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Added 5 mins ago
SP
Office Clerk
Sturgeon Public School Division
Bon Accord, AB
- Internship
Be the welcoming face of Lilian Schick and help keep operations running smoothly. Sturgeon Public Schools is seeking a Part-Time Permanent Office Clerk 2 for Lilian Schick .
Added 5 mins ago
CV
Vice Principal
Comox Valley Schools - School District 71
Courtenay, BC
- Full-time
Demonstrated leadership in online and blended learning environments, with expertise in learning management systems, digital assessment, education technology, instructional design, and the…
Added 5 mins ago
HD
Cyber and System Security Specialist
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
Maintain and update knowledge of new developments in security and systems technology to provide advice to staff, team and management for system changes.
Added 5 mins ago
OD
Financial Analyst (School Support) - 1.0 Term Assignment
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Nepean, ON
- Internship
…working in an accounting environment with an understanding of the operations of enterprise resource planning (ERP) systems, knowledge of financial/payroll transaction business processes,…
Added 20 mins ago
CO-OP STUDENT - PHARMACY BENEFIT MANAGEMENT (PBM) (HYBRID)
Green Shield Canada
Toronto, ON · Windsor, ON
We are seeking a motivated and detail-oriented Co-op Student to join our Pharmacy Benefit Management (PBM) team. This role offers valuable hands-on experience in the healthcare and benefits…
Added 20 mins ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
The Lead Project Manager, Project Management is responsible and accountable for the successful delivery of assigned projects within budget, on schedule, and in accordance with the approved…
Added 20 mins ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
The Lead Project Manager, Project Management is responsible and accountable for the successful delivery of assigned projects within budget, on schedule, and in accordance with the approved…
Added 35 mins ago
B
Senior Security Specialist
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
…capabilities, provides expertise in threat and vulnerability management, and helps protect BDO's systems, data, and digital…
Added 35 mins ago
B
Senior Security Specialist
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…capabilities, provides expertise in threat and vulnerability management, and helps protect BDO's systems, data, and digital…
Added 35 mins ago
B
Senior Manager, SecOps
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
The Senior Manager, SecOps is responsible for leading BDO's security operations function, including cybersecurity monitoring, threat detection, incident response, and operational security…
Added 35 mins ago
B
Senior Manager, SecOps
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
The Senior Manager, SecOps is responsible for leading BDO's security operations function, including cybersecurity monitoring, threat detection, incident response, and operational security…
Added 50 mins ago
NT
Distribution Engineering Co-op Student - 4 Month Casual
NORTHWEST TERRITORIES POWER CORPORATION
Hay River, NT
- Other
The role combines hands-on engineering support, asset management, GIS data maintenance, estimating, standards development, and project coordination. Working in a collaborative team…
Added 1 hour ago
UO
Administrative Assistant, HR Students & Facilities
University of British Columbia
Vancouver, BC · UBCV | Liu Institute for Global Issues (LIU)
- $4,719 to $4,960 CAD / month
- Full-time
…global public policy program. The School also provides program management, student advising, and administrative support for faculty research, special projects and initiatives, and hosts…
Added 1 hour ago
EC
Administrative Assistant, Office of the AVP Research + Dean of Graduate Studies
Emily Carr University of Art and Design
Vancouver, BC
- Temporary
…videoconferencing, shared document environments, email and calendar management, and the ability to learn University administrative systems and…
Added 1 hour ago
T
Hydro Technologist (Temporary 6-Month)
TransAlta
Cochrane, AB
- Temporary
…full-time basis. This opportunity is well suited to a current student, recent graduate, or experienced candidate looking to gain or apply hands-on experience in hydro operations, field…
Added 1 hour ago
Associate Head, Kinesiology - UGH - FT Admin
Humber College
Toronto, ON
…development and implementation of program-based academic initiatives, student success initiatives and program related events. The AH also participates in university wide initiatives/events.…
Added 1 hour ago
SI
SAP iXp Intern - Agile Developer, Business Data Cloud
SAP IT Business Systeme
Vancouver, BC
- $18 to $36 CAD / hour
- Internship
Familiarity with cloud computing concepts and how distributed systems work
Added 2 hours ago
UO
Platform Engineering Manager
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
…integrations migration and deployment, testing and QA, tenant management, system scalability and performance, and all other systems required to support successful integration…
Added 2 hours ago
UO
Applications Technical Lead
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $11,397 to $17,081.58 CAD / month
- Full-time
…integrations migration and deployment, testing and QA, tenant management, system scalability and performance, and all other systems required to support successful integration…
Added 3 hours ago
TG
Process Analyst Student Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product…
Added 3 hours ago
UO
Banquet Houseperson - Sage Catering (Auxiliary)
University of British Columbia
Vancouver, BC
- $26.97 to $28.28 CAD / hour
- Part-time
Full Service Restaurants & Catering I Assistant Manager I UBC Food Services I Student Housing and Community Services
Added 3 hours ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Cisco Webex platform suite, as well as workforce and quality management through Calabrio ONE and enterprise mass notification through Singlewire InformaCast. In addition, the position…
Added 3 hours ago
AV
Operations and Finance Manager
Airtime Volleyball
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Other
…fourth operational year, we are introducing a new role in our management structure: Operations and Finance…
Added 3 hours ago
MD
IT Quality Analyst/Tester/SEBT Specialist - ITS3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Treatment (DCT). The MNIT HSDS team combines development and IT operations with a DevOps approach to ensure the reliable and efficient delivery of critical technology systems that serve…
Added 4 hours ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…report on data used across the organization to support business operations, strategic planning, and decision-making. This role works closely with staff, management, and business partners to…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Assist campus and off-campus clients in person, by phone, and by email, providing professional service and following university policies and procedures.

Requirements

Requires experience equivalent to one year in a comparable setting, such as retail, services, or office administration, along with strong organizational, clerical, communication, and customer-service abilities. Candidates must be able to handle confidential information, de-escalate conflicts, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Organization
Clerical Skills
Data Entry
Attention to Detail
Communication
Interpersonal Skills
Time Management
Prioritization
Confidential Information Handling
Teamwork
Point-of-Sale Equipment
Microsoft Office
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Confidential Information
Point-of-Sale Equipment
Microsoft Office
Office Administration
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
University Policies

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