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Added 6 mins ago
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Freelance Subtitlers (Hiring Dutch, Khmer, Latvian, Latvian, Czech, Kazakh, Traditional Chinese, Chinese for Taiwan)
Wordbank
Remote, Canada
- Contract
- Remote
Quality Assurance of completed subtitling that was carried out by other freelancers.
Added 6 mins ago
C
Forward Deployed Engineer, Infrastructure Specialist (North America)
Cohere
Remote, Canada
- Full-time
- Remote
Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
Added 6 mins ago
PH
Patient Resident Care Manager - Older Adult Clinics (Centre for Healthy Aging) & Post-COVID Recovery Clinic
Providence Healthcare
Vancouver, BC
- Full-time
operational leadership and support to interdisciplinary team members in the provision of quality care to patients/residents and their families
Added 6 mins ago
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Manager, Technical Consulting
Staffbase
Canada
- $105,000 to $141,000 CAD / year
Own technical delivery quality for NA onboarding and paid technical services
Added 6 mins ago
Area Manager II, YXU1
Amazon
St. Thomas, ON
…developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that…
Added 6 mins ago
A
Gameplay AI Engineer - Sledgehammer Games
Activision
Toronto, ON
- Other
…resonate with players worldwide. With a focus on creating high-quality multiplayer experiences and captivating single-player campaigns, we continue to shape the future of first-person…
Added 21 mins ago
PC
Cdn. Sr Learning & Development Business Partner
Post Consumer Brands
Niagara Falls, ON
- Full-time
…butters and granola. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For…
Added 21 mins ago
Construction Project Accountant (18-Month Contract)
Axiom Builders
Vancouver, BC
We are a trusted construction partner for many leading developers with over 12 million square feet under construction in Metro Vancouver, Victoria, Calgary, Toronto, Seattle, and Nashville.…
Added 21 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
To be the trusted partner for safe, innovative chemical solutions that improve everyday life and advance sustainability.
Added 21 mins ago
ML
Director, Taxation
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
Collaborate and partner with the financial reporting, treasury, investor relations, and operations teams for forecasting, organizational structuring initiatives, and periodic reporting.
Added 21 mins ago
NB
Manager Custody Client Services
National Bank of Canada
Toronto, ON
- Full-time
Partner closely with Custody Operations teams to resolve settlement breaks, cash discrepancies, account setup issues, reporting inquiries, and other service-related concerns.
Added 21 mins ago
RC
Supervisor, Talent Acquisition Operations – Programs & Interviews
RSM Canada
Toronto, ON
- Full-time
…delivery, managing SLAs, resolving escalations, monitoring quality, supporting reporting and governance, and driving continuous improvement. Employees in this role are expected to exercise…
Added 21 mins ago
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Manager, Brand Marketing Insights - The Ordinary - Global
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
…have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on…
Added 21 mins ago
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Operations Officer III
TD
Mississauga, ON
- Full-time
…understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is…
Added 21 mins ago
SL
AVP, Threat and Vulnerability Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Partner with technology teams to validate remediation effectiveness.
Added 21 mins ago
NM
Reliability Engineering
Natus Medical Incorporated
Oakville, ON
- Full-time
…electrical, firmware, software, and integrated systems. You'll partner closely with Engineering, Verification Test, Quality, Service, and Manufacturing teams to transform product…
Added 21 mins ago
SP
Manager, Product, Pricing & Integrations Operations
Salesforce Partner Canada
Toronto, ON
- Full-time
…customers, sellers, and operators experience our products. You'll partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations, and your business…
Added 36 mins ago
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Product Owner, Internet Product Lifecycle Management
Cogeco
Burlington, ON · Montreal, QC · Trois-Rivières, QC
- Full-time
Business Outcome Ownership: Establish and track key performance indicators including service delivery quality, monetization, customer lifetime value (LTV), campaign ROI, and churn reduction.
Added 36 mins ago
CH
Coordinateur (e) d'inventaire
Cardinal Health
Dorval, QC · Canada-Dorval
- Full-time
…clients, particularly the Distribution and Regulatory Affairs and Quality Assurance teams, to solve product and inventory…
Added 36 mins ago
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Senior Relationship Manager (Mid-Market)
BMO
Toronto, ON · FCP
- Full-time
At BMO Commercial Bank, you'll partner with some of the GTA's most dynamic mid-market companies, delivering strategic financial solutions that fuel growth, acquisitions, expansion, and…
Added 36 mins ago
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Manager Royal University Hospital, Jim Patterson Children's Hospital, Saskatoon City Hospital Genera
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Proven ability to collaborate and partner with a wide variety of stakeholders
Added 36 mins ago
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ECONOMIST
BDC
Montreal, QC
- Full-time
Working in a fast-paced and collaborative environment, you will partner with teams across BDC to identify emerging issues, answer strategic questions, and help position BDC as a trusted…
Added 36 mins ago
AL
Coordinateur (trice), Soins en clinique
Air Liquide
Laval, QC
- Full-time
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an…
Added 36 mins ago
AL
Assistant(e) clinique mobile
Air Liquide
Saint-Eustache, QC
- Full-time
Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an…
Added 36 mins ago
Senior Accountant, Corporate Accounting
Inter Pipeline Ltd.
Calgary, AB
…guidance to staff accountants, and serves as a trusted accounting partner to Financial Reporting, Treasury, Tax, FP&A, Operations, and senior…

Upgrade, Inc.

