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Added 5 mins ago
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Seasonal Retail Sales Associate - Preston Crossing
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- Part-time
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University of Waterloo

Instructional Support Coordinator – WE Accelerate

Waterloo, ON, Canada
William M. Tatham Centre, Canada

$67,688.63 - $84,610.79 · Full-time

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Job details

Pay: $67,688.63 - $84,610.79
Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

Job Requisition ID:

2026-02867

Time Type:

Full time

Employee Group:

Staff

Job Category:

Academic Delivery Support

Employment Type:

Temporary

Department:

Co-operative and Experiential Education - Work-Integrated Learning Programs

Hiring Range:

$67,688.63 - $84,610.79

Posting Information:
This posting is for an existing vacancy.

The internal posting deadline for this position is October 1st, 2026, at 11:59PM.

Term - 14 months

This is a Career Path position. The final level will be determined based on demonstrated skills and experience.

Anticipated hiring ranges:

USG 8: $ 67,688 -$84610

USG 9: $ 73,695 - $92,119

USG 10: $ 80,248 – $100,310

Job Description:

Primary Purpose

The Centre for Work-Integrated Learning (Centre for WIL) is part of the Co-operative and Experiential Education (CEE) portfolio. The Centre for WIL fosters excellence in the pedagogy and practice of workintegrated learning (WIL) as a thought leader and key provider of high-quality curriculum, courses, and programs in this field.

The Instructional Support Coordinator (ISC) – WE Accelerate role provides instructional leadership for the WE Accelerate program, a robust alternative to a traditional co-op work term for first work term students. WE Accelerate combines future-ready, in-demand skill development programming (co-created with industry partners) with team-based project experiences and career curriculum content.

Operating within the Centre for WIL’s Programs team, the primary responsibilities of the ISC-WE Accelerate are:

Coordinating day-to-day administration and delivery of WE Accelerate programming, including program logistics, scheduling, and events

Providing support and guidance to students participating in WE Accelerate programs and addressing student concerns and requests as they arise

Supervising, mentoring and supporting students and casual staff who contribute to program delivery, including onboarding, training, and performance feedback

Collaborating with internal and external partners to support program delivery, relationship management, and ongoing program needs

Contributing to the continuous improvement of WE Accelerate programming through operational enhancements, instructional best practices, and program development activities.

This role will support various components of WE Accelerate programming as necessitated by operational priorities and business needs.

Key Accountabilities:

Stream Operations

Determine the day-to-day needs required to support the delivery of WE Accelerate streams

Ensure Team Leads (co-operative education student staff) have the required resources to support their respective stream(s)

Schedule, organize, and attend workshops and other events

Suggest and test revisions to stream operations

Calibrate student tracking

Handle and escalate informal requests for accommodation

Supervision and Relationship Management

Participate in the hiring of co-op student and casual staff and contribute to onboarding and training each term

Supervise and mentor Team Leads and casual staff hired to support various streams

Complete mid-term and end of term evaluations for Team Leads

Provide regular updates to external partners and internal stakeholders about student progress

Student Support

Respond promptly and professionally to student concerns, including those beyond the scope of a Team Lead

Handle requests for exceptions (e.g., illness, death in family)

Inform the Senior Manager, Work-Integrated Learning Programs of changes/trends in student support issues; suggest improvements to the student support system

Stream Development

Identify stream improvement opportunities and implement approved changes

Assess stream content and activities to ease operational challenges

In consultation with external and internal partners and the Senior Manager, Work-Integrated Learning Programs, implement revisions/improvements to current stream materials and activities that incorporate best practices in online learning, instructional design, and pedagogy

Technology and Online Pedagogy

Identify and understand current/available technologies in online education

Understand the function and setup of various streams within the University of Waterloo’s learning management system (LMS)

Effectively design stream administrative setup to facilitate the smooth operation and delivery of the WE Accelerate program

Liaise with campus partners regarding issues with the LMS

Required Qualifications

Education

Completion of a post-secondary degree or diploma

Degree in education is an asset

Experience

Demonstrated time management skills and experience maintaining schedules for project deliverables

Proven strength in collaboration and relationship management

Experience using learning styles and profiles to facilitate learning

Demonstrated excellent writing skills

Experience assessing student work (project-based and written) is preferred

Experience developing lesson and/or workshop plans preferred; in-class and/or online teaching experience is an asset

Demonstrated attention to detail and organizational skills

Proven ability to coach and inspire

Experience administering WIL programs (co-op or otherwise) is an asset

Knowledge/Skills/Abilities

Working knowledge of instructional pedagogy and online course design

Exceptional interpersonal skills, including the ability to use tact and diplomacy while interacting with a wide range of internal and external partners

Understanding of the principles of work-integrated learning is an asset

Creativity and a willingness to think strategically for the betterment of the program is an asset

Strong computing skills required (e.g. knowledge of Microsoft OneDrive, Outlook, Airtable, learning management systems, HTML) and an aptitude for learning new technology

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.

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More about this job

Responsibilities

The Instructional Support Coordinator manages the day-to-day administration and delivery of the WE Accelerate program, including scheduling and logistics. They also provide mentorship to student staff and support to participating students while collaborating with internal and external partners.

Requirements

Candidates must hold a post-secondary degree or diploma, with a degree in education considered an asset. Proven experience in project management, relationship building, and instructional pedagogy is required, along with strong technical skills in learning management systems.

Skills

Instructional design
Project management
Relationship management
Student support
Team leadership
Learning management systems
Pedagogy
Time management
Communication
Coaching
Microsoft OneDrive
Outlook
Airtable
HTML
Online education
Program administration

Visa sponsorship

Not detected in the job text

Keywords

Instructional Support
Work-Integrated Learning
WE Accelerate
Pedagogy
Curriculum Development
Project Management
Student Mentorship
Learning Management System
LMS
Relationship Management
Online Learning
Instructional Design
Higher Education
Co-operative Education
Program Coordination
Microsoft OneDrive
Outlook
Airtable
HTML
Academic Delivery Support

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