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Added 10 mins ago
TT
Operations Supervisor
TF Truckload & Logistics
AB · Edmonton, AB
- Full-time
We are growing and looking for an experienced Operations Supervisor to join our team! As the Operations Supervisor, you will oversee daily transportation, yard, and warehouse operations,…
Added 10 mins ago
TL
Executive Assistant
The Leadership Agency
Toronto, ON
- Full-time
…You’ll work closely with Elizabeth, the partners, and the firm’s operations…
Added 10 mins ago
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Branch Manager
ROBINSON
Swift Current, SK
- Full-time
…from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose…
Added 10 mins ago
O
Apprentice Aircraft Maintenance Engineer
Ornge
Sudbury, ON
- Full-time
At Ornge, we don’t just maintain aircraft - we support life-saving missions across Ontario. As an apprentice, you’ll work alongside experienced engineers and technicians, gaining hands-on…
Added 10 mins ago
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Apprentice Aircraft Maintenance Engineer
Ornge
Thunder Bay, ON
- Full-time
At Ornge, we don’t just maintain aircraft - we support life-saving missions across Ontario. As an apprentice, you’ll work alongside experienced engineers and technicians, gaining hands-on…
Added 10 mins ago
GC
Sales & Service Representative (Fly In/Fly Out, 14 on/14 off)
Grainger Canada
Calgary, AB
- Full-time
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 10 mins ago
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Bilingual Facility Manager III (EN/FR)
BGIS
Montreal, QC
- Full-time
Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 10 mins ago
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Bilingual Operations Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
Participates as a member of the Operations Centre team in large company-wide projects.
Added 10 mins ago
GC
Warehouse Support/Driver
Grainger Canada
London, ON
- Full-time
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide…
Added 10 mins ago
RH
Information Technology Team Lead
Robert Half
Burlington, ON
- $90,000 to $100,000 CAD / year
- Full-time
5+ years of experience in IT operations, technical support, systems administration, or infrastructure support.
Added 10 mins ago
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AI Process re-engineer, Capital Markets Product Control
BMO
Toronto, ON · FCP
- Full-time
This role resides in the Capital Markets Product Control team. In this role it will be required to research, builds, and implements scalable artificial intelligence systems capable of…
Added 11 mins ago
Emergency Planning & Security Specialist - 18 month term
Edmonton Regional Airport Authority
Nisku, AB
Edmonton Airports employs 250-300 employees, offering challenging, rewarding opportunities that allows team members to thrive in what they do. The work culture is known for being open,…
Added 11 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Jérôme, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 11 mins ago
XT
Customer Service Representative
XTL Transport, Logistics, Distribution
Balzac, AB
- Full-time
Communicate customer requests clearly to warehouse operations
Added 11 mins ago
FA
General Manager, ALMA Cabbagetown
Forum Asset Management
ON · As Listed/Assigned, Ontario
- Full-time
Forum is a values-led, high-performance organization. We embrace agility and innovation, and we strive to foster a team culture grounded in integrity, collaboration, humility, and results.…
Added 11 mins ago
R
Senior Accountant
Ratehub
Remote, Canada
- Full-time
- Remote
…consumer: Save, Spend, Borrow, Invest, and Protect. Every single team member - from Product & Engineering to Sales & Marketing, Finance, Operations, and everything in between - is obsessed…
Added 11 mins ago
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Director, Sponsor Analytics
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Support broader Group Benefits analytics priorities. Apply the team’s capabilities and expertise to strategic business questions across product, customer, member, portfolio and operational…
Added 25 mins ago
AA
Cabin Services Team Member
Anderson Air
Richmond, BC
- Full-time
Support special projects, flight operations, and the maintenance team with assigned miscellaneous duties
Added 26 mins ago
SB
Field Marketing Coordinator Intern - Windsor
Stanley Black & Decker, Inc.
Windsor, ON · ON
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Windsor region and reporting directly to the Field Marketing Manager.…
Added 41 mins ago
BL
Legal Administrative Assistant - Commercial Litigation
BC Legal Management Association
Vancouver, BC
- Other
…professional and supportive environment where the contribution of each member of the team is respected and…
Added 41 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
As Head of Department, you will play a strategic role in the management and development of our laboratory operations, while actively contributing to team engagement and the continuous…
Added 41 mins ago
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Seasonal Product Operations Educator | Chinook Centre
lululemon
Calgary, AB
- Part-time
Product Operations Educators are experts in organization and efficiency, executing inventory processing and other product operations, as directed and according to the company’s standards.…
Added 41 mins ago
SE
Production Engineer
Surge Energy Inc
Calgary, AB
- Full-time
Provide technical support and expertise to field staff in day-to-day operations
Added 41 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 41 mins ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…

University of Victoria

Client Services Assistant

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Campus Security Services is a department within the Vice President Finance and Operations portfolio that provides security, community safety, personal safety, at-risk prevention services, emergency planning, parking, and motor pool services to the campus community at the University of Victoria. In providing these services, Campus Security Services contributes to creating a safe, secure, and welcoming campus for all and to the overall mission of the University by providing exceptional customer service in all aspects of the operation. The critical nature of these services is provided 24/7/365.

