Find work in Canada.

605,863 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 49 mins ago
B
HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
The HR Business Partner is a hands-on role at the Cambridge site that combines direct delivery of HR services with practical advice and coaching for leaders on their people matters. A…
Added 49 mins ago
S
DCN Project Director
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Project Director to lead the delivery of a Data Center project location consisting of multiple buildings and associated infrastructures…
Added 1 hour ago
Senior Systems Analyst (Power Platform Developer)
Office of the Chief Information Officer
St. John's, NL
Design and Delivery - Office of the Chief Information Officer
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Orillia, ON
- $36.92 to $51.17 CAD / hour
- Internship
Assistive Devices Program (ADP) authorization will be an asset
Added 1 hour ago
AG
Sr. Analyst, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Director, Growth & Innovation Operations, we are hiring a Senior Analyst, Growth & Innovation Operations to strengthen commercial insights and help turn growth, innovation,…
Added 1 hour ago
PT
Director, Product Engineering
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
…standard for every member of the engineering team - and the Director, Product Engineering is expected to model and reinforce…
Added 1 hour ago
IH
Spiritual Health Practitioner
Interior Health Authority
Kelowna, BC
- Full-time
…for spiritual care. Under direction from the Health Services Director, implements changes toward improving the delivery of the…
Added 2 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 2 hours ago
AA
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus Aircraft
Montreal, QC
- Full-time
Added 2 hours ago
A
Director, Business Development – Construction (Canada)
Acciona
Mississauga, ON · CAN - Mississauga Office
- Full-time
ACCIONA is seeking a highly strategic and results-driven Director of Business Development – Construction to lead growth initiatives throughout Canada.
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Pembroke, ON
- $40 to $55 CAD / hour
- Full-time
Robust onboarding and supervised new grad program.
Added 2 hours ago
PH
Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a…
Added 2 hours ago
FH
Clinical Nurse Specialist (CNS) - Pediatric Population
Fraser Health
BC · Fraser Health, British Columbia
- Full-time
…health service area, regional network and/or designated clinical program as determined/assigned by the Executive Director, Clinical Operations. Provides leadership and focuses on improving…
Added 2 hours ago
Manager, Speciality Pharma Nurse
Bayshore
ON
…infusion’s clinics and at home. The SPNM is responsible for the delivery of all Nursing services, within the assigned territory while ensuring compliance with internal and external…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
UO
Sessional Instructor: ISEC 611, Department of Computer Science, Faculty of Science
University of Calgary
Calgary, AB
- Full-time
…be determined by the instructor in conjunction with Graduate Program…
Added 3 hours ago
PI
Director, Hardware Systems
Photonic Inc.
Coquitlam, BC
- $193,300 to $265,800 CAD / year
- Full-time
As Director, Hardware Systems, you will lead the organization responsible for the mechanical systems, cryogenic sample space, and precision assemblies that transform Photonic's quantum…
Added 3 hours ago
RU
Grassroots & Marketing Lead
Richmond United FC
Richmond, BC
- Full-time
…administrative operations for RUFC’s U4-12 ODP (recreational) program and Academy…
Added 3 hours ago
SS
Registered Nurse - Perm Casual
Sienna Senior Living
ON · Mississauga, ON
- Part-time
Reporting to the Director of Care, the Registered Nurse will play a crucial role in providing high-quality resident care and ensuring the well-being of the residents.
Added 3 hours ago
RB
Director, Enterprise Performance Management
Royal Bank of Canada
Toronto, ON
- Full-time
Ensure timely and accurate delivery of strategic reports that inform executive decision-making
Added 3 hours ago
WI
Finance Business Partner (12-Month Contract)
WSP in Canada
Brossard, QC
- Contract
…decision-making. Working closely with finance, operational and client program teams, you will connect financial performance with broader business priorities, identify opportunities and…
Added 3 hours ago
WI
Finance Business Partner (12-Month Contract)
WSP in Canada
Montreal, QC
- Contract
…decision-making. Working closely with finance, operational and client program teams, you will connect financial performance with broader business priorities, identify opportunities and…
Added 3 hours ago
WI
Finance Business Partner (12-Month Contract)
WSP in Canada
Laval, QC
- Contract
…decision-making. Working closely with finance, operational and client program teams, you will connect financial performance with broader business priorities, identify opportunities and…
Added 3 hours ago
MI
Inventory Manager
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Ability to build strong vendor partnerships and drive high order fill rates through effective collaboration and strategic communication, ensuring on-time delivery
Added 3 hours ago
SO
Store Manager
Source Office Furniture & Systems Ltd.
Kelowna, BC
- Full-time
Provide Director of Sales with updates on sales activities as well as updates regarding orders created by sales representatives

