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Added 20 mins ago
RA
Assistant Store Manager
Red Apple Stores ULC
Meadow Lake, SK
- Full-time
…for our Customers. We rely on you to provide super-friendly service, maintain a clean and customer-friendly environment, merchandise the store and support the Store Manager in leading the…
Added 20 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Casual, Part time and Full time positions (4 on 5 off for full time nurses)
Added 20 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 20 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 20 mins ago
G
Analyst Regulatory Compliance
GEODIS
ON · Mississauga, ON
- Full-time
Candidates must reside within a reasonable commuting distance
Added 20 mins ago
SC
SAP iXp Intern – CIS Software / AI Developer
SAP Careers
Montreal, QC
- $18 to $36 CAD / hour
- Other
SAP Customer Industry Solutions (CIS) is a global team delivering enterprise AI to customers across the Americas, Europe, and Asia. You'll work alongside experienced AI engineers,…
Added 36 mins ago
H
Client Service Coordinator
HairClub
Toronto, ON · North York, Ontario
- Full-time
We’re looking for a Client Service Coordinator to join a fun, fast paced team in the hair and personal care industry. This is not your typical front desk role. You’ll be part of the client…
Added 36 mins ago
AT
Implementation Specialist I
Alliance Technical Group
Calgary, AB
- Full-time
Ability to work independently and as part of a team
Added 51 mins ago
EB
Directeur Régional, Origination Bilingue / Bilingual Regional Director, Origination
EQ Bank
Montreal, QC
- Full-time
…hypothécaires, Crédit et Financement, avec la direction, le personnel du service et du reste de la Banque ainsi qu’avec les contacts externes (partenaires, courtiers, clients, évaluateurs,…
Added 51 mins ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
This is an active, hands-on role for someone who takes pride in their work, enjoys being part of a collaborative team, and likes to stay moving throughout the day. From shipping and…
Added 51 mins ago
S-
Seasonal Part Time Sales Associate
Showcase - Home of the Hottest Trends
Belleville, ON
- Part-time
Showcase "Home of the Hottest Trends", voted one of Canada's "Best Managed Companies" 2021 and the world's largest retailer of its kind is hiring for Part-Time Seasonal Associates!
Added 51 mins ago
S-
Part Time Sales Associate (OPEN AVAILABILITY)
Showcase - Home of the Hottest Trends
Pickering, ON
- Part-time
Showcase "Home of the Hottest Trends", voted one of Canada's "Best Managed Companies" 2021 and the world's largest retailer of its kind is hiring for Part-Time Associates!
Added 51 mins ago
PS
HVAC Tech
Paramount Services Ltd.
Winnipeg, MB
- $40 to $48 CAD / hour
- Full-time
Are you a skilled HVAC professional who takes pride in quality work and solving problems the right way the first time? Join Paramount Services as a Journeyman Red Seal HVAC Technician and…
Added 51 mins ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
This is an active, hands-on role for someone who takes pride in their work, enjoys being part of a collaborative team, and likes to stay moving throughout the day. From shipping and…
Added 51 mins ago
AT
Warehouse Representative | Winnipeg, MB
Ames Tile & Stone
Winnipeg, MB
- Full-time
This is an active, hands-on role for someone who takes pride in their work, enjoys being part of a collaborative team, and likes to stay moving throughout the day. From shipping and…
Added 51 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Cold Lake, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 51 mins ago
Casual Personal Attendant (Carey House)
Thrive Group Canada
Burlington, ON
Added 51 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Hamilton, ON
- Part-time
Motivated to learn new things and delivering great customer service
Added 51 mins ago
LC
Salad Bar Clerk Part Time Night Greenlight Requisition
Loblaw Companies Limited
Hamilton, ON
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 1 hour ago
S
Store Director
sephora.com
Lethbridge, AB
- Full-time
…and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities,…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Dartmouth, NS
- $20.7 to $25.9 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 1 hour ago
B
Personal Banker
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 hour ago
LH
Care Coordinator Manager
Lifemark Health Group
Calgary, AB
- $47,000 to $50,000 CAD / year
- Full-time
Strong verbal and written communication skills, with a commitment to delivering exceptional patient/customer service
Added 1 hour ago
EG
Sorter/General Labourer
Emterra Group
Kamloops, BC
- Full-time
Must have ability to work in manufacturing environment which varies based on weather conditions;

