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Added 18 mins ago
WC
Crew Manager
White Castle
Delta, BC
- Internship
Must be a good person, a team player, and treat others with care and respect
Added 18 mins ago
BF
Health Safety Environment Coordinator
BAUER Foundations Canada Inc.
Richmond, BC
- $35 to $45 CAD / hour
- Contract
Added 18 mins ago
MA
Experienced Stone Installer
Marble Arts
Burnaby, BC
- Full-time
Added 18 mins ago
MA
Experienced Water Polisher
Marble Arts
Burnaby, BC
- Full-time
Added 18 mins ago
T
Senior New Business Account Executive
Tailscale
Toronto, ON
- Full-time
2+ years of prospecting or closing experience in a door-to-door or in-person sales role
Added 18 mins ago
CL
Client Service Associate, Insurance and Investments
Canada Life
Winnipeg, MB
- Full-time
…the first voice people hear when they call in, and the first person they see when they…
Added 32 mins ago
SC
barista - Store# 59994, NOTRE-DAME AND CELINE DION
Starbucks Coffee Company
Charlemagne, QC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 32 mins ago
SC
barista - Store# 55243, SERGE-PEPIN & YVON L'HEUREUX
Starbucks Coffee Company
Beloeil, QC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 47 mins ago
CO
Director, AI, Data and Analytics
City of North Vancouver
North Vancouver, BC
- Full-time
…of our community and values the unique contributions of each person. Guided by our core values and Council’s vision for an open and inclusive city, we work to create respectful, safe, and…
Added 1 hour ago
Ottawa West - DZ Driver/Picker (Residential Waste Collection)
Human Resources
Ottawa, ON
Lift and load garbage bags or cans weighing up to 50 lbs. from the ground into the hopper of a 2-person truck or into a side loader of a 1-person truck.
Added 1 hour ago
Pembroke - DZ Driver/Picker (Residential Waste Collection)
Human Resources
Pembroke, ON
Lift and load garbage bags or cans weighing up to 50 lbs. from the ground into the hopper of a 2-person truck or into a side loader of a 1-person truck.
Added 1 hour ago
Ottawa West - 310T Truck & Coach Technician
Human Resources
Ottawa, ON
We are committed to providing person with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.
Added 1 hour ago
Ottawa East - 310T Truck & Coach Apprentice
Human Resources
Ottawa, ON
We are committed to providing person with disabilities with equal opportunities and standards of goods and services and are fully compliant with applicable provincial Disabilities Acts.
Added 1 hour ago
SC
barista - Store# 16278, THICKSON AND NICHOL
Starbucks Coffee Company
Whitby, ON
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 1 hour ago
SC
barista - Store# 47082, 495 CH VANIER
Starbucks Coffee Company
Gatineau, QC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 2 hours ago
Retail Experience Lead
Fire & Flower Inc.
Burlington, ON
Familiarity with security alarm systems – enabling and disabling.
Added 2 hours ago
SC
barista - Store# 04201, RUTLAND CROSSING
Starbucks Coffee Company
Kelowna, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 2 hours ago
SC
barista - Store# 04972, HWY 97 & RIVERSIDE DR
Starbucks Coffee Company
Penticton, BC
- Full-time
Consider yourself a “people person,” and enjoy meeting others.
Added 2 hours ago
Customer Service Agent
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Verify, record, and maintain electronic records of all incoming and outgoing calls, emails, in-person, and online requests in a variety of software applications.
Added 2 hours ago
BH
Registered Nurse – Inpatient Mental Health #569-26
Brightshores Health System
Owen Sound, ON
- Full-time
Ability to provide a brief solution-focused therapy modality as well as support, advocacy and education services to patients and as needed to their support person(s)
Added 2 hours ago
SS
Client Service and Operations Specialist - Security Services
Securiguard Services Ltd.
Ottawa, ON
- Full-time
At Securiguard, we create a sense of security and trust. Our security and safety solutions are complemented by exceptional customer service. We are dedicated to supporting our employees,…
Added 2 hours ago
JT
Construction Labourer
JL Talent Solutions
Trent Hills, ON
- Full-time
The right person will be ready to help wherever needed, follow instructions, and take pride in doing the small things well. For candidates with the right interests and abilities, there may…
Added 3 hours ago
OA
PRODUCTION OPERATOR-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.
Added 3 hours ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Building security and alarm monitoring providers.
Added 3 hours ago
SS
Operations Coordinator - Security services
Securiguard Services Ltd.
Barrie, ON
- Full-time
Provide exceptional customer service to all clients, security professionals, prospective clients, and Securiguard representatives (via phone, email, and in-person)

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Assist campus and off-campus clients in person, by phone, and by email, providing professional service and following university policies and procedures.

Requirements

Requires experience equivalent to one year in a comparable setting, such as retail, services, or office administration, along with strong organizational, clerical, communication, and customer-service abilities. Candidates must be able to handle confidential information, de-escalate conflicts, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Organization
Clerical Skills
Data Entry
Attention to Detail
Communication
Interpersonal Skills
Time Management
Prioritization
Confidential Information Handling
Teamwork
Point-of-Sale Equipment
Microsoft Office
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Confidential Information
Point-of-Sale Equipment
Microsoft Office
Office Administration
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
University Policies

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