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Added 1 hour ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist (QA Lead) plays a critical role in ensuring the delivery of high-quality software solutions by designing, executing, and managing testing activities…
Added 1 hour ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 2 hours ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 2 hours ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 2 hours ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist (QA Lead) plays a critical role in ensuring the delivery of high-quality software solutions by designing, executing, and managing testing activities…
Added 2 hours ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist (QA Lead) plays a critical role in ensuring the delivery of high-quality software solutions by designing, executing, and managing testing activities…
Added 2 hours ago
FH
Community Health Nurse - Registered Nurse-Home Health -Chilliwack
Fraser Health Authority
Chilliwack, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 3 hours ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…protection of personal information, including Internet tools, system interfaces, information security, information architecture, and data…
Added 3 hours ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…protection of personal information, including Internet tools, system interfaces, information security, information architecture, and data…
Added 3 hours ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…protection of personal information, including Internet tools, system interfaces, information security, information architecture, and data…
Added 3 hours ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 3 hours ago
SM
RQ11732 – Training Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Training Specialist with extensive experience in adult education, technical training, audio-visual technologies, and video conferencing systems. The ideal candidate…
Added 3 hours ago
SM
RQ11732 – Training Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Training Specialist with extensive experience in adult education, technical training, audio-visual technologies, and video conferencing systems. The ideal candidate…
Added 3 hours ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 3 hours ago
SM
RQ11716 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an Intermediate Systems Testing/QA Specialist with hands-on experience in manual and automated testing, quality assurance methodologies, test strategy development, and…
Added 3 hours ago
SM
RQ11732 – Training Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Training Specialist with extensive experience in adult education, technical training, audio-visual technologies, and video conferencing systems. The ideal candidate…
Added 6 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 7 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 9 hours ago
FC
Senior Analyst, Treasury Settlement
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Act as Treasury's business owner for the new cash management system, supporting implementation activities led by the Manager, Capital Markets, - requirements definition, process design,…
Added 9 hours ago
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Accounts Receivable Specialist - US Operations
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Winnipeg, MB
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Required immediately, our Winnipeg Branch is seeking a Full-Time Accountants Receivable Specialist for our US Operations to join the team.
Added 9 hours ago
Senior Help Desk Support & System Administrator
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The Senior Help Desk Support & System Administrator is responsible for delivering advanced technical support while owning the day-to-day administration of the organization’s core server,…
Added 10 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
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…equipped with a computer and printer for the MedAccess EMR system. In addition, there is a procedure room with all instruments required for minor procedures including an autoclave. A great…
Added 10 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…to the delivery. Babies are stabilized including respiratory support and ventilation prior to collection by the Provincial Infant Transport Team. Management of short term infant medical…
Added 10 hours ago
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Internal Medicine
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…fully equipped clinics. Experienced administrative and billing support. Electronic Medical Record (EMR) system. Opportunity for rapid practice growth. Collaborative multidisciplinary…

University of Toronto

Technical Specialist

Toronto, ON, Canada

USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.

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Job details

Pay: USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145.
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Date Posted: 10/08/2026
Req ID: 50497
Faculty/Division: Faculty of Applied Science & Engineering
Department: APSC Admin. Units
Campus: St. George (Downtown Toronto)

Description:

About us:

The Faculty of Applied Science & Engineering is a world-renowned community of researchers and students dedicated to solving some of the world's most pressing challenges through collaborative and multidisciplinary research and experiential education. Through rigorous technical training, and unparalleled extracurricular and professional experience opportunities, we prepare the next generation of engineering leaders and change makers to unlock the future's boundless potential.

The Faculty's Information Technology team works together to support a dedicated and diverse group of academic and administrative professionals who exemplify excellence in their fields.

Your opportunity:

Reporting to the Manager, Client Services, the Technical Specialist will provide senior technical expertise responsible for IT service operations stewardship through planning, implementation, and ongoing support.

