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Added 11 mins ago
WG
Supply Chain Coordinator
Western Global
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…In addition to this the role will require you to manage and lead on the management of bills of materials for all FSG…
Added 11 mins ago
S
Nurse Educator Clinical Prevention Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…quality and safety is inherent in all aspects of this position. Reporting to the Manager, Public Health, the Nurse Educator works collaboratively within the program of education to…
Added 11 mins ago
CF
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
- Full-time
Reporting to the Vice President, Digital and Delivery, the Web and Digital Experience Product Manager will lead cfib.ca as a product, overseeing its evolution, performance, accessibility,…
Added 11 mins ago
R
News Editor/Presenter (English Services) (On-Site)
Radio-Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
CBC Newfoundland and Labrador is looking for an experienced news editor / presenter to lead our weekday morning newscasts to audiences listening live on the radio and on digital platforms.…
Added 11 mins ago
MU
PROJECT COORDINATOR (BAND LEVEL 6)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Part-time
Reporting to the Project Lead, the Project Coordinator will coordinate project activities, including engaging prospective STEM teachers. The successful candidate will help build…
Added 11 mins ago
P&
Analyste en opérabilité / Operability Analyst
Pratt & Whitney
Longueuil, QC
- Full-time
Added 11 mins ago
CL
Director, Learning & Development, Operations
Canada Life
Winnipeg, MB
- Full-time
…are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and…
Added 11 mins ago
SI
Site Manager
Shannex Incorporated
Brookfield, NS
- Full-time
Reporting to the Regional Director of Operations, as part of a professional clinical Team, the Site Manager will plan, administer and evaluate the resident care programs in the facility,…
Added 11 mins ago
CO
Corporate Controller
City of Brandon
Brandon, MB
- Full-time
Lead the numbers behind Manitoba’s second-largest city
Added 11 mins ago
Recruiter (Vancouver)
Pacific Coastal Airlines
Richmond, BC
In this role, you will lead full-cycle recruitment for Airport Operations and Flight Crew positions while supporting broader People & Culture initiatives. You will play a critical part in…
Added 11 mins ago
Senior Program Leader - Gyms & Seniors (West Region)
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Promote all TCHC lead programs and activities on an ongoing basis.
Added 11 mins ago
Front End - Supervisor Front End II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort McMurray, AB
Lead department in accordance with company presentation standards
Added 11 mins ago
Lead, Cyber Security
Westerkirk
Calgary, AB
The Cybersecurity Lead is responsible for shaping and advancing De Havilland's cybersecurity program across enterprise IT and operational technology environments. This role combines…
Added 11 mins ago
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
Reporting to the Vice President, Digital and Delivery, the Web and Digital Experience Product Manager will lead cfib.ca as a product, overseeing its evolution, performance, accessibility,…
Added 11 mins ago
System Architect - Krembil Centre for Neuroinformatics
CAMH
Toronto, ON
…young people. The platform enables cross-network utilization reporting, population needs assessment, program evaluation, and service infrastructure analysis - all while ensuring that each…
Added 11 mins ago
RE
Senior Mechanical Engineer
Rockford Engineering
Regina, SK
- Full-time
Serve as Lead Design Engineer or Subject Matter Expert (SME) for specialized or complex applications.
Added 11 mins ago
DI
Manager, Lifecycle Marketing and Personalization
Definity Insurance Company
Toronto, ON
- Full-time
Reporting to the AVP, Digital Marketing & Operations, the Manager, Lifecycle Marketing & Personalization is responsible for developing and executing B2B lifecycle marketing strategies that…
Added 11 mins ago
CL
Director, Learning & Development, Operations
Canada Life
London, ON
- Full-time
…are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and…
Added 11 mins ago
JD
Coordonnateur(trice), Opérations événementielles - Coordinator, Event Operations
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Added 11 mins ago
CL
Director, Learning & Development, Operations
Canada Life
Toronto, ON
- Full-time
…are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and…
Added 11 mins ago
SC
Concierge
SPECTRAFORCE Canada
Toronto, ON
- Contract
The Visitor Management Concierge Lead serves as a brand ambassador and the first point of contact for visitors, tenants, and patrons at First Canadian Place. This role is responsible for…
Added 11 mins ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 11 mins ago
R
GitHub Enterprise & DevOps Administrator
Raise
Burnaby, BC
- Full-time
…Engineering team. In this role, you will collaborate closely with ’s Lead GitHub Administrator and the Cloud Centre of Excellence (CCoE) Lead to support and maintain the Enterprise GitHub…
Added 11 mins ago
CL
Director, Learning & Development, Operations
Canada Life
Montreal, QC
- Full-time
…are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and…
Added 11 mins ago
LC
Senior Consultant
Lord Cultural Resources
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting to a Director, you will lead cultural strategy and planning projects, combining research, analysis, client advisory, and project management.

