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Added 7 mins ago
PA
Administrative Assistant
Peak Associates Limited
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
Our client is seeking an enthusiastic and highly organized Administrative Assistant to provide vital business support to a busy team. This role is ideal for someone who thrives in a…
Added 8 mins ago
M
RQ11861 - Systems Administrator/Operations Support Specialist - Junior
Maarut
Toronto, ON
- Contract
Added 37 mins ago
HE
Graduate Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Added 53 mins ago
B
Building Maintenance Technician II
BGIS
Toronto, ON
- Full-time
Added 1 hour ago
NB
Account Representative
National Bank of Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Work with the team to continuously improve administrative processes and tools
Added 1 hour ago
NB
Branch Administrator
National Bank of Canada
AB · Edmonton, AB
- Full-time
…you’ll be responsible for the smooth functioning of day-to-day administrative operations, in accordance with the policies and procedures in…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ladner, BC
- Full-time
Compensation Type Administrative Contract Estimated Remuneration 350000 to 450,000
Added 1 hour ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
Administrative support to reduce non-clinical workload.
Added 1 hour ago
HM
Psychiatry
Health Match BC
Mission, BC
- Full-time
…environment designed to support patient care while minimizing administrative…
Added 1 hour ago
HM
Obstetrics/Gynecology
Health Match BC
Mission, BC
- Full-time
Administrative and operational support provided
Added 1 hour ago
HM
Pediatrics
Health Match BC
Mission, BC
- Full-time
…practice in a modern, physician-focused environment with strong administrative and clinical…
Added 1 hour ago
HM
Internal Medicine
Health Match BC
Mission, BC
- Full-time
…modern facilities, established referral networks, experienced administrative support, and access to a large and growing patient…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ladner, BC
- Part-time
Added 1 hour ago
HM
Hospitalist
Health Match BC
Burnaby, BC
- Full-time
…of the group and will include contributions to committee and administrative work. Intake shifts in ER, evenings, weekend and night shifts are mandatory and are shared equally. Continuity of…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Chilliwack, BC
- Full-time
Compensation Type Administrative Contract Estimated Remuneration $350-$400K Physician Overhead TBD Billing Split TBD
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ladner, BC
- Part-time
Added 1 hour ago
Copilot Platform Administrator
GHD Group Pty Ltd
Waterloo, ON
Added 1 hour ago
FB
Janitor
Farm Boy Inc.
London, ON
- From $17.8 CAD / hour
- Full-time
Added 1 hour ago
G
Account Manager
Gesyco
Montreal, QC
- Full-time
…professional, proactive and diligent management, covering all administrative, operational, financial and legal aspects of condominium…
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Full-time
Added 1 hour ago
SD
Gérant(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Quebec, QC
- Full-time
Added 1 hour ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Coquitlam, BC
- Part-time
Added 2 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Added 2 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Added 2 hours ago
MD
Sales and Marketing Assistant
Melmart Distributors Inc.
Canada
- Full-time
…of sales and marketing programmes and systems and to provide administrative support to the senior management…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

Apply About employer

More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Respond to campus and community inquiries in person, by phone, and by email, while providing professional service and referring complex situations to appropriate staff.

Requirements

Requires experience equivalent to one year in a comparable retail, service, or office administration environment, along with strong customer service, organizational, communication, and conflict de-escalation skills. Candidates must be able to handle confidential information, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Clerical Skills
Data Entry
Documentation Accuracy
Organization
Time Management
Communication
Interpersonal Skills
Confidential Information Handling
Point-of-Sale Equipment
Microsoft Office
Teamwork
Prioritization
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Clerical Skills
Documentation Processing
Confidential Information
Point-of-Sale Equipment
Office Equipment
Microsoft Office
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
Truth And Reconciliation
Post-secondary Institution

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