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Added 5 mins ago
TS
Driver Coach
The Seaboard Transport Group
Dartmouth, NS
- Full-time
Strong data analysis and reporting capabilities; ability to process a high volume of data and information from several different sources
Added 5 mins ago
CG
Manager, Financial Planning and Analysis
Compass Group Canada
Mississauga, ON
- Full-time
Reporting to the Director of Finance, FP&A, the Manager, FP&A will be a key finance partner for the sector, providing leaders with clear financial insight, disciplined performance analysis…
Added 5 mins ago
SC
Business Development Manager
Sysco Canada Inc.
Vancouver, BC
- Full-time
Role: This position is responsible for the improvement of Sysco's market share position and achieving financial growth by executing long-term strategic goals, prioritizing the use of…
Added 5 mins ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA012)
Potenco
Canada
- Full-time
Collaborate with supply chain leadership to implement best practices for data accuracy, procurement efficiency, and reporting consistency.
Added 6 mins ago
GT
People & Culture Advisor
Goway Travel
Toronto, ON
- Full-time
Reporting to: Manager, People & Culture or Designate
Added 22 mins ago
PC
Cybersecurity Strategy and Transformation Senior Manager
PwC Canada
Toronto, ON
- Full-time
At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure…
Added 23 mins ago
R
Part-Time Stock Lead
Roots
Halton Hills, ON
- Part-time
We currently have an opportunity for a Stock Manager. The Stock Manager will be Reporting to the Store Manager, the Stock Manager is a vital role in maintaining the operational integrity of…
Added 23 mins ago
WS
Project Financial Controller EPMO
Workplace Safety and Insurance Board (WSIB)
Mississauga, ON
- Full-time
Reporting to the Manager, Corporate Project Finance, the Project Financial Controller is responsible for portfolio financial reporting, budgeting, forecasting, analysis, and financial…
Added 35 mins ago
PA
Deal Department Team Lead (Performance Auto Group - Head Office GTA)
Performance Auto Group
Brampton, ON
- Full-time
…Department. They are responsible for assisting the Regional Office Manager with ensuring that the Deal Administration team is accurately posting new and used vehicle deals for assigned…
Added 38 mins ago
MR
Financial Planning and Performance Manager
Magnum RFM Ice Cream, Inc. (Selecta Philippines)
Toronto, ON
- Full-time
This role brings together financial planning and analysis, performance management, customer profitability and strategic business partnering, providing unique visibility across Sales,…
Added 38 mins ago
P
Fraud Analyst, Risk and Payments
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
You will sit at the intersection of data analysis and payment security, investigating complex transaction data and refining detection logic to protect our global travel partners. Your days…
Added 51 mins ago
FF
Client Relationship Specialist
Focus Financial Partners
Montreal, QC
- Full-time
…providing personalized investment, tax, estate, transition, and financial planning solutions to affluent individuals and families. Clients seek a long-term relationship with a trusted…
Added 51 mins ago
FA
Financial Analyst, Financial Planning & Analysis (Future Opportunities)
Fengate Asset Management
Oakville, ON
- Full-time
The individual will be responsible for the end-to-end financial forecasting, planning and budgeting processes, operating plan variance analyses, investor return analysis, quarterly…
Added 54 mins ago
FA
Analyst, Real Estate Investments
Fengate Asset Management
Toronto, ON
- Full-time
Fengate Asset Management is a leading alternative investment manager focused on infrastructure, private equity, and real estate strategies. Founded in 1974 in Hamilton, Ontario, and with…
Added 54 mins ago
FA
Intern, Private Equity (Summer 2027)
Fengate Asset Management
Toronto, ON
- Full-time
Fengate Asset Management is a leading alternative investment manager focused on infrastructure, private equity, and real estate strategies. Founded in 1974 in Hamilton, Ontario, and with…
Added 54 mins ago
FA
Intern, Infrastructure Finance
Fengate Asset Management
Oakville, ON
- Full-time
support the Financial Planning & Analysis (“FP&A”) function. The intern will gain exposure to financial forecasting, valuations, planning and budgeting, variance analysis, investor return…
Added 54 mins ago
FA
Intern, Commercial/Residential Asset Management
Fengate Asset Management
Toronto, ON
- Full-time
The Intern, Commercial/Residential Asset Management will work in a highly collaborative team environment and will have responsibilities in the core areas of reporting, analysis, and…
Added 54 mins ago
S
Marketing Specialist
Seequent
Vancouver, BC · Canada Vancouver BC Office
- Full-time
Reporting to Senior Marketing Manager, Civil, this role is responsible for developing and executing segment-focused marketing strategies that support pipeline growth, solution positioning,…
Added 54 mins ago
S
Digital Marketing Specialist, Email
Seequent
Vancouver, BC · Canada Vancouver BC Office
- Full-time
This role supports campaign execution across email, paid media, and messaging platforms, while monitoring program performance, preparing reports and insights, and maintaining data accuracy…
Added 54 mins ago
Database Marketing & Automations Specialist (Go Auto Corporate - Mayfield (16830 107 Ave))
Go Auto
AB · Edmonton, Alberta
At Go Auto, we are seeking a data-driven, customer-centric Specialist, for Lifecycle Automations & Database Marketing to execute our end-to-end customer lifecycle strategies and manage our…
Added 54 mins ago
S
Business Development Manager
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
Role: This position is responsible for the improvement of Sysco’s market share position and achieving financial growth by executing long-term strategic goals, prioritizing the use of…
Added 1 hour ago
P
Recruteur(e)
PepsiCo
Laval, QC · Levis, QC · Montreal, QC · Saint-Laurent, Quebec
- Full-time
Reporting to the Frontline Recruitment Manager, this role provides full-cycle recruitment support for frontline hiring, with a primary focus on recruiting for Supply Chain roles in Quebec…
Added 1 hour ago
FH
Social Worker, MSW - Surrey Memorial Hospital - Hemodialysis
Fraser Health
Surrey, BC
- Full-time
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Operations, provides comprehensive social worker services and therapeutic…
Added 1 hour ago
Social Worker, Specialized Seniors Clinic - QPCC Victoria Heights
Fraser Health
New Westminster, BC
Reporting to the Manager, Clinical Services for administrative issues and the Chief Social Worker for clinical issues, works as a member of the interdisciplinary team to plan, organize,…
Added 1 hour ago
PA
Manager, Scheduling
Porter Airlines Inc.
Toronto, ON
- Full-time
Hands-on expertise in data analysis tools including SQL query creation, Tableau reporting, and Microsoft PowerPoint/Google Slides