University Pension Plan

Associate Director, Member Education & Communications

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

OUR COMPANY BACKGROUND & CULTURE

UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 46,000 members across six universities and nineteen sector organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for growth, our doors are open to all Ontario universities.

We’re a team of progressive thinkers and agile doers operating within a fast-paced culture of collaboration and respect. We believe in bringing smart and capable people together to create, solve, and grow with a clear shared vision and values of integrity, inclusivity, ingenuity, and impact.

We’ve built and nurtured a culture that is intentionally welcoming and purposefully rooted in equity, diversity, inclusion, and reconciliation (EDI&R). We believe diverse teams, perspectives, and lived experiences contribute to better decisions and a better workplace. As UPP celebrates its fifth anniversary, we’re proud to be recognized for our efforts:

2026 Greater Toronto’s Top 100 Employers
2026 Canadian HR Award for Excellence in Diversity, Equity, Inclusion & Belonging

Join us in building a bright future for our members, our organization, and each other.

THE ROLE

Reporting to the Director, Pension Communications, the Associate Director, Member Education & Communications is responsible for translating the overall Member Engagement strategy into member-focused education strategies, priorities and programs.

The Associate Director leads education content strategy and material development, as well as member communications planning, ensuring members receive clear, accessible and relevant information that builds pension understanding, retirement confidence and trust in UPP.

This role is based in downtown Toronto under a hybrid work policy, allowing employees the flexibility to work remotely and in-office (approximately two days per week in-office).

This job is for an existing vacancy.

SPECIFIC ACCOUNTABILITIES

Member Education and Communications Planning

Lead the member communications and education roadmap and editorial calendar, translating the strategy into audience-focused programs, content plans and learning objectives, and carrying the work through to delivery.
Assess member insights, service themes, lifecycle needs and evolving business needs to recommend education priorities and identify gaps in available learning resources.
Build annual and initiative-level education plans, defining audiences, learning outcomes, formats, channels, sequencing, responsibilities and evaluation approaches.
Integrate education into major pension, service and organizational initiatives by identifying member learning needs early and recommending appropriate materials and delivery approaches.

Education Content & Learning Experiences

Lead the development of member education materials, including presentations, guides, videos, explainers, digital learning resources and other formats suited to member needs.
Develop and maintain presentation materials for member education sessions, working closely with Pension Services, accountable for presentations delivery, to ensure the content is clear and audience focused.
Translate complex pension information into clear, accurate and accessible learning content for members with different levels of pension knowledge.
Develop and oversee content from concept through review, approval and release, maintaining editorial quality, plain language, accessibility, brand alignment and version control.
Create content briefs, learning objectives, outlines and standards that help internal teams and external partners develop consistent, high-quality education materials.

Partnership & Leadership

Lead education projects and working groups, setting clear expectations, roles, timelines and quality standards for contributors.
Model inclusive, collaborative and accountable ways of working and support a culture of plain-language communication and continuous learning.
Work with technical subject matter experts to ensure pension content is accurate while maintaining communications accountability for how information is structured and presented.

QUALIFICATIONS & EXPERIENCE

7+ years of progressive experience in member education, communications or adult learning, including developing member- or customer-facing programs in complex, multi-stakeholder settings.
Strong working knowledge of pensions, including plan provisions, pension administration and the issues members face. Experience working in or with a pension plan is strongly preferred; experience in financial services or the university sector is an asset.
Experience developing member education plans, programs and materials, including presentations and resources for different audiences. Experience supporting large-scale change or education programs is an asset.
Proven ability to turn strategic priorities into clear education plans and supporting member communications and carry the work through to delivery.
Strong writing, editing and plain-language skills, including the ability to make complex pension information clear and engaging.
Strong stakeholder management and partnership skills, with the ability to work across operational, digital, policy and external teams.
Post-secondary education in communications, public relations, journalism, adult education, business or a related field, or equivalent experience. Pension or retirement-related certifications (RPA, PPAC) are an asset.

