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University of Toronto

M365 Solutions Specialist

Toronto, ON, Canada

USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.

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Job details

Pay: USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Date Posted: 10/09/2026
Req ID: 50510
Faculty/Division: Temerty Faculty of Medicine
Department: MedIT
Campus: St. George (Downtown Toronto)
Position Number: 00057577
Existing Vacancy: Yes

Description:

About us:

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your opportunity:

MedIT provides information technology support for the Temerty Faculty of Medicine. Ourmission is to partner and collaborate with clients, University, and third parties to determine value based, sustainable technology solutions that enable the Faculty to achieve its academic mission.

Working under the guidance and supervision of the M365 Lead Architect, the M365 Solutions Specialist will play a key role in optimizing workflows within Temerty Medicine using the Microsoft 365 suite. You’ll work alongside clients and M365 Solution Architects to design and implement tailored, user-friendly solutions while providing hands-on programming support. This role offers a unique opportunity to deepen your expertise in M365 products and leverage that knowledge to enhance efficiency and innovation across the Faculty.

Your responsibilities will include:

Assessing client system requirements, business processes, and user needs, and proposing effective solutions using the Microsoft 365 (M365) suite
Analyzing the performance and efficiency of current client systems (e.g., SharePoint), developing technical improvements, and ensuring system security and integrity.
Gathering requirements from clients and working closely with M365 Solution Architects to create and implement user-friendly solutions that streamline workflows and improve client processes.
Collaborating with M365 Solution Architects to develop and implement Enterprise offerings, rollout, and implementation across Temerty Medicine
Developing, testing, and modifying programming code within the M365 suite based on client needs.
Evaluating new M365 tools and updates to assess risks and/or opportunities
Addressing client service requests for M365, troubleshoot issues, update documentation, and train end-users on M365 features and best practices.

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience
Minimum four years of experience with M365 development and administration, ideally in a higher education environment
Strong understanding of Microsoft 365 suite, including SharePoint, Teams, and Office applications
Possesses knowledge of related technologies such as SQL server, MS Windows Server, Azure, Microsoft 365, and Active Directory
Proven experience with Power Platform, including PowerApps, Power Automate, and Power BI
Demonstrated development experience, with the ability to do custom development for M365 products
Experience in working in an Agile environment
Strong communications skills (both oral and written) to communicate effectively with both highly-technical and non-technical users
Strong interpersonal to effectively work with a wide range of faculty, staff, and students
Ability to work well as a team member in multi-professional environment and as an individual contributor

Assets (Nonessential):

Work experience in a university, government, or healthcare setting
Certifications such as Microsoft 365 Fundamentals, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), and Microsoft Certified Solutions Developer (MCSD), or Microsoft Certified: Information Protection Administrator

To be successful in this role you will be:

Adaptable
Communicator
Multi-tasker
Organized
Problem solver
Resourceful
Team player

Closing Date: 10/30/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Divisional HR Office Email: medhr@utoronto.ca

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

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More about this job

Responsibilities

The M365 Solutions Specialist will design, implement, and optimize user-friendly Microsoft 365 solutions to streamline workflows within the Temerty Faculty of Medicine. They will also provide technical support, troubleshoot issues, and train end-users on M365 features and best practices.

Requirements

Candidates must possess a bachelor's degree and at least four years of experience in M365 development and administration. Strong proficiency in SharePoint, Power Platform, and related Microsoft technologies is required, along with excellent communication and interpersonal skills.

Skills

Microsoft 365
SharePoint
Teams
Power Platform
PowerApps
Power Automate
Power BI
SQL Server
Azure
Active Directory
Agile
System administration
Technical documentation
User training
Workflow optimization
Programming

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
SharePoint
Teams
Office applications
SQL Server
MS Windows Server
Azure
Active Directory
Power Platform
PowerApps
Power Automate
Power BI
Agile
Information Technology
System administration
Workflow optimization
Technical support
Higher education
Microsoft 365 Fundamentals
MCSA
MCSE
MCSD
Information Protection Administrator

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