University of Toronto

Technical Specialist

Toronto, ON, Canada

USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.

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Job details

Pay: USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Date Posted: 10/08/2026
Req ID: 50497
Faculty/Division: Faculty of Applied Science & Engineering
Department: APSC Admin. Units
Campus: St. George (Downtown Toronto)

Description:

About us:

The Faculty of Applied Science & Engineering is a world-renowned community of researchers and students dedicated to solving some of the world's most pressing challenges through collaborative and multidisciplinary research and experiential education. Through rigorous technical training, and unparalleled extracurricular and professional experience opportunities, we prepare the next generation of engineering leaders and change makers to unlock the future's boundless potential.

The Faculty's Information Technology team works together to support a dedicated and diverse group of academic and administrative professionals who exemplify excellence in their fields.

Your opportunity:

Reporting to the Manager, Client Services, the Technical Specialist will provide senior technical expertise responsible for IT service operations stewardship through planning, implementation, and ongoing support.

The incumbent will help cultivate and build positive relationships with staff and departments, working closely with peers, technical teams, and clients to lead and drive sustainable modernization paths for the delivery of high caliber IT solutions and secure computing, focusing on lifecycle management, maintenance, data analytics, and IT service maturity. The incumbent will oversee all aspects of service delivery, including resolving complex issues, major incidents, and provide exemplary hands-on technical support.