ATTRIBUTES

Strategic and audience-focused.
Strong communications and editorial judgment.
Collaborative and confident working across organizational boundaries.
Insight-driven and curious about member needs and behaviours.
Strong planner who balances strategy with effective delivery.
Inclusive people leader committed to quality, accountability and continuous improvement.

EXPECTED COMPENSATION

The expected compensation for this role is a combination of base salary and variable incentive. The final total compensation offered will vary depending on your skills, experience and other factors.

LIFE AT UPP

Do work that matters. We are duty-bound to serve our members’ interests, and it’s a responsibility we don’t take lightly. That’s why we’ve ingrained sustainability in our work from day one - to ensure our members have a resilient future to retire into, both today and for generations to come.

Stronger together. Collaboration is how UPP was born, and it’s how we work with each other and our partners day in, day out. No one at UPP is just a number (even if they are excellent at math) and every win is a shared win.

Grow every day. You’ll have the opportunity to work on unique, once-in-a-career projects that maximize your skill set and probably teach you some new ones - at any stage in your career.

Prioritize wellness. At UPP, wellness takes many forms. Ultimately, it’s about ensuring our people are cared for in the ways that matter to them. Check out some highlights of our inclusive employee-focused benefits program including:

Defined benefit pension plan
Flexible hybrid work model
Paid time off – vacations, personal days and wellness days
Work remotely up to eight weeks/year
Comprehensive group benefits including medical, dental, vision, etc.
Extended paramedical and mental health service coverage
Health care and lifestyle spending accounts
Fertility treatments, paid parental leave, and gender affirmation coverage
Education Assistance program

This posting will remain open for a minimum of seven (7) days and will remain open until a sufficient number of qualified applications are received or finalist candidates have been identified.

Artificial intelligence (AI) tools may be used to support certain stages of the recruitment process, including sourcing, screening, and assessment. All hiring decisions involve human review and intervention by UPP employees.

UPP enthusiastically welcomes applications from all qualified applicants and especially invites people with lived experience as an Indigenous person, a person with a disability or as a member of another Human Rights Code protected group that faces barriers to employment to apply. Our goal is to create a barrier-free experience for every candidate throughout the recruitment process.

UPP respects your privacy. For information on how UPP handles the personal information you provide during the application process, please see our Job Applicant Privacy Statement.

Apply About employer

More about this job

Responsibilities

The Associate Director leads the development and execution of member education strategies, content plans, and communication roadmaps to improve pension understanding. This role involves translating complex pension information into accessible learning materials and managing cross-functional projects to ensure consistent, high-quality member engagement.

Requirements

Candidates must have 7+ years of progressive experience in member education, communications, or adult learning, preferably within the pension or financial services sector. A post-secondary degree in a relevant field is required, along with strong writing, editing, and stakeholder management skills.

Skills

Member education
Communications planning
Pension knowledge
Adult learning
Content strategy
Stakeholder management
Plain language writing
Editorial judgment
Project leadership
Strategic planning
Digital learning resources
Presentation development
Change management
Financial services
Multi-stakeholder management

Benefits

Defined benefit pension plan
Flexible hybrid work model
Paid time off
Personal days
Wellness days
Remote work allowance
Comprehensive group benefits
Medical insurance
Dental insurance
Vision insurance
Extended paramedical coverage
Mental health service coverage
Health care spending account
Lifestyle spending account
Fertility treatments
Paid parental leave
Gender affirmation coverage
Education assistance program

Visa sponsorship

Not detected in the job text

Keywords

Pension
Member engagement
Communications
Adult learning
Editorial calendar
Content strategy
Plain language
Accessibility
Stakeholder management
RPA
PPAC
Financial services
University sector
Change management
Hybrid work
Project management
Learning objectives
Member education
Pension administration
Brand alignment

Report this job