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Added 14 mins ago
TG
Assistant/Associate Professional
The Glencoe Golf & Country Club
AB · Calgary, AB
- Full-time
The Glencoe Golf & Country Club is looking for a 10 month salaried Assistant/Associate Golf Professional to join our team and help deliver an exceptional golf experience for our members.…
Added 29 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Trois-Rivières, QC
- Part-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 29 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Full-time
Diplôme d’un cours reconnu d’assistant technique en pharmacie, de préférence.
Added 29 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Full-time
Diploma from a Pharmacy Assistant credited course preferred
Added 29 mins ago
Graduate Program Assistant (1-Year Term)
University of Toronto
Toronto, ON
Added 44 mins ago
MR
Human Resources Assistant
MST Rebar Inc.
Woodbridge, ON
- $20 to $22 CAD / hour
- Full-time
Ready to kick-start your career in Human Resources? MST ReBar Inc. is looking for an enthusiastic, motivated, and detail-oriented HR Assistant to join our team in Woodbridge.
Added 45 mins ago
R
Executive Assistant
RBC
Toronto, ON
- Full-time
In the role of Executive Assistant, you will provide administrative and general research support to the SVP, Head of Global Fixed Income and Currencies, and the Fixed Income team in…
Added 45 mins ago
UO
CUPE - Winter 2027 - TA - ADM3713
University of Ottawa
Ottawa, ON · Desmarais Hall
- Part-time
Teaching Assistant/Demonstrator/Lab Monitor (CUPE)
Added 45 mins ago
UO
CUPE - Winter 2027 - Teaching Assistant - ADM3746
University of Ottawa
Ottawa, ON · Desmarais Hall
- Part-time
Teaching Assistant/Demonstrator/Lab Monitor (CUPE)
Added 59 mins ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
…reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus…
Added 59 mins ago
TP
Deputy Administrator
Trimark People Solutions
Alert Bay, BC
- Full-time
Reporting to and working closely with the Senior Administrator, the Assistant (Deputy) Administrator provides direct oversight to the Administration support team and acts as a liaison to…
Added 59 mins ago
N
Executive Assistant
Navacord
Toronto, ON
- Full-time
Navacord is seeking a highly organized, proactive, and creative Executive Assistant to support our President, Benefits Consulting & Financial Services. This role is ideal for someone who…
Added 59 mins ago
RE
Administrative Specialist
Royal Employment Services
Concord, ON
- Temporary
Administrative Specialist / Accounting Assistant
Added 59 mins ago
CE
Procurement Assistant
CMS Electrical Group Ltd.
Toronto, ON
- Full-time
Added 59 mins ago
PF
Finance & Administrative Assistant
People First HR Services
Winnipeg, MB
- $50,584 to $71,825 CAD / year
- Full-time
Reporting to the Director of Business and Governance, the Finance & Administrative Assistant is responsible for providing administrative, financial and clerical support to the organization.…
Added 59 mins ago
SR
Office Administrator
Skyline Recruitment Ltd
Surrey, BC
- Full-time
The ideal candidate will have previous experience in office administration, reception, or executive assistance. Experience within the construction, real estate, or property development…
Added 1 hour ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Laval, QC
Added 1 hour ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
K
Partner Administrative Assistant - Tax
KPMG
Vancouver, BC
- Full-time
The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality…
Added 1 hour ago
Assistant Store Manager
Sherwin-Williams
Courtenay, BC
The Assistant Store Manager works with the Store Manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store…
Added 1 hour ago
TP
Director of Education
Trimark People Solutions
Chilliwack, BC
- Full-time
…includes lands at Skwali, Skwahla, and Schelowat, with shared administration of Grass and Skumalasph. Sqwá is one of three Nations of the Pelóxwlh Tribe, alongside Xwchíyò:m and…
Added 1 hour ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
An Anesthesia Assistant (AA) is a Registered Respiratory Therapist or a Registered Nurse who holds a Certified Clinical Anesthesia Assistant Certification from a Canadian Society of…
Added 1 hour ago
Post Office Assistant - Term
Canada Post - Postes Canada
Havre-Saint-Pierre, QC
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 1 hour ago
Administrative Coordinator
University of Toronto
Toronto, ON
Minimum three years, relevant experience providing administrative support in program administration, event coordination, and communications to an academic leader and researcher from the…
Added 1 hour ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

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More about this job

Responsibilities

Provide front-office and counter services, including citation resolution, data entry, lost-and-found support, motor pool services, and bicycle and equipment locker rentals. Respond to campus and community inquiries in person, by phone, and by email while delivering accurate, professional, and inclusive service.

Requirements

Requires experience equivalent to one year in a comparable retail, service, or office-administration environment, along with strong organizational, communication, and clerical skills. Candidates must be able to de-escalate conflicts, handle confidential information, work independently and collaboratively, and maintain or obtain the specified security clearances.

Skills

Customer Service
Front-Office Administration
Citation Resolution
Data Entry
Conflict De-Escalation
Conflict Management
Organization
Clerical Skills
Attention to Detail
Communication
Interpersonal Skills
Time Management
Confidential Information Handling
Point-of-Sale Equipment
Microsoft Office
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Customer Service
Front-Office Services
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Conflict De-Escalation
Conflict Management
Point-Of-Sale Equipment
Microsoft Office
Office Equipment
Confidential Information
Security Clearance
Vulnerable Sector Criminal Record Check
Equity And Inclusion
Indigenous Reconciliation
Emergency Planning
Parking Services

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