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Added 27 mins ago
MD
Health Policy Assistant Division Director - Health Assistant Division Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Join the Minnesota Department of Health as a strategic leader helping shape health policy for the state. As the Assistant Division Director for the Health Policy Division, you will play a…
Added 27 mins ago
PH
Laboratory Assistant, Accessioning
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Laboratory Assistant performs veni punctures and general laboratory and clerical procedures related to the drawing, collecting and preparation of blood and other body fluid specimens…
Added 56 mins ago
SH
Admissions Clerk 4
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Working as a member of the Admissions Team in conjunction with the Management, Admitting/Patient Registration, the incumbent is responsible for the collection of personal and financial data…
Added 56 mins ago
C
Senior IT Infrastructure Administrator, DevOps
Confluence
Montreal, QC
- Full-time
At Confluence, we're building the future of investment data through innovation, collaboration and continuous improvement. As AI reshapes the financial services industry, we're embracing new…
Added 1 hour ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
…reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus…
Added 1 hour ago
SH
Admissions Clerk 4
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Working as a member of the Admissions Team in conjunction with the Management, Admitting/Patient Registration, the incumbent is responsible for the collection of personal and financial data…
Added 1 hour ago
IR
Patient Admitting Clerk
Interlake-Eastern Regional Health Authority
Ashern, MB
- Full-time
Medical Office Assistant / Medical Secretary Certification
Added 1 hour ago
C
Senior IT Infrastructure Administrator, DevOps
Confluence
Toronto, ON
- Full-time
At Confluence, we're building the future of investment data through innovation, collaboration and continuous improvement. As AI reshapes the financial services industry, we're embracing new…
Added 2 hours ago
AH
Assistant Head Nurse - Emergency
Alberta Health Services
St. Albert, AB
- Part-time
As the Assistant Head Nurse (AHN) in the Sturgeon Community Hospital Emergency Department, you will provide clinical and operational leadership to support the effective management of…
Added 2 hours ago
AH
Assistant Head Nurse - Emergency
Alberta Health Services
St. Albert, AB
- Part-time
As the Assistant Head Nurse (AHN) in the Sturgeon Community Hospital Emergency Department, you will provide clinical and operational leadership to support the effective management of…
Added 3 hours ago
SM
Functional Analyst – Enrolment Services (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
Under the direction of the Assistant Registrar, Student Systems, the Functional Analyst will:
Added 3 hours ago
NA
Business Support Assistant - CAMHS
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Collate and update micro-strategy data using electronic patient management systems.
Added 3 hours ago
NS
Business Support Assistant - CAMHS
NHS Scotland
Saskatoon, SK
- Full-time
Collate and update micro-strategy data using electronic patient management systems.
Added 4 hours ago
W
Pharmacy Assistant - Part Time - Duncan
Walmart
Duncan, BC
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…
Added 4 hours ago
BT
Customer Service Assistant - Mississauga Office
Bison Transport
Mississauga, ON
- Full-time
The Customer Service Assistant (CSA) is responsible for performing duties dealing with the day-to-day coordination of freight and truck movement in a particular region. In supporting their…
Added 4 hours ago
M
Coordonnateur(trice) exécutif et administratif / Executive & Administrative Coordinator
Merck
Kirkland, QC
- Full-time
Added 5 hours ago
CH
Sanctuary Program Manager /
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Seymour
- Full-time
Oversee Assistant Manager and meet regularly with staff for formal supervision, reflective practice, annual performance appraisals and provide ongoing informal supervision and staff…
Added 5 hours ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Coquitlam, BC
- Part-time
Data entry for new prescriptions, and managing refill request processing
Added 6 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.
Added 6 hours ago
Pharmacy Assistant - Part Time - Duncan
Walmart Canada
Duncan, BC
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 6 hours ago
Admissions Clerk 4
Winnipeg Regional Health Authority
Winnipeg, MB
Working as a member of the Admissions Team in conjunction with the Management, Admitting/Patient Registration, the incumbent is responsible for the collection of personal and financial data…
Added 6 hours ago
Patient Admitting Clerk
Winnipeg Regional Health Authority
Ashern, MB
Medical Office Assistant / Medical Secretary Certification
Added 6 hours ago
Admissions Clerk 4
Winnipeg Regional Health Authority
Winnipeg, MB
Working as a member of the Admissions Team in conjunction with the Management, Admitting/Patient Registration, the incumbent is responsible for the collection of personal and financial data…
Added 6 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Oakville, ON
- Part-time
Data entry for new prescriptions, and managing refill request processing
Added 7 hours ago
EW
Assistant to Director of international sustainable development
Eightfold World Corp
AB · Edmonton, AB
- Full-time
Role Description The Assistant to Director of International Sustainable Development is a full-time, hybrid role based in Edmonton, AB, with flexibility for some work-from-home arrangements.…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Respond to campus and community inquiries in person, by phone, and by email, while providing professional service and referring complex situations to appropriate staff.

Requirements

Requires experience equivalent to one year in a comparable retail, service, or office administration environment, along with strong customer service, organizational, communication, and conflict de-escalation skills. Candidates must be able to handle confidential information, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Clerical Skills
Data Entry
Documentation Accuracy
Organization
Time Management
Communication
Interpersonal Skills
Confidential Information Handling
Point-of-Sale Equipment
Microsoft Office
Teamwork
Prioritization
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Clerical Skills
Documentation Processing
Confidential Information
Point-of-Sale Equipment
Office Equipment
Microsoft Office
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
Truth And Reconciliation
Post-secondary Institution

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