliver clear, accurate resolutions on day-to-day…
Added 14 mins ago
FS
Regional Sales Manager- Refuse Equipment
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- Full-time
The Regional Sales Manager drives sales growth and market share by selling the full refuse equipment product line within an assigned territory. This role manages the complete sales cycle,…
Added 14 mins ago
MN
Electrical Account Manager
Modern Niagara Building Services
Vaughan, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Electrical Project Manager connects project planning with field execution, ensuring teams have the resources, technical support, and direction needed to succeed. Their leadership…
Added 14 mins ago
PT
Technical Project Manager
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Markham, ON
- Full-time
On behalf of our client, we are looking for a Technical Project Manager to lead the end-to-end delivery of high-priority digital signage, network deployments, and technology installations.…
Added 14 mins ago
Senior Manager, Corporate Security
D2L
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The Senior Manager, Corporate Security leads the corporate security function and its day-to-day operations and owns the corporate security roadmap. This role is accountable for protecting…
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Project Engineer
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- Full-time
Compile engineering and design document(s) to support Technical Service Requests (TSR's) and other projects. Research technical data for MOC submittal
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Technical Program Manager
HP
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- Full-time
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Project Manager – Civil/Municipal Engineering
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- Full-time
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Added 28 mins ago
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- Full-time
Interview with the hiring manager (60 min): A technical conversation about your equipment and calibration experience.
Added 28 mins ago
DELIVERY MANAGER, CRM & ERP SOLUTIONS
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Toronto, ON
…that includes Microsoft Dynamics 365, NICE CXone, the Unified Service Layer, and Workday. You will bring together technical teams, vendors, product owners, and business stakeholders to…
Added 28 mins ago
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Bid Lead, Engineering and Field Services
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- Full-time
Reporting to the Bid Manager - Engineering and Field Services, the Bid Lead is responsible for preparing proposals on behalf of the Nuclear Canada Business Unit. In this capacity, the Bid…
Added 43 mins ago
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Field Service Supervisor
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- Full-time
The Field Supervisor will work within the Field Service department to assist the Service Manager with supervision duties in the field.
Added 43 mins ago
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Full Time Pharmacy Assistant
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- Full-time
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Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
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Account Representative / Account Manager / Project Manager
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- $55,000 to $80,000 CAD / year
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Account Manager - Calgary MOD
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(CAN) Pharmacy Assistant
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Added 43 mins ago
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Pharmacy Assistant
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- Full-time
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Senior Engineering Manager, Identity Platform
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Toronto, ON
- $170,000 to $220,000 CAD / year
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We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 43 mins ago
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Talent Acquisition Partner - Holman Canada
Holman
Mississauga, ON
- $60,080 to $85,610 CAD / year
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Deliver quality customer service to include regular/timely position updates and scheduled reports to hiring managers and follow-up with all candidates, including candidates not selected,…
Added 43 mins ago
Associate Director, Real Estate Banking (Toronto, ON)
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Non-financial objectives that consist of customer service, operational effectiveness and personal development.
Added 43 mins ago
Branch Manager Blairmore Centre Branch, Saskatoon SK
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After an amazing career with Scotiabank, our Branch Manager is retiring! We would love to connect if you are ready for the next step in your career!
Added 43 mins ago
UO
Assistant Housekeeping Manager
University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
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The Assistant Housekeeping Manager is primarily responsible for administration, recruitment and training on department operational procedures. This role develops, analyzes and implements…
Added 43 mins ago
Cloud Email Services Administrator (Term)
University of Toronto
Toronto, ON
Under the general direction of the Manager, Microsoft Cloud Architecture, you will be part of a dynamic, collaborative, and innovative team focused on delivering transformational technology…
Added 58 mins ago
1
Senior Product Manager (Residential)
1-800-GOT-JUNK?
Toronto, ON · Vancouver, BC
- Full-time
1-800-GOT-JUNK? is looking for a Senior Product Manager - Residential Customer to join our Product & Technology team in Vancouver (or Toronto). This role is responsible for identifying…
Added 58 mins ago
1
Senior Product Manager (Ops Portal)
1-800-GOT-JUNK?
Toronto, ON · Vancouver, BC
- Full-time
Gather and prioritize requirements, balancing customer feedback with business goals and technical constraints.

University of Toronto

Cloud Email Services Administrator (Term)

Toronto, ON, Canada

USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.

