Closed listing
Key Holder (PT) - Edmonton
- AB, Canada
- Edmonton, AB, Canada
Part-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Part-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment - we want to meet you!
What You'll Do
Drive Sales & Client Engagement
- Lead by example in achieving and exceeding individual and store sales goals
- Proactively engage customers, assess needs, and deliver personalized styling solutions
- Build and maintain strong client relationships through effective clienteling and follow-up
- Identify opportunities to cross-sell and upsell to maximize each transaction
- Leverage product knowledge to confidently communicate value and drive conversions
- Inspire and motivate associates to deliver high-performance selling behaviors
- Create a dynamic, energetic, and results-focused sales culture
- Coach team members in real time to improve selling techniques and client engagement
- Execute UNTUCKit University training and reinforce daily performance conversations
- Open and close the store with accountability for results and standards
- Maintain a visually compelling, sales-focused floor environment
- Ensure stockroom organization supports selling efficiency
- Monitor KPIs and contribute insights based on customer feedback and sales trends
- Prior retail leadership or keyholder experience
- Proven ability to drive sales and influence team performance
- Strong clienteling skills and a customer-first mindset
- High energy, strong communication skills, and a passion for results
- Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
- Proven work experience as a Supervisor, Key holder or Assistant Manager
- Basic understanding of sales principles and customer service practices
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Solid communication and interpersonal skills
- Ability to work in the store alone
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays
- High school degree
More about this job
Responsibilities
The Key Holder is responsible for driving sales and client engagement by leading the sales floor and motivating the team to exceed performance goals. They also ensure operational excellence by managing store opening and closing procedures, maintaining visual standards, and overseeing stockroom organization.
Requirements
Candidates must have prior retail leadership or keyholder experience and a strong understanding of sales principles and customer service. Proficiency in Apple products, G-suite, and POS systems is required, along with the ability to work independently and maintain a flexible schedule.
Skills
- Retail leadership
- Sales management
- Clienteling
- Customer service
- Team motivation
- Coaching
- Visual merchandising
- Inventory management
- KPI monitoring
- Upselling
- Cross-selling
- POS systems
- Communication
- Problem solving
- Time management
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Management & Leadership
- Customer Service & Support
Keywords
- Retail
- Sales
- Leadership
- Key Holder
- Clienteling
- Customer Experience
- KPIs
- Merchandising
- Inventory
- POS
- G-suite
- Apple Products
- Team Management
- Operations
- Sales Floor
- Coaching
- Performance Management
- Omni-channel