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Added 2 mins ago
HE
Line Cook
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
…Line Cook, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business…
Added 17 mins ago
TS
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- Full-time
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Document our people and culture processes including those with other areas of operations.
Added 1 hour ago
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…Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com…
Added 1 hour ago
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Added 3 hours ago
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Added 3 hours ago
Back of House - Cook
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…contract governance, and category optimization across global operations. Delivers measurable business value through savings, service improvements, supplier innovation, compliance, working…
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Added 6 hours ago
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Operations Coordinator
Aston Carter
Langley (District), BC · City of Langley, BC
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Operations Coordinator
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Job Title: Operations CoordinatorJob Description
Added 6 hours ago
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Added 6 hours ago
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Added 7 hours ago
Senior Accountant - Canada - On Site
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MS
Human Resources Manager
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Chatham-Kent, ON · Chatham, ON
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Added 7 hours ago
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University of Toronto

Service Coordinator

Toronto, ON, Canada

USW Pay Band 07 -- $62,646 with an annual step progression to a maximum of $80,116.

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Job details

Pay: USW Pay Band 07 -- $62,646 with an annual step progression to a maximum of $80,116.
Apply by: Nov 3, 2026
Experience: Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
Posting language: English
Posted: Oct 23, 2026

Original job description

Date Posted: 10/23/2026
Req ID: 50716
Faculty/Division: VP-Facilities & Real Estate
Department: S&E Student Residences
Campus: St. George (Downtown Toronto)
Position Number: 00039955
Existing Vacancy: Yes

Description:

About us:

The Student Residences team at Spaces & Experiences (S&E) oversees and operates undergraduate and graduate student housing for more than 2,200 students on the St. George campus. Our residences include ChestnutResidence, Oak House, Graduate House, and Knox Residence. We strive to offer a supportive and dynamic living-learning environment for students that fosters academic success, personal growth, and a strong sense of belonging.

Your opportunity:

Reporting to the Manager, Residence Administration, the Service Coordinator is responsible for overseeing service desk operations at their assigned student residence(s). Responsibilities include greeting residents/guests and visitors, answering questions, transferring phone calls, distributing mail/parcels, monitoring building access, issuing keys and equipment, processing payments, and other administrative duties. The Service Coordinator is also responsible for training and scheduling other service desk staff, reviewing logs and audits, ordering supplies, and responding to routine email inquiries.

Your responsibilities will include:

Acting as the first point of contact for general enquiries
Resolving minor complaints within the scope of the role and referring larger issues when appropriate
Distributing routine welcome packages to students
Providing guided tours of facilities
Drafting internaland external communications
Directing the activities of casual staff
Coordinating staff schedule to ensure proper coverage

Essential Qualifications:

Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
Minimum three (3) years of administrative work experience in a post secondary environment, with at least one year working in a student residence environment.
Intermediate computer skills with Microsoft 365 tools (e.g., Word, Excel, Outlook, Teams).
Excellent customer service and interpersonal skills.
Strong oral and written communication skills.
Excellent attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Good judgment, tact, and diplomacy.
Excellent problem-solving skills.

Assets (Nonessential):

Proficiency with StarRez software system
Experience with hotel/hospitality property management software.

To be successful in this role you will be:

Approachable
Communicator
Multi-tasker
Problem solver
Tactful
Team player

Please note:

The shift for this position during the academic year (September to April) is Monday – Friday, 9:00am - 5:00pm
The shift for this position during the summer term (May to August) is Tuesday – Saturday, 10:00am - 6:00pm

Closing Date: 11/02/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 07 -- $62,646 with an annual step progression to a maximum of $80,116. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Facilities/Ancillary Services
Divisional HR Office Email: hruniversityoperations@utoronto.ca

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

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More about this job

Responsibilities

The Service Coordinator oversees daily service desk operations, including managing building access, distributing mail, and processing payments. They are also responsible for training and scheduling casual staff while acting as the primary point of contact for student and visitor inquiries.

Requirements

Candidates must possess an Advanced College Diploma and at least three years of administrative experience, including one year in a student residence setting. Proficiency in Microsoft 365 and strong interpersonal and problem-solving skills are required.

Skills

Customer service
Administrative support
Staff scheduling
Problem-solving
Communication
Microsoft 365
Interpersonal skills
Building access monitoring
Conflict resolution
Organizational skills
Multitasking
Diplomacy
Team leadership
Facility management

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Student Residences
Administrative
Facilities
Microsoft 365
Word
Excel
Outlook
Teams
StarRez
Hospitality
Property Management
Customer Service
Scheduling
Auditing
Communication
Operations
Higher Education

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