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Added 4 mins ago
Shipping Assistant
EarthFresh
Burlington, ON
Since 1963, EarthFresh has been an international leader in the produce industry, with operations in both the U.S.A. and Canada. We proudly specialize in providing the Foodservice and Retail…
Added 4 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 4 mins ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
The Advanced Analytics team at Sobeys is on the frontlines of retail innovation. We are a multidisciplinary group of data scientists, engineers, product managers, and analysts who design,…
Added 4 mins ago
Grocery - Manager Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 4 mins ago
Corporate Store Key Holder
Bulk Barn
AB · EDMONTON, AB
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 4 mins ago
LN
Business Development Manager
Lambert Nemec Group
Winnipeg, MB
- Full-time
…and logistics organization to recruit a Business Development Manager for its Winnipeg market. This is an opportunity for a driven sales professional to build new customer relationships,…
Added 19 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Dieppe, NB
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 19 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
Woodstock, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 19 mins ago
W
(CAN) Caissier
Walmart
St.-Romuald, QC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 19 mins ago
LC
Fresh Food Department Manager - In Training
Loblaw Companies Limited
Langford, BC
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 19 mins ago
LC
Produce Department Manager
Loblaw Companies Limited
Prince Albert, SK
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 19 mins ago
JI
Dept Manager Freight Flow
J.D. Irving, Limited
Atholville, NB
- Full-time
Overnight Freight Flow Department Manager If you are a leader who thrives on coaching others, optimizing processes, and supporting a culture of safety and accountability, we invite you to…
Added 19 mins ago
PC
Front Desk Supervisor, Elk + Avenue Hotel
Pursuit Collection
Banff, AB · CAN - Elk & Avenue Hotel
- Full-time
…location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all…
Added 19 mins ago
PC
Night Auditor, Mount Royal Hotel
Pursuit Collection
Banff, AB · CAN - Mount Royal Hotel
- Full-time
…location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all…
Added 19 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Guelph, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 35 mins ago
T
Personal Banking Associate Trainee - Future Opportunities
TD
Milton, ON · Oakville, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 35 mins ago
C
PT Food Clerk (Stonebridge Food #431) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
Reporting to the Food Store Manager, responsibilities for this position include the following:
Added 35 mins ago
C
FT TMLP Grocery Supervisor (Stonebridge Food #430) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Full-time
Reporting to the Food Store Manager, responsibilities for this position include the following:
Added 35 mins ago
S
Retail Store Manager - Full Time - Sherway Gardens, ON
Swarovski
Toronto, ON
- Full-time
Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development…
Added 35 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Wolseley Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 35 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 35 mins ago
C
Director, Business Banking - Bilingual
CIBC
Montreal, QC
- Full-time
…partners in Risk Management and Compliance, CIBC Credit Group and Retail Operations to resolve credit and risk issues. Connect with key local partners in banking centres including Imperial…
Added 35 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 35 mins ago
BC
Manager, Research & Development (R&D) Breads and Buns
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…its supply chain network while serving major grocery chains, retail outlets and foodservice operations across…
Added 35 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- $20.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

Apply About employer

More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Assist campus and off-campus clients in person, by phone, and by email, providing professional service and following university policies and procedures.

Requirements

Requires experience equivalent to one year in a comparable setting, such as retail, services, or office administration, along with strong organizational, clerical, communication, and customer-service abilities. Candidates must be able to handle confidential information, de-escalate conflicts, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Organization
Clerical Skills
Data Entry
Attention to Detail
Communication
Interpersonal Skills
Time Management
Prioritization
Confidential Information Handling
Teamwork
Point-of-Sale Equipment
Microsoft Office
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Confidential Information
Point-of-Sale Equipment
Microsoft Office
Office Administration
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
University Policies

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