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Added 1 min ago
NT
Director of Brands
Nature's Touch Inc.
ON
- Full-time
This is a rare chance to build a brand. Reporting to the VP of Sales, Marketing and PMO, the Director of Brands owns consumer marketing for the Nature's Touch brand - building, launching,…
Added 31 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
J
Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON · North York, ON
- Full-time
Added 1 hour ago
NB
Senior Employee Data & AI Automation Analyst
National Bank of Canada
Montreal, QC
- Full-time
…analysts and analytics partners. You will report to the Senior Director,…
Added 1 hour ago
NB
Senior Director Wealth Management IT Data/AI & BOR
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director of Wealth Management IT – Data/AI and BOR at National Bank means acting as a leader, acceleratingtransformation. We are looking for a highly skilledand…
Added 3 hours ago
UH
Technical Specialist, Techna
University Health Network
Toronto, ON
- Full-time
You will be responsible for the technical design, development, and delivery of research data solutions, including REDCap projects and integrations, data management workflows, and extract,…
Added 3 hours ago
CN
Community / Event Manager
Cloud Nine
Vancouver, BC
- Full-time
Creative Director: strategy, campaigns, launches, messaging, what's a priority
Added 3 hours ago
D
Account Manager
d8eedab5-d750-47d2-ba1f-8bfec4820a1f
Oakville, ON
- Full-time
…Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively,…
Added 5 hours ago
CG
Performance Marketing Manager
CSC Generation
Toronto, ON
- Full-time
Design Your Future With Us. Creativity lives here. We celebrate craftsmanship, design, and inspired living. Whether you are in marketing, tech, or logistics, your voice and vision matter.…
Added 5 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Pickering, ON
- Full-time
…team at Make-A-Wish Canada. In this role, reporting to the Director of Finance, you will ensure the accuracy, integrity, and timeliness of revenue data to support informed decision-making…
Added 5 hours ago
GT
Customer Service and Communications Coordinator
Guardian Tanks
Saint-Quentin, NB
- Full-time
Reporting to the HR & Marketing Director, this individual ensures a professional and welcoming experience, facilitates internal communications, and actively contributes to the company…
Added 5 hours ago
GW
Bus. Analyst, Enterprise Project Mgmt Office
Gowling WLG
Toronto, ON
- $68,000 to $88,000 CAD / year
- Full-time
…team. As a Business Analyst, you will report to the Senior Director, Enterprise Project Management Office (EPMO) and will be empowered to work on business-driven transformation projects…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
RG
Director, General Operations, Structured Finance
Reinsurance Group of America
Toronto, ON
- Full-time
…finance transaction information ensuring accuracy of data and design. Evaluates and recommends improvements to improve efficiency for internal financing…
Added 6 hours ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
As a Client Success Program Manager in Waterloo, ON, you will report to the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 6 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 6 hours ago
NC
Manager, Facilities and Maintenance (26-42)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Executive Director, Risk, Property, Safety, Training and Workforce Development, the Manager, Facilities and Maintenance will provide leadership to a team of individuals who…
Added 6 hours ago
CS
Bilingual Communications and Marketing Coordinator
Conseil scolaire FrancoSud
Calgary, AB
- Full-time
Advise the Executive Director and leadership team on communication strategies, institutional positioning, target audiences, key messaging, and reputational risks.
Added 6 hours ago
MS
directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Motive Studio
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We are looking for an Engagement Design Director to join us in our mission to create the most entertaining gaming franchise in the world - and to continually raise the bar for both…
Added 6 hours ago
MS
directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Motive Studio
Montreal, QC
- Full-time
We are looking for an Engagement Design Director to join us in our mission to create the most entertaining gaming franchise in the world - and to continually raise the bar for both…
Added 7 hours ago
UO
Senior Workday Architect
University of Waterloo
Waterloo, ON
- Full-time
The Senior Workday Architect is the design authority for the University’s Workday platform. The role establishes and governs platform architecture, configuration principles, integration…
Added 7 hours ago
UO
Student Services Support Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
Faculty of Arts - Stratford School of Interaction Design and Business - Administration and Recruitment
Added 7 hours ago
UO
Scrum Master and Project Manager
University of Waterloo
Waterloo, ON
- Full-time
Reporting to the Assistant Director, the Scrum Master and Project Manager role will fulfill a variety of critical responsibilities to promote the development of high performance teams that…
Added 7 hours ago
T
Directeur·trice, Gestion de produits, Expérience musicale & matériel / Director of Product Management, Music Experience & Hardware
TouchTunes
Montreal, QC
- Full-time
Tu bâtiras une équipe performante en gestion de produits et en design, capable de contribuer directement à nos objectifs d'affaires : augmenter le nombre d'établissements, d'utilisateurs et…
Added 7 hours ago
RC
Advisory Manager - Cyber Strategy
RSM Canada
Toronto, ON
- Full-time
Guide clients from assessment and roadmap development through control design, remediation, implementation, adoption, and sustainment rather than limiting delivery to point-in-time findings.