The incumbent will help cultivate and build positive relationships with staff and departments, working closely with peers, technical teams, and clients to lead and drive sustainable modernization paths for the delivery of high caliber IT solutions and secure computing, focusing on lifecycle management, maintenance, data analytics, and IT service maturity. The incumbent will oversee all aspects of service delivery, including resolving complex issues, major incidents, and provide exemplary hands-on technical support.

Your responsibilities will include:

Responding to end-user service requests
Troubleshooting complex computer system problems
Providing consultative advice on IT issues
Delegating tasks to IT support staff when appropriate
Analyzing service delivery and/or internal processes and recommending improvements
Probing for information from end-users to identify problems and establish needs
Planning and implementing components of IT related projects
Conducting needs assessments to determine end-user technical requirements

Essential Qualifications:

Bachelor's Degree in Computer Science, Computer Engineering, or related discipline, or equivalent combination of education and experience.
Minimum four years of diverse IT experience in a multi-client and multifaceted operational environment.
Minimum one year of experience coordinating the activities of and providing orientation to others on work procedures and practices, including assisting in solving complex problems, and providing day-to-day work coordination, scheduling and prioritization.
Must have diverse application experience including, but not limited to, standard Office 365 applications, e-mail applications, Microsoft operating systems, web browsers and a desire to expand existing skill sets.
Demonstrated experience with MacOS, MS Windows, and Linux/Unix operating systems; iOS ; Web/HTML skills.
Experience with installing and configuring endpoint devices with applied security measures.
Demonstrated extensive experience writing and disseminating technical or procedural specifications and client facing documentation; skilled at developing key messaging and talking points.
Demonstrated experience in analyzing complex problems and producing actionable plans and solutions.
Demonstrated experience with conveying complex technical ideasand teaching clients howto use IT systems, including presentation skills with the ability to facilitate staff training sessions, client workshops and meetings.
Demonstrated experience in creating complex technical documentation.
Demonstrated ability to lead project delivery to completion.
Ability to work with data including querying (SQL), report formatting and records creation.
Expert level knowledge of all aspects that supports the client experience, including end-user devices setup and configuration, software like Microsoft 365 and its associated application suite and enterprise management tools.
Top-tier customer service skills.
Ability to communicate effectively and accurately, both verbally and in writing, especially in conveying complex technical ideas to clients, management, and other IT staff members.
Ability to troubleshot network connectivity and performance issues.
Demonstrated ability to learn on the job, and on own initiative, to keep abreast of rapid changes in a dynamic environment.
Strong time management and organizational skills.

Assets (Nonessential):

Technical certifications related to project management, processimprovement, and business analysis (e.g., PMP, ITIL).
Experience with ServiceNow.
Experience with Microsoft Intune or KACE Endpoint Systems Management Appliances.
Familiarity with the University environment, governance, and policies.

To be successful in this role you will be:

Accountable
Achievement oriented
Communicator
Multi-tasker
Possess a positive attitude
Proactive
Self-directed
Team player

Closing Date: 10/20/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

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More about this job

Responsibilities

The Technical Specialist provides senior technical expertise for IT service operations, including planning, implementation, and ongoing support. They oversee service delivery, resolve complex technical issues, and build positive relationships with staff and departments.

Requirements

Candidates must hold a Bachelor's degree in Computer Science or a related field and possess at least four years of diverse IT experience. The role requires proficiency in multiple operating systems, endpoint security, and the ability to communicate complex technical information effectively.

Skills

IT service operations
Lifecycle management
Data analytics
Technical support
Troubleshooting
Project management
Needs assessment
MacOS
MS Windows
Linux/Unix
SQL
Microsoft 365
Endpoint configuration
Technical documentation
Customer service
Network connectivity

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Service Operations
Lifecycle Management
Data Analytics
MacOS
MS Windows
Linux
Unix
SQL
Microsoft 365
Endpoint Security
Technical Documentation
Project Management
ServiceNow
Microsoft Intune
KACE
HTML
iOS
ITIL
PMP
Customer Service
Network Connectivity
System Troubleshooting
Applied Science
Engineering

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