Jobs in Canada

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Added 1 hour ago
TO
Advisor 3, Media Relations
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, Communications Strategy and Media Relations, the Media Relations Officer will be responsible for providing communications services in support of TOH¿s mission,…
Added 1 hour ago
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Recreation center Security Guard
GardaWorld
Winnipeg, MB
- Full-time
As a Recreation centre Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping…
Added 2 hours ago
AH
Protective Services Officer II
Alberta Health Services
Slave Lake, AB
- Full-time
…and family centered care approach with emphasis on customer service. Protective Services, as the law enforcement and disaster response unit within the facility, will utilize and enforce…
Added 2 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 hours ago
TS
Direct Support Worker – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 hours ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…stakeholders and serves as a key liaison with the Chief Operating Officer’s Office, Clinical Operations teams across the Corridor, and other Health Service Organizations. The PM supports…
Added 3 hours ago
RB
Investigations Officer
Royal Bank of Canada
Halifax, NS
- Full-time
As the Investigations Officer you are responsible for the end-to-end investigation and resolution of client and internal general ledger adjustments processed as a result of image capture…
Added 5 hours ago
RB
Operations Representative - Currency Processing
Royal Bank of Canada
Halifax, NS
- Full-time
…Processing and Operations within the Center. Including operational support for various day to day activities where the main focus is accuracy, efficiency and to ensure Service Level…
Added 6 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 hours ago
TS
Direct Support Worker – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 6 hours ago
AA
Gestion performance financiere & optimisation programme / Financial performance & program improvement
Airbus Aircraft
Mirabel, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 6 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Provide financial and analytical support for business cases, funding submissions, service reviews, and strategic initiatives.
Added 6 hours ago
UO
Administrative Manager, Finance and Operations
University of Waterloo
Waterloo, ON · Psychology, Anthropology, Soci
- Full-time
…administrative functions of the School and finance-related support with particular focus in the areas of operating, trust and endowment. Working closely with the Administrative Officer and…
Added 6 hours ago
UO
Manager, Information Security Operations
University of Waterloo
Waterloo, ON
- Full-time
…operation of the Information Security Operations Centre (SOC) to support the information security objectives of the University. The incumbent provides leadership for information security…
Added 6 hours ago
UO
Administrative Officer
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
The Administrative Officer reports directly to the Executive Director and is responsible for supporting the day-to-day administrative oversight of the Office of the President (OTP). The…
Added 7 hours ago
IR
Qualified Persons Security Officer
Interlake-Eastern Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
- Full-time
The Qualified Persons Security Officer (QPSO) is a hospital employee and licensed security guard specifically trained to support a safe and secure healthcare environment, particularly…
Added 7 hours ago
Qualified Persons Security Officer
Winnipeg Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
The Qualified Persons Security Officer (QPSO) is a hospital employee and licensed security guard specifically trained to support a safe and secure healthcare environment, particularly…
Added 7 hours ago
Division Chief, Inspection & Enforcement
City of Toronto
Toronto, ON
Toronto Fire Services is the largest and most complex fire service in Canada. The Community Risk Reduction section is comprised of three Division Chiefs responsible for the Inspections and…
Added 7 hours ago
BF
Deckhand
BC Ferries
Nanaimo, BC
- Full-time
At BC Ferries, our people are at the heart of delivering safe and reliable service along 1,600 km of coastline. Every day, we connect communities and move tens of thousands of passengers…
Added 7 hours ago
Code Compliance Supervisor
The City of Fort Worth
Abbotsford, British Columbia
…community members; responds to internal and external customer service requests; provides support for local, state and federal enforcement agencies; and works closely with other departments…
Added 8 hours ago
CA
Graduate Assistant - Student Solutions Hub
Career and Professional Development Center
St. Mary's, NL · St Marys, NL
- Internship
Support student officers and the faculty advisor with formation of the proposed registered student organization (RSO), meeting logistics, peer-learning clinics, and officer transitions.
Added 8 hours ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 8 hours ago
TS
Store Associate
The Salvation Army in Canada
Peterborough, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Respond to campus and community inquiries in person, by phone, and by email, providing accurate, professional service and referring complex situations to appropriate staff.

Requirements

Requires at least one year of experience in a comparable retail, service, or office administration environment, along with strong organizational, communication, and clerical skills. Candidates must be able to handle sensitive information, de-escalate conflicts, use office and point-of-sale equipment, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Organization
Clerical Skills
Data Entry
Attention to Detail
Communication
Interpersonal Skills
Time Management
Prioritization
Confidential Information Handling
Microsoft Office
Point-of-Sale Equipment
Teamwork
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Office Administration
Point-of-Sale Equipment
Microsoft Office
Confidential Information
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
Truth And Reconciliation

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