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Added 12 mins ago
A
Assistant Manager, Patrol Services – Winter- Full Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
We are seeking an Assistant Manager, Patrol Services to support the safe and efficient operation of our Patrol Services team. This leadership role combines on-hill operational…
Added 28 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Mistissini, QC
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 28 mins ago
District Sales Manager-Central
Hyundai Motor Company
Markham, ON
Support Assistant Zone Manager, Sales with dealership succession planning
Added 28 mins ago
LC
Assistant Bookkeeper Full Time Day Greenlight Requisition
Loblaw Companies Limited
Toronto, ON
- Full-time
…We offer our colleagues progressive careers, comprehensive training, flexibility and a benefits…
Added 43 mins ago
Assistant Manager
Circle K
NL
Added 58 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
…reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus…
Added 58 mins ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
This position requires a level of education, training and experience equivalent to a minimum of 3 years’ experience working in a senior administrative assistant role, preferably in a…
Added 58 mins ago
MA
Underwriting Assistant (Fixed-Term, 12 Months))
Marsh Agency
Canada
- Contract
As an Underwriting Assistant, you will provide essential operational and administrative support to underwriters to ensure accurate, timely, and compliant processing of new and renewal…
Added 58 mins ago
Assistant Educator - Split Shift Position
Upper Canada Child Care
Georgina, ON
We are currently recruiting an Assistant Educator to join our Team in Keswick at the following location: Lake Simcoe PS.
Added 58 mins ago
CO
Job ID #32313: Financial Assistant I
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Assist in orientation and training/instruction of new F&A staff members as required.
Added 58 mins ago
CO
Job ID #32163: Operator Parks / Facility Operator DUAL
City of Hamilton
ON · Hamilton, Ontario
- Full-time
4. Must have experience working as an Assistant Operator or equivalent/related experience. Working experience using and operating equipment such as ice resurfacer, ice cutter and other ice…
Added 1 hour ago
TM
Assistant Controller and Associate Director, Accounting & Reporting
Toronto Metropolitan University
Toronto, ON
- Full-time
…administration and advisory and support services; finance systems and training; accounts receivable and collection services, university pension plan audit and the insurance management…
Added 1 hour ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
Additional courses/education/training in many specialized areas or practice, e.g. cardio-respiratory techniques, acupuncture, stroke rehabilitation, manual therapy, balance training, etc.
Added 2 hours ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 2 hours ago
PH
Pharmacy Assistant, BCCDC Pharmacy - BC Centre for Disease Control
Provincial Health Services Authority
Vancouver, BC
- Full-time
Completion of recognized pharmacy assistant program at a certificate level.
Added 2 hours ago
MU
EXECUTIVE ASSISTANT TO VICE-PRESIDENT (RESEARCH AND INNOVATION) (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- $61,099 to $71,679 CAD / year
- Contract
The Executive Assistant to the Vice-President (Research and Innovation) provides comprehensive executive-level administrative and operational support to the Vice-President (Research and…
Added 2 hours ago
MA
Counsel
Marsh Agency
Toronto, ON
- Full-time
This role reports to an Assistant General Counsel or Senior Counsel and is based in Toronto, Canada.
Added 2 hours ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Added 3 hours ago
TH
Restaurant assistant manager
Tim Hortons Québec
Parrsboro, NS
- Full-time
Added 3 hours ago
AC
Gérant(e) de magasin -ACT
Alimentation Couche-Tard
Laval, QC
- Full-time
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 3 hours ago
SH
Unit Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…and Management Philosophy of St. Boniface Hospital, the Unit Assistant is responsible for providing clerical and patient related support to include: scheduling appointments/consults;…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Kirkland Lake, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
AH
Therapy Assistant
Alberta Health Services
High River, AB
- Part-time
Completion of diploma from an accredited post-secondary rehabilitation Therapy Assistant program or equivalent training may be considered.
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Calgary, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
D
Assistant Team Leader
Dollarama
Fort McMurray, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost-and-found support, motor pool services, and bicycle and equipment locker rentals. Assist campus and off-campus clients in person, by phone, and by email while providing accurate, professional service and following university policies.

Requirements

Requires experience equivalent to at least one year in a comparable retail, service, or office-administration environment, along with strong organizational, clerical, communication, and customer-service abilities. Candidates must be able to handle confidential information, de-escalate conflicts, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary experience is an asset.

Skills

Customer Service
Front-Office Service
Citation Resolution
Data Entry
Conflict De-Escalation
Conflict Management
Clerical Skills
Organization
Time Management
Attention to Detail
Confidential Information Handling
Communication
Interpersonal Skills
Teamwork
Point-of-Sale Equipment
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Customer Service
Front-Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Parking
Emergency Planning
Personal Safety
Conflict De-Escalation
Conflict Management
Clerical Skills
Confidential Information
Point-Of-Sale Equipment
Microsoft Office
Security Clearance
Vulnerable Sector Criminal Record Check
Diversity And Inclusion
Truth And Reconciliation
University Policies

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