Find work in Canada.

443,523 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
…hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and…
Added 2 hours ago
LH
2600002805 - Indigenous Outreach Liaison
Lakeridge Health
Oshawa, ON
- Internship
…hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and…
Added 2 hours ago
S
Administrative Secretary, OBGYN Infrastructure - BC Women's Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Clerical/Secretarial Administrative/Administrative Resource Team
Added 4 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Montreal! At the Research Institute of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered…
Added 10 hours ago
H
Oncology Pharmacist
HealthCareersInSask.ca
Regina, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 hours ago
SH
Home Care Attendant
Southern Health-Santé Sud
Winkler, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 11 hours ago
SH
Home Care Attendant
Southern Health-Santé Sud
Winkler, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 13 hours ago
Home Care Attendant
Winnipeg Regional Health Authority
Winkler, MB
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 15 hours ago
Home Care Attendant
Winnipeg Regional Health Authority
Winkler, MB
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 16 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Montreal! At the Research Institute of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered…
Added 16 hours ago
Ready-Mix Sales Representative - GTA Region
VCNA
Toronto, ON
CBM Ready-Mix is seeking a Sales Representative, based in the GTA Region.
Added 16 hours ago
RV
Reg Mgr Strategy & Partnership
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
Serve as a key representative for Regional Digital Health in regional, provincial, and external forums.
Added 20 hours ago
PI
Communications Coordinator (Bilingual)
PIPSC IPFPC
Ottawa, ON
- $67,321 to $84,150 CAD / year
- Full-time
…are making concerted efforts to foster a workforce that is representative of our diverse membership. We strive to create a work environment that is welcoming to everyone regardless of their…
Added 21 hours ago
S
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 1 day ago
H
Assessor Coordinator Degree Senior
HealthCareersInSask.ca
Rosetown, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 1 day ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Montreal! At the Research Institute of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered…
Added 1 day ago
FH
Mental Health Clinician - Masters, Urgent Care Response Centre - Surrey
Fraser Health
Surrey, BC
- Full-time
…client and family-centered care to the Urgent Care Response Centre (UCRC). The UCRC is a community outpatient centre that supports adults in crisis with mental health and substance use…
Added 1 day ago
FH
Physiotherapist - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
Added 1 day ago
PH
Registration/Booking Clerk, GI Clinic - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
Prepare and submit expense claims by ensuring invoices are coded to correct cost centre and authorized for payment. Maintains a bring-forward system for all billings/invoices. Submit check…
Added 1 day ago
LH
2600002721 - Registered Practical Nurse
Lakeridge Health
Whitby, ON
- Internship
…hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and…
Added 1 day ago
FH
Physiotherapist - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $45.15 to $56.17 CAD / hour
- Full-time
Added 1 day ago
WS
Employment Consultant (Bilingual)
WCG Services
Kelowna, BC
- Full-time
Work proactively to maintain Centre job board
Added 1 day ago
Customer Experience Representative
University of Toronto
Toronto, ON
Reporting to the Manager, Active Healthy Living Centre, the Customer Experience Representative is responsible for working cooperatively, in a team environment to deliver a high level of…
Added 1 day ago
S
Supply Chain Commercial Lead
Shell
Calgary, AB
- Full-time
…strategies to maximize contract interlinkages, ensuring efficient resource deployment and reduced variability. Monitors supplier performance, fosters accountability, and aligns with…
Added 1 day ago
LH
2600002717 - Child and Youth Worker
Lakeridge Health
Oshawa, ON
- Internship
…hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and…

University of Toronto

Information Services Representative

Toronto, ON, Canada

USW Pay Band 04 -- $52,327 with an annual step progression to a maximum of $66,919.

Apply About employer

Applications open in a new tab.

Job details

Pay: USW Pay Band 04 -- $52,327 with an annual step progression to a maximum of $66,919.
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

Date Posted: 10/13/2026
Req ID: 50524
Faculty/Division: VP & Provost
Department: Hart House
Campus: St. George (Downtown Toronto)
Position Number: 00060176
Existing Vacancy: No

About us:

Hart House is a centre for experiential education outside the classroom at the University of Toronto. Since it opened in 1919, Hart House functions as a place where students, faculty, staff, alumni and members of the broader community connect with each other and the world. Through an array of co-curricular programming in the arts, dialogue and wellness, Hart House works with local and international partners to foster community and to create innovative learning opportunities for students. Hart House operates from a historic facility on the St. George campus, as well as a 150-acre farm in Caledon, Ontario, offering a wide range of services through a social enterprise model that generates revenue to support its student-focused programming on all three University of Toronto campuses.

The Information Services Desk is a dynamic focal point within Hart House where administrative functions related to a wide range of services and sales – e.g., registration for classes, memberships and other service offerings for Hart House, ticket sales for Hart House Theatre, reservations for the Hart House Fitness Centre – as well as providing general information about Hart House and the university, are performed. The Information Services Desk provides our diverse community an open door, welcoming them to enjoy a multitude of activities and services at Hart House.

