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Added 6 mins ago
LT
Shipper/Receiver
LMI Technologies
Burnaby, BC
- $45,899 to $57,370 CAD / year
- Full-time
…transactions to maintain inventory accuracy and meet customer delivery…
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Senior Technical Program Manager
ShyftLabs
Toronto, ON
ShyftLabs is seeking an experienced Senior Technical Program Manager – Cybersecurity to support one of our leading enterprise clients. In this role, you will lead the delivery of…
Added 6 mins ago
S
Senior Procurement Specialist - 1 FT
SIGA
Saskatoon, SK
- Full-time
…detailed specifications and confer with the originator and Manager of Acquisitions to eliminate ambiguities and to maximize efficiency in terms of price, delivery and technical suitability…
Added 6 mins ago
YO
Lifeguard/ Swim Instructors (Mornings - Part Time)
YMCA of Hamilton|Burlington|Brantford
Burlington, ON
- Part-time
The Lifeguard/Swim Instructors (Morning) positions will report to Aquatics Manager of Ron Edwards Family YMCA. In this position, you will work morning till noon shifts (5:30 am - 3:00 pm).…
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Centre Manager
YMCA of Hamilton|Burlington|Brantford
Hamilton, ON
- Full-time
Reporting to the Manager of Early Learning and Child Care, the Centre Manager provides leadership and stability in the development and direct delivery of program, as well as being an…
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Before & After School Program Lead
YMCA of Hamilton|Burlington|Brantford
Burlington, ON
- Full-time
Reporting to the Manager, Early Learning & Child Care, the Before and After School Program Lead is responsible for providing out-of-ratio support to the day-to-day operation of a designated…
Added 21 mins ago
PH
Manager, Wellness and Psychological Health & Safety
Providence Health Care
Vancouver, BC
- $108,000 to $135,000 CAD / year
- Full-time
Providence Health Care is seeking a Manager, Wellness and Psychological Health & Safety to lead the development and delivery of organization-wide strategies and initiatives that support the…
Added 21 mins ago
MO
Manager of Recreation and Aquatics
Municipality of East Hants, Nova Scotia, Canada
Elmsdale, NS
- Full-time
The Manager of Recreation and Aquatics is responsible for the oversight and delivery of recreation programs and services at the East Hants Aquatic Centre, East Hants Sportsplex, and across…
Added 21 mins ago
LA
Sales Consultant (Yorkdale Volkswagen)
Leeder Automotive Inc.
Toronto, ON · North York, ON
- Full-time
…leasing process - from the initial consultation to vehicle delivery - while building long-term relationships and providing expert product…
Added 22 mins ago
C
Client Service Manager, Trade Finance Operations
CIBC
Toronto, ON
- Full-time
The Trade Finance Operations (TFO) team is responsible for the preparation, processing, delivery and on-going support of all documentary collections, export, import, and standby letter of…
Added 22 mins ago
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Manager, Media Partnerships
BMO
Toronto, ON · YNG
- Full-time
Blue Rewards Media is looking for a highly motivated, results-driven Manager, Media Sales. This unique hybrid "hunter" role is designed for an experienced media sales professional who…
Added 22 mins ago
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Senior Supplier Relationship Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Develops, promotes, maintains and manages an assigned business/group vendor management program for the management of partnerships with suppliers/service providers that improve productivity,…
Added 22 mins ago
B
Marketing Coordinator, Winter 2027 (Co-op/Internship) - 8 Months
BMO
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- Full-time
…conferences. Supports the planning, development, production and delivery of marketing solutions. Works collaboratively with key stakeholders to ensure timelines are met and marketing…
Added 22 mins ago
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Business Management Coordinator, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · YNG
- Full-time
…growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed…
Added 22 mins ago
BC
Director of Project Controls
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- $260,000 to $290,000 CAD / year
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Direct project planning, scheduling, and resource allocation activities to ensure timely and efficient project delivery.
Added 22 mins ago
M
Personalization & Experimentation Analyst
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- Full-time
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Added 22 mins ago
NMES - Early Childhood Educator 6.00
Nova Scotia Regional Centres for Education & CSAP
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…Lead Early Childhood Educator (LECE) within the Pre-primary Program Team, to ensure a supportive and secure environment for young children attending the Pre-primary Program. The ECE will…
Added 22 mins ago
NMES - Early Childhood Educator 6.00 Term
Nova Scotia Regional Centres for Education & CSAP
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Added 22 mins ago
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- Full-time
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Added 22 mins ago
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Added 22 mins ago
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Added 22 mins ago
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Project Manager
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Added 22 mins ago
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Added 22 mins ago
Executive Director, Health Insurance Programs
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Added 22 mins ago
Health Services Manager - Rehabilitation Services, Social Work, Ambulatory Care
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…thinking to address operational challenges and advance the delivery of high-quality, safe, and cost-effective services that enhance patient experience and outcomes. The Health Services…

University Pension Plan

Specialist, Pension Operations

Toronto, ON, Canada

The annualized base salary in the range of $61,600 to $81,600.

