IT & data jobs in Canada

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Added 2 days ago
A
Linux System Administrator / Toronto, ON (Onsite) - FTE
AceStack
Toronto, ON
- Full-time
Added 2 days ago
Senior Systems Analyst
F12.net
Cambridge, ON
Added 2 days ago
IS
Sr Business System Analyst – Digital Banking
Iris Software Inc.
Toronto, ON
- Contract
Collaborate with architecture, development, and integration teams to define system interactions, API requirements, data needs, and technology solutions.
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Data Analyst
Rates.ca
Toronto, ON
- Full-time
This role requires three in-office days per week
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WU
Data Analyst (Business Intelligence and POS Systems)
Western University
London, ON
- Full-time
The Data Analyst is responsible for the system administration, optimization, and continuous improvement of Hospitality Services' Point of Sale (POS), mobile ordering and Meal Plan systems,…
Added 2 days ago
XG
Senior Data Engineer
Xforia Global Talent & Technology Solutions
Halifax, NS
- Contract
Cloud & Data Stack: AWS (S3, Redshift, Lambda, EMR, Airflow, Glue)
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Data Analyst, Business Intelligence (BI)
University of Toronto
Toronto, ON
…course scheduling, administration of tests and exams, enrolment data analysis and business…
Added 2 days ago
Systems Support Representative
University of Toronto
Toronto, ON
…features and applications, and promoting best practices to ensure data accuracy and efficiency. The SSR is responsible for managing user access rights for SGS applications and databases,…
Added 2 days ago
IT Support Technician
Digital Extremes
London, ON
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R
Service Desk Analyst
Resonaite
Mississauga, ON
- Full-time
Added 2 days ago
Technology - Brokerage Engineering - Senior Data Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 days ago
SM
RQ11861 – Systems Administrator/Operations Support Specialist – Junior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
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SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 days ago
XS
Data Engineer
XChange Software Inc
Canada
- Contract
We are looking for an experienced Senior Data Engineer with strong expertise in Python, PySpark, SQL, and AWS data services to lead enterprise-level data engineering initiatives.
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SM
RQ11860 – Database Administrator – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 days ago
XG
Senior Data Engineer
Xforia Global Talent & Technology Solutions
Halifax, NS
- Contract
Position Summary: The Senior Data Engineer leads complex data engineering projects, working on designing data architectures that align with business requirements. This role focuses on…
Added 2 days ago
Data Engineer, Intermediate
Linamar Corporation
Guelph, ON
Please note: candidates must be willing and able to work in-office at least 3 days per week in Guelph, ON · Must have working knowledge with SSIS
Added 2 days ago
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Data Engineer – Marketing & Audience Analytics
HCLTech
ON · Ontario, Canada
- Full-time
🚀 We're Hiring: Data Engineer – Marketing & Audience Analytics
Added 2 days ago
IG
Senior IT Systems Administrator
Innovative Group of Companies
Barrie, ON
- Full-time
Added 2 days ago
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Data Analyst
Wiraa
Canada
- Full-time
As a Data Analyst for PCL Constructors Inc. in Edmonton, Alberta (Corporate), you will support CraftStream, an internally built application, with a focus on data, integrations, analytics,…
Added 2 days ago
NB
Senior Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
Tools such as the Data Academy, language training, the Harvard Learning Centre
Added 2 days ago
SL
Senior Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Candidates must have relevant experience in the following areas:
Added 2 days ago
3V
Data Analyst
3M Vietnam
Brockville, ON
- Full-time
Must have valid and current identification (i.e.: driver’s license, passport, birth certificate)
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Technical Support Representative
Kelly
London, ON
- $21.5 CAD / hour
- Full-time
Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks · Pay: $21.50/hour for day shifts, plus shift premiums
Added 2 days ago
K
Cybersecurity Analyst
Kezber
Brossard, QC
- Full-time

University of Toronto

Systems Support Representative

Toronto, ON, Canada

USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.

Apply on jobs.utoronto.ca About employer

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Job details

Pay: USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.
Apply by: Nov 25, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Date Posted: 11/11/2026
Req ID: 50969
Faculty/Division: School of Graduate Studies
Department: School of Graduate Studies
Campus: St. George (Downtown Toronto)
Position Number: 00058927
Existing Vacancy: Yes

Description:

About us:

The School of Graduate Studies (SGS) promotes University-wide inclusive excellence in graduate education, research and professional training to ensure high standards across the various academic divisions, as well as supporting postdoctoral fellows. SGS defines and administers University-wide regulations for graduate education. We share responsibility for graduate education with graduate units and divisions and operates through a system of collegial governance, consultation, and decanal leadership.