UPS

Brokerage Customer Service Associate

Fredericton, NB, Canada

Hourly Wage: $18,25/hr. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hourly Wage: $18,25/hr.
Job type: Full-time
Apply by: Nov 25, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Primary Job Posting Location:

Fredericton, New Brunswick Canada

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Summary

UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs clearance activities by reviewing shipment documentation, identifying discrepancies, preparing customs entries, and ensuring compliance with Canadian customs regulations and government requirements.

The successful candidate will work closely with customers, customs authorities, overseas offices, carriers, and internal teams to support the timely movement of international shipments while maintaining a high level of accuracy and service.

Location: 900 HANWELL ROAD FREDERICTON, NB

Job Type: Full-Time, Temporary

Shift: Monday to Friday |12:30pm to 9:00pm

Scheduled Hours: 40 hours per week

Hourly Wage: $18,25/hr.

Duration: Until March 23, 2027

Key Responsibilities

Review commercial invoices, shipping documentation, and customs paperwork for accuracy and completeness.
Prepare and submit customs entries in accordance with applicable regulations and procedures.
Apply tariff classifications and verify shipment information to support accurate duty and tax assessments.
Investigate and resolve documentation discrepancies by communicating with customers, foreign origins, and internal teams.
Monitor customs clearance activities and follow up to ensure timely release of shipments.
Coordinate freight movement and delivery arrangements with carriers and operational partners.
Respond to customer inquiries regarding customs requirements, shipment status, and clearance processes.
Maintain accurate shipment records and perform data entry within brokerage systems.
Support audits, compliance reviews, reporting, and administrative activities as required.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with process improvement initiatives and operational support activities.

Qualifications

Required

High school diploma or equivalent.
Strong administrative, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications and data entry systems.
Ability to work independently and collaboratively within a team environment.

Preferred

Experience in customs brokerage, transportation, logistics, international trade, or a related administrative field.
Knowledge of customs operations, import/export procedures, and government regulatory requirements.
Understanding of tariff classification and Harmonized System (HS) codes.
Experience reviewing commercial documentation and resolving discrepancies.
Previous customer service or client-facing experience.

Skills & Competencies

Customs and Trade Compliance
Documentation Review and Accuracy
Customer Service Excellence
Critical Thinking and Problem Solving
Communication and Relationship Management
Data Analysis and Verification
Time Management and Prioritization
Teamwork and Collaboration
Regulatory Compliance

Why Join UPS?

Gain valuable experience in international trade and customs brokerage.
Work for a global leader in logistics and supply chain solutions.
Develop expertise in customs regulations, compliance, and international shipping.
Join a collaborative team focused on operational excellence and customer success.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Apply About employer

More about this job

Responsibilities

Review shipment and customs documents, prepare customs entries, verify tariff classifications, and resolve discrepancies to support compliant and timely customs clearance. Coordinate with customers, customs authorities, carriers, overseas offices, and internal teams while maintaining shipment records and supporting audits and operational improvements.

Requirements

A high school diploma or equivalent is required, along with strong administrative, organizational, communication, and problem-solving skills. Candidates should be detail-oriented, proficient with Microsoft Office and data-entry systems, and able to manage competing priorities independently and collaboratively; customs, logistics, trade, or customer-service experience is preferred.

Skills

Customs Compliance
Documentation Review
Customer Service
Problem Solving
Communication
Data Entry
Tariff Classification
Attention To Detail
Time Management
Prioritization
Teamwork
Relationship Management
Data Verification
Microsoft Office
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Canadian Customs Regulations
Customs Entries
Tariff Classification
Harmonized System Codes
Import Procedures
Export Procedures
International Trade
Logistics
Transportation
Commercial Invoices
Shipping Documentation
Documentation Review
Duty And Tax Assessment
Regulatory Compliance
Shipment Tracking
Freight Coordination
Customer Service
Data Entry
Microsoft Office
Audits
Compliance Reviews
Operational Support
Process Improvement

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