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Job details

Pay: The annualized base salary in the range of $61,600 to $81,600.
Experience: Completed college diploma or university degree with 3+ years of strong pension administration experience in the pension or financial services industry.
Posting language: English
Posted: Sep 28, 2026

Original job description

OUR COMPANY BACKGROUND & CULTURE

UPP is the first pension plan of its kind in Ontario’s university sector, proudly serving over 46,000 members across six universities and nineteen sector organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with integrity and serving members with care. As a sector-wide plan designed for growth, our doors are open to all Ontario universities.

UPP is recognized as one of Greater Toronto’s Top Employers for 2026. Together, we’re a team of progressive thinkers and agile doers operating within a fast-paced culture of collaboration and respect. We believe in bringing smart and capable people together to create, solve, and grow with a clear shared vision and values of integrity, inclusivity, ingenuity, and impact.

Our culture is intentionally welcoming and purposefully rooted in equity, diversity, inclusion, and reconciliation (EDI&R). We believe diverse teams, perspectives, and lived experiences contribute to better decisions and a better workplace.

As a pension plan, UPP approaches investing through a long-term lens to generate and safeguard value. Our commitment to investing responsibly accounts for material risks that impact our investment portfolio to generate sufficient risk-adjusted returns to meet the pension needs of our members.

Join us in building a bright future for our members, our organization, and each other.

THE ROLE

Reporting to the Manager, Complex Transactions, this is a fantastic opportunity for an experienced Pension Services professional to join a team of high performing professionals to make a great impact.

You will be involved in a variety of activities within Pension Services and provide subject-matter expertise on the UPP and participating universities’ prior plans. Your role will include acting as a team lead to reconcile membership pension data and reporting key measures to stakeholders. The role also includes supporting the transactions and payroll team and interacting with the Client Experience team as a subject matter expert.

This role is based in downtown Toronto under a hybrid work policy, allowing employees the flexibility to work remotely and in-office (approximately two days per week in-office).

This posting is for an existing vacancy.

SPECIFIC ACCOUNTABILITIES

UPP is uniquely positioned in its flexibility to build an internal foundation from the ground up. We approach this build thoughtfully and methodically, with a careful focus on building a strong base, operational efficiency and excellent member and employer experience. We are creating a digitally enabled service experience for our members.

Pension Administration

Become a subject-matter expert of UPP plan provisions.
Calculate pension benefits using system tool, along with offline calculators.
Assess feasibility of workarounds for system-generated member calculations.
Peer review transaction cases and payment streams.
Monitor employer transactions, including the collection, recording and reconciliation of contributions and data.
Ensure compliance with the pension plan text, all legally prescribed timelines, and internal policies; ensure that all data is accurate and comprehensive.
Ensure all benefit payments, including monthly pension payroll, are paid accurately and on time via the trustee.
Prepare and/or coordinate statutory reporting requirements, such as annual member statements, pension adjustments, and quarterly pension adjustment reversals.
Remain current on pension benefit trends, practices and procedures, and evaluate and recommend adjustments.
Other projects and activities, as assigned.

Service Delivery

Deliver best-in-class service to our members, participating employers and universities.
Act as a primary contact for queries regarding member data, contribution data captures, and connecting with client Experience Team.
Recommend improvements to pension administration.
Guide team on delivering services with legislation timelines.
Provide accurate and timely reporting to all stakeholders regarding general and specific provisions of the benefit and pension plans.
Exhibit an ability to listen, negotiate and communicate goals; share knowledge, experience, and responsibility with the team to achieve the highest standards of professionalism.

QUALIFICATIONS & EXPERIENCE

Completed college diploma or university degree with 3+ years of strong pension administration experience in the pension or financial services industry.
Experience in a broad range of pension plans, including defined benefit, defined contribution and hybrid plans.
Experience reading and interpreting pension plan texts and translating provisions to be used operationally.
Strong ability to self-diagnose member data issues correctly.
CEBS or PPAC would be an asset.
Experience working with university pension plans related to UPP would be a strong asset
Experience coding SQL, Data visualization (PowerBI/Domo), Mail Merge, PowerAutomation, Excel VBA, and Reporting best practices would be a strong asset.