University of Waterloo

Scrum Master and Project Manager

Waterloo, ON, Canada

$67,688.63 - $84,610.79 · Full-time

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Job details

Pay: $67,688.63 - $84,610.79
Job type: Full-time
Experience: 3-5 years of professional experience with multiple complex projects involving multiple people at the same time is required.
Posting language: English
Posted: Oct 28, 2026

Original job description

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

Job Requisition ID:

2026-03427

Time Type:

Full time

Employee Group:

Staff

Job Category:

Project and Program Management

Employment Type:

Permanent

Department:

Campus Housing - Facilities

Hiring Range:

$67,688.63 - $84,610.79

Posting Information:
This posting is for an existing vacancy.

The internal posting deadline for this position is November 5 2026, at 11:59PM.”

Job Description:

Primary Purpose

Reporting to the Assistant Director, the Scrum Master and Project Manager role will fulfill a variety of critical responsibilities to promote the development of high performance teams that meet or exceed expectations established at activity initiation and align with departmental and institutional mission, vision, values, and objectives. As a Scrum Master the role facilitates and coaches scrum teams in how to use continuous improvement practices and principles to deliver high quality programs and services to students and other stakeholders. The role makes essential contributions to advance continuous improvement practices within the department. As a Project Manager the role is responsible for providing project management services to a variety of operational and strategic initiatives ranging from individual teams to department-wide or institutional-level activities.

Key Accountabilities

Scrum Master

Acts as a facilitator who coaches scrum teams in self-organization and cross-functional skillset, and communicates effectively, both internally and externally, while working within a team

Facilitates and provides primary support to all scrum events

Ensures team(s) use time efficiently and effectively by using visual management techniques, time boxing events, clarifying how actions will lead to outcomes, and aligning activities across the team, department, and institution.

Works with other Scrum Masters, Product Owners, and team members to increase the effectiveness of continuous improvement practices across the department

Advances scrum team(s) to a high performing level by helping members recognize problems and opportunities and implements appropriate coaching and development techniques

Provides training/education to ensure continuous improvement methods, values, practices, and standards are understood and followed by all team members

Anticipates and effectively deals with any project barriers by defining issues, examining alternatives, and effectively guiding the team(s) towards resolution

Applies expertise in estimating time, energy, and effort required by a team to produce desired outcomes within a given period of time.

Makes sure team(s) clarify desired outcomes by establishing definitions of done and acceptance criteria for actions at individual and team levels.

Conducts retrospective meetings to promote continuous improvement within a scrum team while developing a shared understanding of areas of improvement in the short- and long-term

Effectively manages scrum backlog to ensure work is visible to the team and stakeholders, ordered according to business value and aligned with the enterprise backlog to achieve the desired outcome(s)

Project Management

Participates on multi-disciplinary team(s) providing oversight and coordination of projects. Employs project management best practices and methods to ensure work is planned and executed to meet applicable departmental and institutional standards and objectives

Adapts to support staff and teams on a wide variety of initiatives at all levels through a variety of actions, including but not limited to research, analysis, reporting, advising, coaching, facilitating, and leading.

Coordinates team(s) of various subject matter experts and decision makers in project scope definition, design, planning, resources allocation, and communications toward achievement of desired outcome(s)

Prepares, refines, and reviews comprehensive schedules and identifies/manages critical path milestones (CPM)

Provides strategic advice and process-related guidance to management and other stakeholders at all stages of project planning, execution, and follow-up.