Your responsibilities will include:

Responding to end-user service requests
Troubleshooting complex computer system problems
Providing consultative advice on IT issues
Delegating tasks to IT support staff when appropriate
Analyzing service delivery and/or internal processes and recommending improvements
Probing for information from end-users to identify problems and establish needs
Planning and implementing components of IT related projects
Conducting needs assessments to determine end-user technical requirements

Essential Qualifications:

Bachelor's Degree in Computer Science, Computer Engineering, or related discipline, or equivalent combination of education and experience.
Minimum four years of diverse IT experience in a multi-client and multifaceted operational environment.
Minimum one year of experience coordinating the activities of and providing orientation to others on work procedures and practices, including assisting in solving complex problems, and providing day-to-day work coordination, scheduling and prioritization.
Must have diverse application experience including, but not limited to, standard Office 365 applications, e-mail applications, Microsoft operating systems, web browsers and a desire to expand existing skill sets.
Demonstrated experience with MacOS, MS Windows, and Linux/Unix operating systems; iOS ; Web/HTML skills.
Experience with installing and configuring endpoint devices with applied security measures.
Demonstrated extensive experience writing and disseminating technical or procedural specifications and client facing documentation; skilled at developing key messaging and talking points.
Demonstrated experience in analyzing complex problems and producing actionable plans and solutions.
Demonstrated experience with conveying complex technical ideasand teaching clients howto use IT systems, including presentation skills with the ability to facilitate staff training sessions, client workshops and meetings.
Demonstrated experience in creating complex technical documentation.
Demonstrated ability to lead project delivery to completion.
Ability to work with data including querying (SQL), report formatting and records creation.
Expert level knowledge of all aspects that supports the client experience, including end-user devices setup and configuration, software like Microsoft 365 and its associated application suite and enterprise management tools.
Top-tier customer service skills.
Ability to communicate effectively and accurately, both verbally and in writing, especially in conveying complex technical ideas to clients, management, and other IT staff members.
Ability to troubleshot network connectivity and performance issues.
Demonstrated ability to learn on the job, and on own initiative, to keep abreast of rapid changes in a dynamic environment.
Strong time management and organizational skills.

Assets (Nonessential):

Technical certifications related to project management, processimprovement, and business analysis (e.g., PMP, ITIL).
Experience with ServiceNow.
Experience with Microsoft Intune or KACE Endpoint Systems Management Appliances.
Familiarity with the University environment, governance, and policies.

To be successful in this role you will be:

Accountable
Achievement oriented
Communicator
Multi-tasker
Possess a positive attitude
Proactive
Self-directed
Team player

Closing Date: 10/20/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

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More about this job

Responsibilities

The Technical Specialist provides senior technical expertise for IT service operations, including planning, implementation, and ongoing support. They oversee service delivery, resolve complex technical issues, and build positive relationships with staff and departments.

Requirements

Candidates must hold a Bachelor's degree in Computer Science or a related field and possess at least four years of diverse IT experience. The role requires proficiency in multiple operating systems, endpoint security, and the ability to communicate complex technical information effectively.

Skills

IT service operations
Lifecycle management
Data analytics
Technical support
Troubleshooting
Project management
Needs assessment
MacOS
MS Windows
Linux/Unix
SQL
Microsoft 365
Endpoint configuration
Technical documentation
Customer service
Network connectivity

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Service Operations
Lifecycle Management
Data Analytics
MacOS
MS Windows
Linux
Unix
SQL
Microsoft 365
Endpoint Security
Technical Documentation
Project Management
ServiceNow
Microsoft Intune
KACE
HTML
iOS
ITIL
PMP
Customer Service
Network Connectivity
System Troubleshooting
Applied Science
Engineering

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