Partner Integrations Lead

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.

We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.

We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.

Upgrade is looking for a Partner Integrations Lead for our Home Improvement product platform. In this pivotal role, you'll own and drive key partner onboarding initiatives, shaping seamless API integrations across the entire loan application and origination lifecycle. The role is perfect for those who are self-motivated, technically minded, and excel at translating complex technical requirements between external partners and internal engineering teams. You’ll be responsible for serving as the primary product SME, managing integration pipelines, triaging production issues, and collaborating with Sales, Product, Account Management, and Engineering to deliver impactful, reliable outcomes. Please note that this is a role in a hybrid capacity based in our office in SF or Atlanta, with regular onsite work days.

What You’ll Do:

Act as main point of contact and partner-facing subject matter expert on the Home Improvement product platform (particularly all API integration points) and the Home Improvement business & operation.
Manage integrations with new partners and new product rollouts for existing partners. Responsibilities include helping define how partner platforms will interact with Upgrade through the loan application and origination processes; creating documentation and project management deliverables to track ongoing integrations; troubleshooting with partners as needed during both QA/UAT and post-live project phases
Lead and facilitate cross functional communication to ensure internal alignment and prioritization of Partner integration projects and ongoing requests
Lead technical response for production incidents related to Home Improvement integrations, coordinating internal and external teams
Triage inbound defect reports by severity, reproduce issues in staging environments, and document root-cause hypotheses with supporting log evidence.

What We Look For:

6-7+ years of work experience preferred
BA/BS degree in Business, Engineering, or equivalent
Experience leading complex technical integrations, along with specific expertise in RESTful API architecture, JSON/XML payload structures, and OAuth/API key authentication patterns
Subject matter expertise in the Home Improvement or a similar merchant financing space is ideal
Entrepreneurial, self-starter, and persistent attitude with the desire to go deep in details
Comfortable working in a startup culture with the ability to earn trust
Comfortable collaborating with all levels within the company and external partners
Comfortable in a flexible environment and expertise in project management across multiple departments

What We Offer You:

Competitive salary and stock option plan
100% paid coverage of medical, dental and vision insurance
Flexible PTO
Opportunities for professional growth and development
Paid parental leave
Health & wellness initiatives

#BI-Hybrid

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

Environmental & Working Conditions

Work is performed indoors in a fast-paced environment that requires the ability to manage multiple priorities and meet established workflows, schedules, and service expectations. Employees regularly input, retrieve, and exchange information accurately using digital systems and applications to support operational and customer service objectives. The role requires the ability to receive and exchange information with customers, peers, supervisors, and cross-functional partners through available communication channels, which may include meetings, email, phone, and digital collaboration tools, and may involve real-time, verbal, or in-person exchanges depending on business need. Job duties may involve managing a high volume of inbound and/or outbound customer interactions and work activities using telecommunications and computer systems. The role requires the ability to read, analyze, and interpret information displayed on computer screens and remain in a working posture for extended periods, consistent with the demands of the position. Work may be performed in a contact center, office, or remote environment, depending on business needs and the nature of the role. Onsite work environments may include shared workspaces, standard office lighting, and moderate background noise typical of customer service or operational settings. Employees working remotely are responsible for maintaining a secure and productive workspace with reliable internet connectivity that supports company systems and safeguards the confidentiality of company and customer information.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.

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More about this job

Responsibilities

Lead partner onboarding, API integrations, and product rollouts across the Home Improvement loan application and origination lifecycle, serving as the primary partner-facing subject matter expert. Coordinate cross-functional teams, manage integration documentation and project tracking, and lead triage and response for integration-related production incidents.

Requirements

The role prefers 6–7 or more years of experience and a BA/BS degree in Business, Engineering, or an equivalent qualification. Candidates should have experience leading complex technical integrations, strong knowledge of REST APIs, JSON/XML, and OAuth or API key authentication, and the ability to manage projects and collaborate effectively with internal teams and external partners.

Skills

Partner Integrations
RESTful API Architecture
JSON And XML Payloads
OAuth And API Key Authentication
Technical Project Management
Partner Onboarding
Production Incident Response
Defect Triage
Root Cause Analysis
Cross-Functional Communication
Troubleshooting
Loan Application And Origination
Quality Assurance And User Acceptance Testing
Home Improvement Financing
Stakeholder Management

Benefits

Stock Options
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Professional Growth And Development
Paid Parental Leave
Health And Wellness Initiatives

Visa sponsorship

Not detected in the job text

Keywords

Home Improvement
Partner Integrations
API Integration
RESTful API
JSON
XML
OAuth
API Key Authentication
Partner Onboarding
Loan Application
Loan Origination
Merchant Financing
Project Management
Production Incidents
Defect Triage
Root Cause Analysis
Staging Environments
Quality Assurance
User Acceptance Testing
Cross-Functional Collaboration
Sales
Product
Account Management
Engineering
Financial Services

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