Proactively identifies, evaluates and mitigates project risks to reduce impact on desired outcomes while providing basis for sound decision making

Uses visual management techniques to ensure project status is readily available to all stakeholders including resource usage, scheduling, and performance

Leads ongoing development of estimating project and program resource usage including, but not limited to, facilities, data, finances, and workload

Conducts or coordinates data gathering from internal and external resources for research and analysis to provide reports to management for efficient and effective decision making

Continuous Improvement Advocate

Advocates for continuous organizational improvement by reviewing and recommending changes to refine existing business processes, procedures and policies

Create a culture that embraces problems as opportunities to improve the organization and the value it provides to students.

Proactively solicits quantitative and qualitative input from staff at all levels to make problems visible so the team(s) can apply continuous improvement methods

Supports change management initiatives with a focus on how a team(s) and the organization functions

Provides organizational system oversight and general review to ensure departmental and institutional process standards and value is provided to stakeholders or students

Strategic Initiatives Coordinator and Advisor

Implements the processes which supports the management of projects, operational programs, and strategic initiatives including governance, team leadership, monitoring, prioritization, communication, and quality controls to ensure clarity exists for all parties regarding current and desired outcomes over the full planning cycle(s).

Supports management decision-making by analyzing and advising on the impact of alternative program and project scenarios to achieve the desire outcome(s)

Works with staff at all levels to clarify value and impact of programs and projects which includes supporting others to define actions required to achieve desired outcomes in a timely manner, effectively escalate problems to seek resolution, and make progress transparent.

Records and reports operational and strategic program and project performance using a variety of quantitative and qualitative approaches to ensure all stakeholders remain clear on status so action can be taken when problems are identified.

Supports management with building a positive and productive culture in line with departmental and institutional mission, vision, values, and objectives.

Represents the department on institutional groups or external organizations as appropriate

Builds and maintains a current understanding of relevant university and industry standards

Fosters relationships across the department, campus, external community and industry as required

Other

Performs other related duties and responsibilities as assigned and supports departmental activities

Required Qualifications

Education

Completion of post-secondary diploma or degree (or equivalent experience) is required

Must have continuous improvement training/education (e.g., Lean, Agile, Scrum) or project management professional training certification (e.g., PMP). Having both is preferred.

Experience

3-5 years of professional experience with multiple complex projects involving multiple people at the same time is required.

Working experience within medium to large organizations is required, with public sector organizations being preferred.

Experience as a scrum master or as a project management role is preferred.

Knowledge/Skills/Abilities

Expertise in using Microsoft Excel and proficient technology skills generally is required.

Working knowledge of Project Management Body of Knowledge (PMBOK) principles is required.

Proven success influencing, negotiating, and resolving conflict without authority, ability to delegate and achieve results through teamwork is required.

Must have experience taking initiative and seeking solutions to complex solutions while working autonomously and interdependently.

Ability to remain calm and organized during busy, changing, or challenging times

Excellent communication skills

Strong ability to think both broadly and deeply at an advanced level.

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.

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More about this job

Responsibilities

The role facilitates scrum teams to promote continuous improvement and provides project management services for operational and strategic initiatives. It involves coaching teams, managing backlogs, coordinating project resources, and advising management on process improvements.

Requirements

Candidates must have a post-secondary diploma or degree and 3-5 years of professional experience managing complex projects. Professional training or certification in Lean, Agile, Scrum, or PMP is required, along with strong communication and analytical skills.

Skills

Scrum Master
Project Management
Continuous Improvement
Agile
Lean
Facilitation
Coaching
Stakeholder Management
Risk Mitigation
Strategic Planning
Change Management
Data Analysis
Microsoft Excel
PMBOK
Conflict Resolution
Communication

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Project Manager
Lean
Agile
Scrum
PMP
PMBOK
Continuous Improvement
Strategic Initiatives
Change Management
Risk Management
Microsoft Excel
Visual Management
Backlog Management
Stakeholder Engagement
Process Improvement
Project Coordination
Data Gathering
Reporting
Higher Education
Facilities Management
Team Leadership
Conflict Resolution
Negotiation
Strategic Advice
Quality Control
Governance
Resource Allocation
Critical Path Milestones
University of Waterloo

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