SGS also provides expertise and advice; reviews the design and delivery of programs; develops performance standards; supports access, equitable inclusion, fairness, and ethical conduct in graduate education; organizes services and financial assistance to graduate students; encourages a close and positive relationship between research and graduate instruction and represents the cause of graduate education at the University of Toronto and in the broader academic and general community.

Your opportunity:

Under the general direction of the Associate Director, Systems and Reporting, the Systems Support Representative (SSR) plays an important role in supporting the School of Graduate Studies (SGS) and graduate units by providing frontline technical support and training to staff and faculty using SGS-managed applications and institutional systems such as ROSI (Repository of Student Information), GradApp (Slate), Graduate Portal, and eMarks. This includes troubleshooting issues, guiding users through processes, executing assigned tasks according to an annual production calendar, configuring system features and applications, and promoting best practices to ensure data accuracy and efficiency. The SSR is responsible for managing user access rights for SGS applications and databases, processing requests for graduate record access in ROSI, and maintaining database accuracy by building queries, preparing datasets, and generating reports for operational and decision-making needs.

The role also supports administrative processes by resolving application issues and assisting with system enhancements and configurations. The incumbent will also develop and execute database testing plans, scenarios, and environments to ensure solutions meet business requirements, as well as create and maintain clear support documentation and training materials for stakeholders. The SSR contributes to data integrity, system functionality, and user confidence by delivering responsive and knowledgeable help desk services.

More information about the School of Graduate Studies is at: http://www.sgs.utoronto.ca/Pages/default.aspx

Your responsibilities will include:

Training end-users on procedures and the use of supported IT systems. Applying established standards when providing access to new users.
Troubleshooting and resolving technical issues. Configuring system features and applications.
Executing assigned tasks according to production schedules and project plans.
Running queries to gather data. Generating reports. Handling sensitive and/or confidential information.
Planning and implementing components of IT related projects. Maintaining information on digital platforms.
Performing technical processes that require great precision and attention to many details.
Serving as a resource on specific issues to a group of specialists. Creating and editing support documentation.
Analyzing service delivery and/or internal processes and recommending improvements.

Qualifications:

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum four (4) years of related experience in the areas of graduate studies admissions and registration, information technology, SQL reporting, and system configuration/design.

Experience with Technolutions Slate or similar CRM platforms.
Strong understanding of relational database systems, preferably with student information systems and University of Toronto platforms such as ROSI (Repository of Student Information), Degree Explorer, eMarks, and other records applications.
Proficiency in writing SQL queries and generating complex reports for operational and decision-making purposes.
Working knowledge of the graduate student lifecycle and related business processes. Ability to work effectively with a wide range of academic and administrative staff, as well as applicants and students.
Ability to provide accurate process guidance, training, and data advice to diverse stakeholders.
Customer-focused mindset with a proactive approach to resolving issues and improving user experience.
Proven record of being professional, flexible and creative, with the ability to work independently as well as part of a team, and with the capacity to produce results with minimal direction.
Strong problem-solving skills, attention to detail, and the ability to communicate technical information effectively to non-technical users.
Demonstrated ability to work well under pressure and make sound judgements while managing competing priorities and meeting established deadlines.

Assets (Nonessential):

Experience with data analysis and data modeling.

To be successful in this role you will be:

Adaptable
Communicator
Efficient
Multi-tasker
Organized
Problem solver

Closing Date: 11/24/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Divisional HR Office Email: cahrs.recruitment@utoronto.ca

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

Apply on jobs.utoronto.ca About employer

More about this job

Responsibilities

The Systems Support Representative provides frontline technical support, training, and system configuration for institutional applications like ROSI and Slate. They are responsible for managing user access, maintaining database accuracy, and generating reports to support operational decision-making.

Requirements

Candidates must have a bachelor's degree or equivalent experience and at least four years of experience in graduate studies administration or IT. Proficiency in SQL, relational database systems, and CRM platforms is required, along with strong problem-solving and communication skills.

Skills

Technical support
SQL reporting
System configuration
Data analysis
Database management
Training
Troubleshooting
CRM platforms
Technolutions Slate
ROSI
Report generation
Documentation
Problem solving
Communication
Data integrity
Project planning

Visa sponsorship

Not detected in the job text

Keywords

Systems Support
Graduate Studies
ROSI
Technolutions Slate
SQL
Database Management
Data Integrity
Help Desk
System Configuration
Reporting
CRM
Degree Explorer
eMarks
Information Technology
Data Modeling
User Training
Administrative Support
Higher Education
Student Information Systems
Business Processes

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IT & data jobs in Canada

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