Campus Security serves a diverse client base including students, employees, and visitors. The department’s 51 employees work together as a team to ensure a high standard of customer service delivery and effective, efficient, and safe adherence to university policies. Together, we support UVic’s vision to be a university of choice for outstanding students, faculty, and staff from Canada and around the world and to enhance UVic’s reputation among the best universities in Canada and the world.

The University has a population that consists of approximately 5,660 faculty and staff as well as over 21,965 students with 3500 students who reside on campus, and over 150 buildings on 163 hectares and 20 parking lots containing over 4200 stalls.

As a member of the Campus Security team providing security, personal safety, parking, motor pool and emergency planning and reporting to the Manager, Commuter Services, the Client Services Assistant (CSA) is responsible for the delivery of front office services including citation resolution, data entry, campus lost and found, motor pool and both bicycle and equipment locker rentals. The CSA collaborates with members of the campus community, and the broader off campus community that attend the office, phone, or email regarding any of the services that Campus Security provides.

As the primary person responsible for counter service, the Front Office Clerk works both collaboratively and independently within the Campus Security team to ensure efficient and professional service delivery in an environment that aligns with the university's mission of offering a welcoming, accessible, and inclusive environment.

Shifts may be adjusted seasonally based on the operational demands of peak service periods.

Experience

This position requires a level of education, training, and experience equivalent to one (1) years’ experience working within a comparable environment (i.e., in retail sales, services and office administration).

Knowledge/Skills/Abilities

Demonstrated commitment to valuing diversity and fostering an inclusive, respectful working and learning environment, with meaningful outcomes in equity, inclusion, and advancing truth, respect, and reconciliation with Indigenous peoples.
Service focus: effectively assists and serves clients to meet their needs, with a willingness to assist in maintaining a student-focused environment.
Strong organizational and clerical skills, including the ability to learn new systems and procedures
Experience and ability to de-escalate conflicts by using conflict-management approaches and refers complex situations to appropriate staff while following established policies and procedures in a front-line service environment.
Ability to process documentation with accuracy and attention to detail.
Ability to work independently and build trust and respect with team members to support a collaborative team spirit.
Effective communication and interpersonal skills that promote timely and relevant information sharing within a team environment.
Ability to work in an environment with constant interruptions.
Initiative, good organizational and time management skills, and ability to work with deadlines by prioritizing accordingly.
Experience dealing with personal, confidential, and sensitive information.
Working knowledge of point of sales equipment, standard office equipment, and related software (e.g., MS Office).
Advanced de-escalation and conflict management experience.
Must have the ability to maintain a Security Officer level security clearance.
Must have the ability to obtain a Vulnerable Sector Criminal Record Check.
Work experience at a post-secondary institution is considered an asset.

Apply About employer

More about this job

Responsibilities

Provide front-office and counter services, including citation resolution, data entry, lost-and-found support, motor pool services, and bicycle and equipment locker rentals. Respond to campus and community inquiries in person, by phone, and by email while delivering accurate, professional, and inclusive service.

Requirements

Requires experience equivalent to one year in a comparable retail, service, or office-administration environment, along with strong organizational, communication, and clerical skills. Candidates must be able to de-escalate conflicts, handle confidential information, work independently and collaboratively, and maintain or obtain the specified security clearances.

Skills

Customer Service
Front-Office Administration
Citation Resolution
Data Entry
Conflict De-Escalation
Conflict Management
Organization
Clerical Skills
Attention to Detail
Communication
Interpersonal Skills
Time Management
Confidential Information Handling
Point-of-Sale Equipment
Microsoft Office
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Campus Security
Customer Service
Front-Office Services
Citation Resolution
Data Entry
Lost And Found
Motor Pool
Bicycle Rentals
Equipment Locker Rentals
Conflict De-Escalation
Conflict Management
Point-Of-Sale Equipment
Microsoft Office
Office Equipment
Confidential Information
Security Clearance
Vulnerable Sector Criminal Record Check
Equity And Inclusion
Indigenous Reconciliation
Emergency Planning
Parking Services

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