ATTRIBUTES

A passion for delivering a great pension experience from enrollment to retirement, with a proven ability to develop and maintain effective working relationships.
Good numeric skills to ensure accuracy in calculations of pension entitlements, payments and deductions.
High emotional intelligence.
Self-motivated, flexible, and adaptable to changing priorities and new challenges.
Logical and detail oriented.
Strong commitment to innovation and continuous improvement.
Ownership mindset.
Strong conflict resolution skills to manage complaints and escalations from members and employers.
Strong oral and written communication skills and an ability to communicate complex information clearly and at a level appropriate for the member and employer.
Professional, client-focused approach to colleagues and assignments.
Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Ability to organize, set priorities and work independently.
Excellent judgment and clear and precise communication skills, including a high degree of diplomacy and confidentiality with the ability to adapt communication style to the audience.

EXPECTED COMPENSATION

The expected compensation for this role is a combination of base salary and variable incentive.

The annualized base salary in the range of $61,600 to $81,600. This range reflects the expected range for new hire base salaries and is subject to change and may be modified in the future.

You may also be eligible for a variable incentive depending on organizational, divisional and personal performance. The final total compensation offered will vary depending on your skills, experience and other factors.

LIFE AT UPP

Do work that matters. We are duty-bound to serve our members’ interests, and it’s a responsibility we don’t take lightly. That’s why we’ve ingrained sustainability in our work from day one - to ensure our members have a resilient future to retire into, both today and for generations to come.

Stronger together. Collaboration is how UPP was born, and it’s how we work with each other and our partners day in, day out. No one at UPP is just a number (even if they are excellent at math) and every win is a shared win.

Grow every day. You’ll have the opportunity to work on unique, once-in-a-career projects that maximize your skill set and probably teach you some new ones - at any stage in your career.

Prioritize wellness. At UPP, wellness takes many forms. Ultimately, it’s about ensuring our people are cared for in the ways that matter to them. Check out some highlights of our inclusive employee-focused benefits program including:

Defined benefit pension plan
Flexible hybrid work model
Paid time off – vacations, personal days and wellness days
Work remotely up to eight weeks/year
Comprehensive group benefits including medical, dental, vision, etc.
Extended paramedical and mental health service coverage
Health care and lifestyle spending accounts
Fertility treatments, paid parental leave, and gender affirmation coverage
Education Assistance program

This posting will remain open for a minimum of seven (7) days and will remain open until a sufficient number of qualified applications are received or finalist candidates have been identified.

Artificial intelligence (AI) tools may be used to support certain stages of the recruitment process, including sourcing, screening, and assessment. All hiring decisions involve human review and intervention by UPP employees.

UPP enthusiastically welcomes applications from all qualified applicants and especially invites people with lived experience as an Indigenous person, a person with a disability or as a member of another Human Rights Code protected group that faces barriers to employment to apply. Our goal is to create a barrier-free experience for every candidate throughout the recruitment process.

UPP respects your privacy. For information on how UPP handles the personal information you provide during the application process, please see our Job Applicant Privacy Statement.

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More about this job

Responsibilities

The Specialist will act as a subject-matter expert to reconcile membership pension data and provide support for complex transactions and payroll. They will also ensure compliance with plan provisions and deliver high-quality service to members and participating universities.

Requirements

Candidates must have a college diploma or university degree and at least 3 years of experience in pension administration. Proficiency in interpreting pension plan texts and strong analytical skills for data reconciliation are required.

Skills

Pension administration
Defined benefit plans
Defined contribution plans
Data reconciliation
Financial services
Stakeholder reporting
SQL
PowerBI
Domo
Excel VBA
PowerAutomation
Conflict resolution
Communication
Analytical skills
Project management

Benefits

Defined benefit pension plan
Flexible hybrid work model
Paid time off
Remote work allowance
Comprehensive group benefits
Medical insurance
Dental insurance
Vision insurance
Mental health service coverage
Health care spending account
Lifestyle spending account
Fertility treatments
Paid parental leave
Gender affirmation coverage
Education assistance program

Visa sponsorship

Not detected in the job text

Keywords

Pension Operations
Defined Benefit
Defined Contribution
Hybrid Plans
Pension Administration
Data Reconciliation
SQL
PowerBI
Domo
Excel VBA
PowerAutomation
Statutory Reporting
Payroll
Client Experience
Financial Services
CEBS
PPAC
University Pension Plans
Compliance
Stakeholder Management
Operational Efficiency
Data Visualization
Mail Merge
Pension Adjustments
Member Statements

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