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UPS

Account Executive

Kitchener, ON, Canada

Salary: $58,044 - $60,744 annually + SIP (Sales Incentive Program) · Full-time

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Job details

Pay: Salary: $58,044 - $60,744 annually + SIP (Sales Incentive Program)
Job type: Full-time
Apply by: Nov 25, 2026
Experience: Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
Posting language: English
Posted: Oct 26, 2026

Original job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Summary

The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role involves identifying sales opportunities, increasing revenue, and ensuring excellent customer service. The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer needs.

Job Type: Permanent Position | Full-time

Work Shift: Monday to Friday (9:00 AM - 5:30 PM) *

Flexibility required according to business needs

Location 1: 550 Hanlon Creek Boulevard, Guelph

Location 2: 65 TRILLIUM PARK PLACE KITCHENER, ON N2E 1X1 Canada

Salary: $58,044 - $60,744 annually + SIP (Sales Incentive Program)

Key Responsibilities

Develop and grow revenue through customer visits and proactive outreach.
Identify new sales opportunities and strengthen existing client relationships.
Follow up on leads generated through internal teams and customer inquiries.
Address service challenges, resolve claims, and ensure customer satisfaction.
Provide market insights, competitive analysis, and feedback to the Area Sales Manager.
Manage multiple tasks efficiently and adapt to flexible working hours when needed.

Qualifications & Experience

Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
Excellent interpersonal and communication skills, both written and verbal.
Ability to thrive in high-pressure environments and manage a high workload.
Strong time management skills, attention to detail, and customer service orientation.
The successful candidate must have their own vehicle to ensure they are able to travel between different locations as needed to support the business.

What We Offer

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our Employee Benefits Include The Following

Training and Development: UPS provides full training for all positions to ensure safety and compliance with policies and regulations;

Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;

Promotion From Within: UPS is a globally known brand and has expanded in many countries, so UPS offers lots of room for advancement in many areas of the business;

Employee Discounts: All UPS employees have the chance to take advantage of employee discounts when purchasing UPS merchandise and other brands;

Additional Information

Applications must include an updated resume.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background checks will also be required.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Apply About employer

More about this job

Responsibilities

Develop revenue by identifying sales opportunities, conducting customer visits, and strengthening client relationships. Resolve service issues and claims, and share market trends, competitive insights, and customer feedback with the Area Sales Manager.

Requirements

Requires post-secondary education or at least three years of experience in customer service, sales, or a related field, along with strong Microsoft Office, communication, time-management, and customer-service skills. Candidates must have their own vehicle to travel between locations and be able to manage a high workload and adapt to business needs.

Skills

Business Development
Sales
Revenue Growth
Customer Service
Lead Follow-Up
Claims Resolution
Market Analysis
Competitive Analysis
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Communication
Time Management
Attention To Detail

Benefits

Health Insurance
Dental Coverage
Vision Benefits
Group Insurance
Paid Vacation
Employee Stock Purchase Plan
Training And Development
Career Advancement Opportunities
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Account Executive
Business Development
Sales
Small And Medium-Sized Accounts
Large Accounts
Revenue Growth
Customer Visits
Proactive Outreach
Sales Opportunities
Client Relationships
Lead Follow-Up
Customer Inquiries
Service Challenges
Claims Resolution
Customer Satisfaction
Market Trends
Competitive Insights
Competitive Analysis
Area Sales Manager
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Customer Service
Post-Secondary Education
Vehicle
Logistics
Sales Incentive Program

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