Sales Coordinator -CPG/Retail

ABOUT US:

Upper Canada Soap is an industry leader with over 50 years and an innovator in the world of bath, beauty, and wellness. Our head office is located in Canada, with other offices in the UK and US.

We are seeking a passionate and driven Sales Coordinator to join our dynamic team and contribute to the growth of our company. If you're a highly organized individual, with great administrative skills and able to professionally liaison with internal and external customers, then this is the opportunity you've been waiting for. The sky is the limit, and we want fearless, like-minded people to soar with us!

YOUR ROLE IN THE COMPANY:

As our Sales Coordinator, you will play an essential role at the heart of our team, ensuring the seamless execution of sales operations within a fast-paced, trend-driven beauty and CPG environment. You will provide vital support across sales channels, enabling our team to exceed growth targets by managing key administrative processes, customer account setup, and retail presentation readiness. Your ability to thrive in a dynamic, detail-oriented role will directly contribute to the success of our product launches and customer satisfaction.

AS WELL AS:

· Supporting mass (FDM) key accounts across the U.S. and Canada, compliance documentation, and timeline-driven program execution.

· Prepare and manage customer proposals, ensuring timely follow-up on all quotes and purchase orders.

· Build and update customer-facing sales presentations in alignment with brand direction and retailer requirements.

· Equip sales reps with the latest high-impact sales tools and materials, including sell sheets, pricing, and order forms.

· Support onboarding and setup of new retail accounts, including data entry into retailer portals (e.g., 1WorldSync, GS1, WERCS, and other customer-specific platforms).

· Navigate and manage e-commerce and mass retailer item setup systems (e.g., Retail Link, SPS Commerce).

· Perform a variety of sales-related administrative duties (mailing, filing, scanning, copying) to support the team and ensure smooth operations.

· Maintain and generate routine sales reports and dashboards to track account performance and timelines.

· Manage sample coordination for sales meetings and tradeshows, including timely distribution, return, and restocking per sample control procedures.

· Liaise with internal teams and external customers to ensure the timely flow of information related to sales programs, promotions, and timelines.

· Coordinate project timelines and create trackers to manage retailer submissions, seasonal calendars, and key milestone dates.

· Assist in organizing travel logistics for the sales team and support onsite and virtual tradeshows as needed.

· Contribute to special projects and provide additional support where needed to ensure sales operations excellence.

OUR IDEAL CANDIDATE:

· High school diploma required; post-secondary education in business, marketing, or sales is preferred.

· Fluency in Spanish is a definite asset

· 2+ years of experience in a sales coordinator, sales support, or executive assistant role within the beauty, CPG, wellness, or retail sectors.

· Hands-on experience working with customers or retail item setup portals (e.g., Retail Link, 1WorldSync, GS1, EDI etc.).

· Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint) and experience with Canva a definite asset.

· Proven ability to juggle multiple priorities and adapt quickly in a deadline-driven environment.

· Quick learner with a hands-on, solutions-oriented approach to problem-solving and cross-functional collaboration.

WHAT YOU’LL NEED TO SUCCEED:

· Strong organizational skills and attention to detail - critical when managing retailer timelines and sample inventory.

· Excellent communication skills (verbal and written) with the ability to represent the brand professionally to internal and external stakeholders.

· Confidence in a high-growth, entrepreneurial setting where flexibility and initiative are valued.

· Enjoys supporting innovative product launches and fast-moving retail programs.

· Self-motivated and independent with a strong sense of ownership and accountability.

· Collaborative team player who thrives in a creative, beauty-focused environment.

· Passion for the beauty industry and curiosity about consumer and trend insights - experience in skincare, bath, or cosmetics is a bonus.

WHAT TO EXPECT AT OUR OFFICES:

· High degree of computer focus for long durations.

WHY YOU’LL WANT TO JOIN OUR TEAM:

· Health, Dental Vision and EAP benefits

· Hybrid work schedule – in person to start.

· Summer hours ending early on Friday’s

· Supportive team environment

· A growing industry!

Salary Range: $45,000-$55,000

At Upper Canada Soap, we value the unique skills and experiences that each individual brings to our team and welcome all interested candidates to apply. We strongly encourage applications from members of equity-deserving communities, including Indigenous, Black, racialized individuals, women, people with disabilities, and those with diverse gender identities, expressions, and sexual orientations. UCS is committed to providing reasonable accommodations to applicants upon request.

Thank you for your interest in joining our team. Please note that only candidates selected for further consideration will be contacted.