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Job details

Pay: USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Date Posted: 11/09/2026
Req ID: 50719
Faculty/Division: VP-People, Finance & Digital Services
Department: Enterprise Apps & Solutions Integration
Campus: St. George (Downtown Toronto)
Position Number: 00056900
Existing Vacancy: Yes

Description:

About us:

The Enterprise Applications and Solutions Integration (EASI) department within the Chief Information Officer’s (CIO) Division is a central department responsible for all matters pertaining to the development, maintenance and effectiveness of the core administrative management and student systems at the U of T. Included within these responsibilities are all central SAP systems, such as Financial Services, Human Resources, Research Administration and Procurement; the central U of T Student System (ROSI); approximately 40 related vendor and specialized web applications, as well as central Business Intelligence and Document Management applications.

Your opportunity:

Under the general direction of the Manager, Microsoft Cloud Architecture, you will be part of a dynamic, collaborative, and innovative team focused on delivering transformational technology solutions to the University. Through your efforts in this position, you will directly help improve email and collaboration services provided to the University’s students, faculty, librarians, and administrative staff.

As the Email Services Support Analyst, you will be responsible for the efficient operation, maintenance, and support of the University's LISTSERV service as well as core email services provided on the Microsoft 365, SendGrid, and similar platforms. You will monitor system performance and troubleshoot issues as they arise, respond to client requests and questions in a timely and professional manner, ensure operational excellence through regular maintenance and updates, and collaborate with ITS and Divisional IT teams to deliver the highest level of service.

Your responsibilities will include:

Troubleshooting complex computer system problems
Monitoring the performance and integrity of servers
Analyzing and monitoring vendor service and performance
Developing and editing standard operating procedures for IT services
Responding to service requests in a timely fashion
Creating complex and technical documentation and user support guides
Keeping well-informed on current technologies, best practices and industry standards

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum four years of recent and relevant experience administering and supporting enterprise email services.
Experience with L-Soft LISTSERV.
Experience with Microsoft Exchange Online, preferably in a federated environment.
Experience with Microsoft 365.
Experience troubleshooting email delivery across multiple heterogeneous systems.
Extensive experience with Microsoft Windows Server operating systems in an enterprise environment. Familiarity with Linux operating systems is an asset.
Experience with PowerShell, specifically for manipulating Microsoft Exchange Online mailboxes, accounts, and resources.
Familiarity email security best practices including DMARC, SPF, and DKIM..Effective written and oral communication and interpersonal skills.
Excellent time management, prioritization, and multi-tasking skills.
Excellent customer service skills.

Assets (Nonessential):

Demonstrated willingness to develop and share technological expertise
Experience working withServiceNow and/or other IT ticketing systems such as JIRA, and Azure Dev Ops
Experience with web application languages (e.g. .Net, PHP, XML, Java, Python, PERL, JavaScript), web server technologies (e.g. Apache, IIS), and database applications (e.g. Oracle, MSSQL, DB2, PostgreSQL, and MySQL)
Familiarity with the University of Toronto environment, governance, and policies
Experience working with SendGrid and other industry leading email services

To be successful in this role you will be:

Adaptable
Efficient
Motivated self-learner
Multi-tasker
Organized
Proactive
Problem solver
Resourceful

NOTE: This is a 6 month-term position.

Closing Date: 11/23/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Divisional HR Office Email: hruniversityoperations@utoronto.ca

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

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More about this job

Responsibilities

The administrator will manage and support the university's LISTSERV, Microsoft 365, and SendGrid email services. They are responsible for troubleshooting system issues, monitoring performance, and maintaining operational excellence through regular updates.

Requirements

Candidates must have a bachelor's degree or equivalent experience and at least four years of recent experience in enterprise email administration. Proficiency in Microsoft 365, Exchange Online, and LISTSERV is required, along with strong troubleshooting and communication skills.

Skills

Microsoft 365
Microsoft Exchange Online
LISTSERV
PowerShell
Email security
DMARC
SPF
DKIM
Windows Server
Troubleshooting
Technical documentation
System performance monitoring
Customer service
Time management
Communication skills
SendGrid

Visa sponsorship

Not detected in the job text

Keywords

Cloud Email Services
Microsoft 365
Microsoft Exchange Online
LISTSERV
SendGrid
PowerShell
Windows Server
Linux
DMARC
SPF
DKIM
Enterprise Applications
System Administration
IT Support
ServiceNow
JIRA
Azure Dev Ops
Information Technology
Email Security
Technical Documentation
Performance Monitoring
Standard Operating Procedures
University of Toronto
EASI
CIO Division

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