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Added 10 mins ago
C
Part-Time Manager -2685
Claire's
Peterborough, ON
- $17 to $18 CAD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 10 mins ago
LH
KIN-Kinesiologist
Lifemark Health Group
Cranbrook, BC
- $23 to $27 CAD / hour
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 10 mins ago
TH
Project Manager - Garron Family Centre for Cancer & Blood Disorders
The Hospital for Sick Children
Toronto, ON
- Full-time
The Garron Family Centre for Cancer & Blood Disorders (GFCCB) is seeking a Project Manager to lead research, education, and clinical initiatives in support of children with cancer or…
Added 10 mins ago
IT
HR and Payroll Administrator (Contract)
InTandem Talent
Calgary, AB · AB · Edmonton
- Full-time
Complete other tasks assigned by the Project Manager or Superintendent.
Added 10 mins ago
TH
Program Manager, Indigenous Health
The Hospital for Sick Children
Toronto, ON
- Full-time
The Indigenous Health Program Manager provides strategic and operational leadership for SickKids' Indigenous Health Program, a core direction of the Health Equity and Inclusion Strategy.…
Added 10 mins ago
TH
Project Manager
The Hospital for Sick Children
Toronto, ON
- Full-time
The Project Manager will work closely with operational and medical/scientific leadership within the Department of Paediatric Laboratory Medicine (DPLM) and Translational Genomics (TG)…
Added 10 mins ago
Y
Manager, PMO & Strategic Initiatives
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Job Board / Manager, PMO & Strategic Initiatives
Added 10 mins ago
PC
Terminal Supervisor (12-Month Term)
Parkland Corporation
Burnaby, BC
- Other
Collaborates with Training Coordinator by providing training to operators when is required,advises Manager and Training Coordinator about trainee progress; completes training documentation.
Added 25 mins ago
SD
Merchandiser, Hourly Part Time Night
Shoppers Drug Mart
Burlington, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 25 mins ago
TS
Consumer Care Rep
Tempur Sealy International
Toronto, ON · Canada - Toronto
- Full-time
Reporting to the Customer Service Manager (Order Desk and Customer Service, the Customer Service Representative is the primary point of contact for our end users and customers, dealers and…
Added 25 mins ago
RE
Parts Technician- Bobcat of the Peace
Rentco Equipment Ltd.
Grande Prairie, AB
- $30.15 to $40.2 CAD / hour
- Full-time
Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
Added 25 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Halifax Shopping Centre
Taymax Group
Halifax, NS
- Part-time
Assist the Club Manager in counting out the drawer as needed.
Added 25 mins ago
BP
Cashier
Bass Pro Shops
Calgary, AB
- Part-time
Reporting to the Group Sales Manager – Front End-Receiving, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while…
Added 40 mins ago
AG
Passenger Service Agent
Alliance Ground International
Richmond, BC · YVR Airport
- Part-time
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Added 40 mins ago
store manager - Milton, ON
Starbucks
Milton, ON
Added 40 mins ago
Systems Engineering
BWXT
Peterborough, ON
Reporting to the Systems Engineering Manager, this role entails supporting the technical direction for the overall project and supporting technical interfacing to both internal and external…
Added 40 mins ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot
NB
- Full-time
Reports to Asset protection Specialist Supervisor or District Asset Protection Manager
Added 40 mins ago
TH
Millwork Sales Part Time (SYDNEY)
The Home Depot
Sydney Indian Reserve No. 28A, NS
- Part-time
Added 40 mins ago
T
Elevated Support Senior Specialist
Teleperformance
Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Added 40 mins ago
NH
YOUTH THERAPIST, CONCURRENT DISORDERS
Northern Health - BC
Hazelton, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate and working from a framework of cultural safety and humility, this position supports care…
Added 40 mins ago
NB
Wealth Associate
National Bank of Canada
Rimouski, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 40 mins ago
NH
REGISTERED NURSE (RN), MED SURG
Northern Health - BC
Hazelton, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Registered Nurse practices in accordance with the standards of professional practice and code…
Added 40 mins ago
BT
Manager, Private Enterprise Services
Baker Tilly Canada
Peterborough, ON
- Full-time
We are looking for a Manager, Private Enterprise Services to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 40 mins ago
NB
Investment Advisor
National Bank of Canada
Montreal, QC
- Full-time
This position reports to the Investment Solutions Manager, and you’ll be part of a team of investment advisors and specialists.
Added 40 mins ago
BT
Audit and Accounting Manager
Baker Tilly Canada
Toronto, ON
- Full-time
We are looking for an Audit & Accounting Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Deliver front-office and counter services, including citation resolution, data entry, lost and found, motor pool services, and bicycle and equipment locker rentals. Respond to campus and community inquiries in person, by phone, and by email, while providing professional service and referring complex situations to appropriate staff.

Requirements

Requires experience equivalent to one year in a comparable retail, service, or office administration environment, along with strong customer service, organizational, communication, and conflict de-escalation skills. Candidates must be able to handle confidential information, maintain Security Officer-level clearance, and obtain a Vulnerable Sector Criminal Record Check; post-secondary institution experience is an asset.

Skills

Customer Service
Conflict De-escalation
Conflict Management
Clerical Skills
Data Entry
Documentation Accuracy
Organization
Time Management
Communication
Interpersonal Skills
Confidential Information Handling
Point-of-Sale Equipment
Microsoft Office
Teamwork
Prioritization
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Front Office Services
Counter Service
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Customer Service
Conflict De-escalation
Conflict Management
Clerical Skills
Documentation Processing
Confidential Information
Point-of-Sale Equipment
Office Equipment
Microsoft Office
Security Clearance
Vulnerable Sector Criminal Record Check
Emergency Planning
Parking Services
Inclusive Environment
Truth And Reconciliation
Post-secondary Institution

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