Your opportunity:

The Information Services Representative is directly supervised by the Manager, Information & Customer Service and plays a role in supporting the Information Services team. The incumbent will work in close collaboration with the Information Services Associates and Fitness, Wellness and Recreation team to this end with a focus on the facilitation of strong customer service at service points within the building. They will also be responsible to support and provide guidance to non-appointed staff.

The incumbent will act as the first point of contact for general inquiries and will be providing routine and detailed information on programs and events. They will direct information to visitors on eligibility requirements, procedures, and policies for Hart House facilities. The incumbent will be responsible for collating and organizing materials, maintaining emergency contact lists, booking rooms, ensuring responsiveness to inquiries, and maintaining daily reports. They will also handle incoming and outgoing mail and deliveries and liaise with facilities or caretaking staff to address any building issues. This role will be responsible for following rules and procedural instructions when opening and/or closing the Information Services Desk.

Your responsibilities will include:

Acting as the first point of contact for general enquiries, providing routine information on programs, events, and eligibility requirements
Applying established standards when responding to emergencies and redirecting inquiries as appropriate
Booking rooms and arranging accommodations, ensuring efficient and appropriate use of spaces
Resolving minor complaints within the scope of the role and referring larger issues to the appropriate channels
Checking eligibility of students to access the facility and maintaining control over the distribution of access to designated University spaces
Supporting the Information Services team in providing information on programs and services to internal and external contacts
Assisting with registrations, maintaining databases, generating reports, conducting regular checks and balancing financial transactions against sales
Serving as a resource to others by providing (non-supervisory) administrative guidance

Essential Qualifications:

High School Diploma or acceptable combination of equivalent experience.
Minimum of two years of experience in customer service
Minimum of one year of experience in a high-volume, multi-service customer service environment involving cash/point-of-sale transactions, scheduling/reservations, and in person conflict resolution
Demonstrated experience with providing job-related guidance to others
Demonstrated experience de-escalating conflict with members of the public, including handling complaints, denying access/service when policy requires it, and managing frustrated or distressed patrons
Excellent personal and human relation skills
Computer skills required: Microsoft Office Suite. Keyboarding skills. Familiarity with or ability to quickly learn Fusion software to maintain membership database and online registrations is essential
Must be able to work collaboratively and professionally as part of a team while also being capable to work independently when required
An energetic individual who enjoys the challenge of work in a dynamic environment
Excellent customer service, interpersonal skills, good judgment and initiative
Strong sales orientation
Accuracy along with the ability to multi-task is essential
Demonstrated commitment to equity, diversity and inclusion in all work responsibilities and in collaborative workplace practices
Fluent in written and spoken English
Ability to work under pressure
First Aid/CPR Training is required and will be provided

Assets (Nonessential):

Experience with Fusion and/or Audience View a notable asset
Experience with POS equipment
Experience in a higher education context is preferred
Fluency in second or more languages would be an asset
Experience or knowledge in fitness, health or recreation promotion
Knowledge and experience of for the University of Toronto and/or Hart House programs and services

To be successful in this role you will be:

Accountable
Adaptable
Patient
Possess a positive attitude
Self-directed
Team player

Notes:

Hours of work: Sunday and Monday from 7:00 AM to 3:30 PM, Tuesday and Wednesday from 7:00 AM to 3:30 PM, Thursday from 7:00 AM to 3:15 PM
A cover letter is required with your application.
There is a second vacancy for this role with different hours of work. If interested, please visit the job posting for Information Services Representative (50523). To be considered for both positions, candidates must apply for each role respectively.

Closing Date: 10/21/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 04 -- $52,327 with an annual step progression to a maximum of $66,919. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Divisional HR Office Email: cahrs.hr@utoronto.ca

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

Apply About employer

More about this job

Responsibilities

Serve as the first point of contact for visitors, provide information about programs and services, manage registrations and room bookings, and resolve routine inquiries and complaints. Support daily desk operations by maintaining records and reports, handling transactions and deliveries, guiding non-appointed staff, and coordinating responses to emergencies and building issues.

Requirements

Requires a high school diploma or equivalent experience, at least two years of customer service experience, and at least one year in a high-volume, multi-service environment involving transactions, reservations, and in-person conflict resolution. Candidates must have strong communication and computer skills, sound judgment, sales orientation, and the ability to work independently and collaboratively; First Aid/CPR training is required and will be provided.

Skills

Customer Service
Conflict De-escalation
Cash and Point-of-Sale Transactions
Scheduling and Reservations
Microsoft Office
Database Maintenance
Registration Processing
Report Generation
Financial Reconciliation
Room Booking
Emergency Response
Complaint Resolution
Sales
Multitasking
Teamwork
Equity, Diversity, and Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Information Services
Customer Service
Hart House
University of Toronto
Microsoft Office Suite
Fusion Software
Audience View
Point-of-Sale Equipment
Cash Transactions
Membership Database
Online Registrations
Scheduling
Reservations
Room Booking
Financial Reconciliation
Report Generation
Emergency Response
First Aid
CPR
Conflict Resolution
Complaint Handling
Access Control
Fitness and Recreation
Equity, Diversity, and Inclusion
Mail and Deliveries

Report this job