Jobs in Canada

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Added 3 mins ago
RD
Team Operations Lead
RBC Dominion Securities
Vernon, BC
- Full-time
By providing exceptional support to a high performing Private Investment Management team, you will help manage business and operations within the team. You will play a key role in executing…
Added 3 mins ago
C
Manager, Activations and Programming
CBRE
Calgary, AB
- Full-time
Serve as primary liaison between client inquiries, event-related challenges, and operational issues while maintaining a high standard of service and customer satisfaction.
Added 3 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Dauphin, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 3 mins ago
SH
Supervisor (In-House Program)
Shared Health-Soins Communs
Ste. Rose du Lac, MB
- Full-time
Reporting to the Manager, the Supervisor is responsible for the ongoing administrative and, as required, clinical supervision of the in-house program. The Supervisor will participate in,…
Added 3 mins ago
RC
Marketing Assistant
Retirement Concepts
Courtenay, BC
- $52,900 to $54,300 CAD / year
- Full-time
Reporting to the Marketing Manager and/or designate, the Marketing Assistant will conduct all duties in a manner which promotes a high standard of customer service and professionalism at…
Added 3 mins ago
SH
Social Worker - Family Therapist - MSW
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Social Worker/Family…
Added 3 mins ago
BM
Integrator / General Manager
BBX Moving
Richmond, BC
- Full-time
…Integrator to run the company while he goes and finds the next big client and the next…
Added 3 mins ago
Administrative Assistant - Chair and Faculty - Biomedical Sciences
University of Guelph
Guelph, ON
Reporting jointly to the Operations Manager, Biomedical Sciences and the Department Chair, the Administrative Assistant to the Chair and Faculty (AACF) works directly within the academic…
Added 3 mins ago
Hospital Based Case Coordinator (N3) - Home Care Hospital Based Concordia
Winnipeg Regional Health Authority
Winnipeg, MB
…in a community setting. Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Hospital Based…
Added 3 mins ago
Nursing Resource Coordinator (N4)
Winnipeg Regional Health Authority
Winnipeg, MB
As a member of a Home Care Team, reporting to the Manager Health Services, the incumbent functions as part of the multidisciplinary team to ensure the delivery of a consistent standard of…
Added 3 mins ago
CMTY - Nurse 4
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direct supervision of the Team Manager, the MOP Coordinator manages and coordinates day to day operations of the Manitoba Ostomy Program to ensure provision of quality nursing…
Added 3 mins ago
Supervisor (In-House Program)
Winnipeg Regional Health Authority
Ste. Rose du Lac, MB
Reporting to the Manager, the Supervisor is responsible for the ongoing administrative and, as required, clinical supervision of the in-house program. The Supervisor will participate in,…
Added 3 mins ago
Licensed Practical Nurse (LPN) - Home Care Nursing Services St Vital
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Licensed Practical Nurse (LPN) is…
Added 3 mins ago
Social Worker - Family Therapist - MSW
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Social Worker/Family…
Added 18 mins ago
RB
Manager, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will…
Added 33 mins ago
LI
Account Manager - Commercial Lines
Lawrie Insurance Group
Hamilton, ON
- Full-time
We are currently seeking an Account Manager in our Commercial Lines Business Unit. In this role you will help our company succeed and grow by providing exceptional day-to-day service to…
Added 33 mins ago
K
Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Senior Manager to advise business and technology leaders on complex transformation priorities. The successful…
Added 33 mins ago
K
Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Manager to help organizations align technology investments with business priorities. The successful candidate will…
Added 48 mins ago
T
Customer Experience Associate - Verdun (Part-time, 22.5h/week)
TD
Montreal, QC
- Part-time
…avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et les solutions aux…
Added 1 hour ago
AG
Territory Manager
Acosta Group
AB · Alberta, Canada
- Full-time
Premium is seeking a Territory Manager to join our team in support of leading brands in the home appliance industry. This role focuses on driving sales, increasing brand recommendation…
Added 1 hour ago
AG
Territory Manager
Acosta Group
SK · Saskatchewan, Canada
- Full-time
Premium is seeking a Territory Manager to join our team in support of leading brands in the home appliance industry. This role focuses on driving sales, increasing brand recommendation…
Added 1 hour ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 1 hour ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 1 hour ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 1 hour ago
K
Customer Service/Order Manager
Kelly
Markham, ON
- $26 USD / hour
- Full-time
Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Respond to campus and community inquiries in person, by phone, and by email, providing accurate, professional service and referring complex situations to appropriate staff.

Requirements

Requires at least one year of experience in a comparable retail, service, or office administration environment, along with strong organizational, communication, and clerical skills. Candidates must be able to handle sensitive information, de-escalate conflicts, use office and point-of-sale equipment, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Organization
Clerical Skills
Data Entry
Attention to Detail
Communication
Interpersonal Skills
Time Management
Prioritization
Confidential Information Handling
Microsoft Office
Point-of-Sale Equipment
Teamwork
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Office Administration
Point-of-Sale Equipment
Microsoft Office
Confidential Information
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
Truth And Reconciliation

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