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Added 1 min ago
SN
Assistant Manager of Resident Care (AMRC / Assistant Director of Care ADOC Registered Nurse) – Long Term Care
S&R Nursing Homes
Cambridge, ON
- Full-time
Grow in your Nursing career and support your community in this leadership role! As the Assistant Manager of Resident Care, your guidance helps shape care delivery, support your team, and…
Added 1 min ago
LC
Front End Assistant Department Manager Part Time Day
Loblaw Companies Limited
Saskatoon, SK
- Part-time
…impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care,…
Added 1 min ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Kamloops, BC
Being part of a family-owned business committed to the community;
Added 2 mins ago
QP
Community Manager
QuadReal Property Group
Vancouver, BC
- Full-time
Provide administrative support for the Assistant Community Manager including preparation of notices and other resident correspondence; and
Added 2 mins ago
R
Assistant Branch Manager - Mobile
RBC
Truro, NS
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 2 mins ago
R
Senior Investment Funds Advisor
RBC
Vancouver, BC
- Full-time
Collaborate with leadership to coach and develop the Investment Funds Advisor Assistant team and offering mentorship and support to the Investment Funds Centre Advisors.
Added 2 mins ago
NF
Assistant Store Manager - Temporary 12 Months
Nature's Fare Markets
White Rock, BC
- Contract
ASSISTANT STORE MANAGER - Temporary 12 months
Added 16 mins ago
UO
Development Coordinator, Corporate & Foundation Relations
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Reports to: One of: Advancement Officer, Associate Director, Manager, Director, Senior Director/Assistant Dean, or Executive Director of Development.
Added 31 mins ago
B
Physiotherapist
Baycrest
Toronto, ON
- Full-time
…and/or occupational goals to support return to living in the community as independently as possible. Reporting directly to the Manager and Interprofessional Practice Chief for Occupational…
Added 47 mins ago
PR
Scheduling & Labour Relations Assistant
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
…scheduling protocols, and unit needs established by the unit…
Added 47 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 47 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
SJ
Rehabilitation Assistant CP - SJHC Rehabilitative Care
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
…do, in the role of Occupational Therapist and Physiotherapist Assistant (OTA/PTA) on our Health Disciplines Resource…
Added 1 hour ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Shelburne, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
London, ON
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
WR
Executive Assistant to the Chief and Council
Whitefish River First Nation
Birch Island, ON
- Full-time
We are seeking an organized individual to fulfill the roles and responsibilities for the position of Executive Assistant to the Chief and Council. The Executive Assistant, under the…
Added 1 hour ago
WC
Program Assistant
Woolwich Community Health Centre
St. Jacobs, ON
- Part-time
Woolwich Community Health Centre (WCHC) requires a Permanent Part time (0.60 FTE or 22.50 hours per week) Program Administrative Assistant for 3 days per week.
Added 1 hour ago
UO
Banquet Houseperson - Sage Catering (Auxiliary)
University of British Columbia
Vancouver, BC
- $26.97 to $28.28 CAD / hour
- Part-time
Full Service Restaurants & Catering I Assistant Manager I UBC Food Services I Student Housing and Community Services
Added 1 hour ago
NH
ADMINISTRATIVE ASSISTANT, COMMUNITY SOCIAL SERVICES
Northern Health - BC
Fort St. John, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, Registered Nurse or designate, the Community Social Service Assistant provides support services in…
Added 1 hour ago
Assistant Manager - Continuing Care Nursing
Nova Scotia Health and IWK Health
Canso, NS · NS · Middle Musquodoboit, NS · Musquodoboit Harbour, NS · Port Hawkesbury, NS · Sheet Harbour 36, NS · Sherbrooke, NS · Guysborough Co., Nova
Reporting to the Home Care Nursing Services Manager, the Assistant Manager supports the work of the manager and the Continuing Care Nursing program. Key responsibilities include leadership,…
Added 1 hour ago
Therapeutic Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Dartmouth, NS
Reporting to the Program Manager and working under the direction of the recreation therapist and/or regulated health care professional, The Therapeutic Assistant (TA) is a member of the…
Added 1 hour ago
Physiotherapy Assistant - Neurology/Spinal Cord Injury - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
Under the direction of the Program Manager and under the supervision of the registered Physiotherapist, the Physiotherapy Assistant, as an active member of the patient care team, works with…
Added 1 hour ago
TY
Casual OSHC Assistant Educators - All Locations
The Y Canberra Region
Inverness, Subdivision A
- Full-time
As a casual OSHC/OOSH Assistant Educator with the Y Canberra Region, you’ll help create a safe, inclusive and engaging environment for primary school aged children across our 12 locations…
Added 1 hour ago
TU
Banquet Houseperson - Sage Catering (Auxiliary)
The University of British Columbia
Vancouver, BC
- $26.97 to $28.28 CAD / hour
- Part-time
Full Service Restaurants & Catering I Assistant Manager I UBC Food Services I Student Housing and Community Services
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Shelburne, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

Apply About employer

More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Assist campus and off-campus clients in person, by phone, and by email, providing professional service and following university policies and procedures.

Requirements

Requires experience equivalent to one year in a comparable setting, such as retail, services, or office administration, along with strong organizational, clerical, communication, and customer-service abilities. Candidates must be able to handle confidential information, de-escalate conflicts, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Organization
Clerical Skills
Data Entry
Attention to Detail
Communication
Interpersonal Skills
Time Management
Prioritization
Confidential Information Handling
Teamwork
Point-of-Sale Equipment
Microsoft Office
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Confidential Information
Point-of-Sale Equipment
Microsoft Office
Office Administration
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
University Policies

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