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Added 11 mins ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position…
Added 11 mins ago
DI
Life Insurance Specialist
Desjardins Insurance
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
A passion for helping clients achieve financial security
Added 11 mins ago
FC
Torboy Transfer Station - Republic - TRANSFER STATION/RECYCLING OPERATOR
Ferry County Community Svc
Montreal, QC · Urban agglomeration of Montreal, QC
- Internship
Assist the public both in person and by telephone.
Added 11 mins ago
MC
Experienced LRD HDD Hands
Marksman Crossings
Red Deer, AB
- Full-time
Added 1 hour ago
SD
Education Assistant/Lunch Period Monitor/School Meals - Replacement Step #2
School District 60
Fort St. John, BC
- Full-time
Provides person/health care and physical safety assistance to students.
Added 1 hour ago
SC
General Building Maintenance Associate
Sodexo Canada Ltd
Saskatoon, SK
- $20 to $22 CAD / hour
- Part-time
Get hands-on** with light maintenance work - think plumbing, carpentry, painting, and plastering. You'll be the go-to person making things work!
Added 2 hours ago
NB
Retail Sales Associate (Seasonal)
New Balance
Toronto, ON
- Part-time
Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
Added 3 hours ago
TD
Arborist Climber
The Davey Tree Expert Company
Nisku, AB
- Full-time
Added 3 hours ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Nisku, AB
- Full-time
As a Grounds Person you will be working to support the operations above; you will play an important part in both site set up and assistance to both climbers and trimmers. You will play a…
Added 3 hours ago
TD
Arborist Crew Leader
The Davey Tree Expert Company
Nisku, AB
- Full-time
Added 3 hours ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Calgary, AB
- Full-time
As a Grounds Person you will be working to support the operations above; you will play an important part in both site set up and assistance to both climbers and trimmers. You will play a…
Added 3 hours ago
TD
Arborist Crew Leader
The Davey Tree Expert Company
Calgary, AB
- Full-time
Added 3 hours ago
SG
Volunteer Board Director
South Georgian Bay Community Health Centre
Wasaga Beach, ON
- Volunteer
Understanding the social determinants of health (e.g., income, housing, food security) and how these factors affect the health of individuals.
Added 3 hours ago
TD
Arborist Climber
The Davey Tree Expert Company
Vancouver, BC
- Full-time
Added 4 hours ago
MC
Baker (Fly In- Fly Out)
Matrix Camps, Logistics and Aviation
AB · Edmonton, AB
- Internship
…success of this role. The Baker is a team oriented, motivated person with attention to detail. You will play a key role at one of our remote exploration camps for…
Added 4 hours ago
M
Critical Environment Field Service Engineer - Data Centers
Microsoft
Toronto, ON
- Full-time
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and…
Added 5 hours ago
H
Staff Software Engineer, Frontend
Harvey
Toronto, ON
- Full-time
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Added 5 hours ago
H
Staff Software Engineer, Backend
Harvey
Toronto, ON
- Full-time
This role is based in Toronto, Canada. We use an in-person work model and offer relocation assistance to new employees.
Added 5 hours ago
H
Staff Software Engineer, Full Stack
Harvey
Toronto, ON
- Full-time
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Added 5 hours ago
H
Engineering Manager, Enterprise
Harvey
Toronto, ON
- Full-time
This role is based in Toronto, Canada. We use a hybrid, 3+ days-per week in-person work model and offer relocation assistance to new employees.
Added 7 hours ago
AS
Casual Youth Care Worker
Abbotsford School District
Abbotsford, BC
- Temporary
…development, personal and family guidance, and acting as a resource person for teachers and other school-based staff. Individual and group sessions may be required both during and outside…
Added 8 hours ago
AA
Spécialiste en ingénierie de la sécurité des commandes de vol/Flight Controls Safety Engineering Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 8 hours ago
AA
Spécialiste de la Sécurité au niveau avion / Aircraft Safety Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 8 hours ago
D
Senior Advisor, Operational risks
Desjardins
Levis, QC · Montreal, QC
- Full-time
…with compliance, internal controls, crisis management and the security of personal information and property. You lead development projects and strategic initiatives that are complex and…
Added 8 hours ago
CM
Directeur(trice), médecine sportive / Director of Sports Medecine
CF Montréal
Montreal, QC
- Full-time
The person in this role is responsible for planning, directing, and overseeing the Club’s sports medicine and therapy needs. This individual oversees the entire Sports Medicine Department,…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Assist campus and off-campus clients in person, by phone, and by email, providing professional service and following university policies and procedures.

Requirements

Requires experience equivalent to one year in a comparable setting, such as retail, services, or office administration, along with strong organizational, clerical, communication, and customer-service abilities. Candidates must be able to handle confidential information, de-escalate conflicts, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Organization
Clerical Skills
Data Entry
Attention to Detail
Communication
Interpersonal Skills
Time Management
Prioritization
Confidential Information Handling
Teamwork
Point-of-Sale Equipment
Microsoft Office
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Confidential Information
Point-of-Sale Equipment
Microsoft Office
Office Administration
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
University Policies

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