Casual - Media Services Assistant

Victoria, BC, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Reporting formally to the Team Lead, Media Services and receiving day to day guidance from the Media Services Clerk, the Media Services Assistant supports classroom technology used to aid learning and teaching on campus; event technology equipment rental delivery and pickup, event technology equipment setup and teardown; and provides support for Media services such as webcasting and videorecording services.

This position requires sufficient strength, stamina and coordination to perform related manual physical activities in order to set up, tear down, or repair equipment; a valid BC Driver’s License is required for the safe operation of motor vehicles to navigate the university and provide equipment as required in the delivery of Media services.

Skills

This role requires excellent customer service skills, classroom technology troubleshooting abilities, the ability to work independently and on a team, reliability, initiative, time management capability, and continuous on the job learning.
Strong attention to detail and ability to maintain concentration in a constantly interrupted, multi-tasking environment.
Ability to remain calm and professional while problem solving in high-stress situations, often in view of large classrooms of faculty and students.
Dedication to customer service including ability to be punctual.

University Systems’ Values are: Teamwork, Customer Satisfaction, Communication & Information Sharing, Continuous Learning, Improvement Coaching and Mentoring, Balance Home and Work, Accountability.

Specialized Knowledge/Education

At least 1 year post-secondary education and familiarity with the post-secondary academic environment.
Valid BC Class 5 Driver's License

Experience

A minimum of one year experience working in an event technology support related position for a post-secondary institution or comparable environment. Experience must include demonstrated working knowledge of common operating system based laptops, tablets and desktops; iOS and Android devices; and classroom technology used to aid learning and teaching.

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Responsibilities

Supports classroom technology used for teaching and learning, and delivers, sets up, and takes down technology equipment for events. Also assists with media services such as webcasting and videorecording.

Requirements

Requires at least one year of post-secondary education, familiarity with the post-secondary academic environment, and a valid BC Class 5 driver's license. Applicants must have at least one year of relevant event technology support experience and working knowledge of common computers, iOS and Android devices, and classroom technology.

Skills

Customer Service
Classroom Technology Troubleshooting
Event Technology Support
Equipment Setup and Teardown
Webcasting
Videorecording
Operating System-Based Devices
iOS
Android
Teamwork
Independent Work
Time Management
Attention to Detail
Problem Solving
Communication
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Classroom Technology
Event Technology
Media Services
Equipment Rental
Equipment Delivery
Equipment Setup
Equipment Teardown
Equipment Repair
Webcasting
Videorecording
Laptops
Tablets
Desktop Computers
Operating Systems
iOS
Android
Post-Secondary Education
Higher Education
BC Class 5 Driver's License
Customer Service
Technology Troubleshooting
Teamwork
Time Management
Problem Solving
Continuous Learning

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