University of Waterloo

Information Technology Specialist

Waterloo, ON, Canada
Davis Computer Research Centre, Canada

$73,695.42 - $92,119.28 · Full-time

Apply on uwaterloo.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $73,695.42 - $92,119.28
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

Job Requisition ID:

2026-03531

Time Type:

Full time

Employee Group:

Staff

Job Category:

IT Support

Employment Type:

Permanent

Department:

Faculty of Mathematics - Cheriton School of Computer Science - Infrastructure

Hiring Range:

$73,695.42 - $92,119.28

Posting Information:
This posting is for an existing vacancy.

The internal posting deadline for this position is November 12, 2026, at 11:59PM

Job Description:

Primary Purpose

The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the David R. Cheriton School of Computer Science. These responsibilities include management of computing environments and supporting infrastructure, enabling and improving outcomes for administrative, teaching, and research computing in the School.

Key Accountabilities

Client Service

Work with clients to understand and resolve their computing and related technology issues.

Provide guidance and technical advice to clients.

Document client requests.

Provide timely responses to initial requests for information or assistance as per CSCF policy, prioritizing response among multiple requests.

Resolve problems where the incumbent has the required skills and resources. Forward problems to those who are best suited to solve them based on expertise and resource availability.

Keep clients informed of the progress toward resolution of their issues.

Develop the skills (appropriate to the incumbent’s USG level) to resolve client issues directly.

Communicate with clients and peers (within the School and elsewhere) effectively, clearly, and with empathy.

Provide documentation for both technical and non-technical audiences.

Record work activity for both internal and client use.

Systems and Applications Management

Specify, purchase/acquire, and test computer hardware and software.

Manage the hardware lifecycle, from provisioning and deployment through decommissioning.

Specify, test, and deploy systems and application software on a variety of platforms, including servers, desktop, and laboratory systems.

Manage large and complex computing environments.

Manage and maintain critical network services in support of the School's operations.

Document systems, processes, and procedures.

Diagnose and resolve system and application problems, monitor system and application performance.

Services Development

Identify, propose, and acquire or develop applications and technological solutions to support the School's academic and research missions.

Manage technical projects using best practices to achieve successful outcomes.

Recommend enhancements and improvements to systems and processes; provide guidance on technological evolution.

Required Qualifications

Education

A university degree in a computing discipline together with relevant experience, or an equivalent combination of education and experience.

Experience

The IT Specialist is expected to develop competencies to at least the USG 11 level over the course of their career. See Career Path Matrix.

Knowledge/Skills/Abilities

Strong client service skills and demonstrated ability to work as part of a team. Ability to learn quickly and adapt to change. Ability to apply abstract thinking to solve complex problems. Able to work with minimal supervision. Good organizational, time management, and communication skills.

The IT Specialist is expected to develop system administration skills for at least one of Windows, Mac OS, or Unix based systems, or equivalent skills in software development or systems support, with demonstrated potential to gain expertise in other areas. Familiar with software, systems, and component level hardware aspects of supporting changing environments. Demonstrated front-line support skills.

Must be able to use verbal and written communication effectively with audiences of a wide range of levels of technical knowledge and understanding. Capable of dealing with people experiencing high levels of stress.

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.

Apply on uwaterloo.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The IT Specialist is responsible for managing and supporting computing environments, hardware, and infrastructure within the School of Computer Science. They provide technical support to clients, resolve system issues, and manage the lifecycle of hardware and software assets.

Requirements

Candidates must hold a university degree in a computing discipline or possess an equivalent combination of education and experience. Strong client service skills, technical proficiency in system administration, and effective communication abilities are required.

Skills

Client service
Technical support
Hardware lifecycle management
Software deployment
Network services
System administration
Troubleshooting
Project management
Communication
Time management
Windows
Mac OS
Unix
Hardware maintenance
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Support
Computing Systems
Hardware Lifecycle
Software Deployment
Network Services
System Administration
Windows
Mac OS
Unix
Technical Support
Client Service
Infrastructure
Project Management
Troubleshooting
University of Waterloo
Computer Science
Academic Computing
Research Computing
Server Management

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Jobs in Canada