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Added 13 mins ago
PE
Project Manager
PTW Energy Services
Nisku, AB
- Full-time
PTW is always looking for talented professionals to join our team. If you're interested in a career with PTW, we encourage you to apply and connect with us about current and future…
Added 13 mins ago
NS
Specialist Occupational Therapist
NHS Scotland
Kawartha Lakes, ON
- Full-time
…the vibrant, forward thinking Allied Health Professions (AHP) team providing Secure Care services at the Rohallion Clinic, Murray Royal Hospital, Perth. Rohallion represents a unique…
Added 13 mins ago
PT
Welding Shop Supervisor
Platinum Trailers
St. Marys, ON
- $32 to $40 CAD / hour
- Full-time
Leadership: 2+ years of experience in a supervisory, team lead, or lead hand role within a fabrication shop.
Added 14 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Thunder Bay, ON
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 14 mins ago
TC
Merchandising Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Lethbridge, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 14 mins ago
DS
Project Engineer
Deep Sky
AB · Alberta, Canada
- Full-time
Lead all stages of development, including site selection, power sourcing, and financial modelling.
Added 14 mins ago
CC
Director of Business Development
Creative Clicks
Toronto, ON
- Full-time
Recruit, coach and lead an initial team of two to three Business Developers.
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
ML
MLHD - Visiting Medical Officer - Orthopaedic Surgery (Apply via eCredential)
Murrumbidgee Local Health District (MLHD)
Griffith, ON
- Contract
Lead excellence in orthopaedic surgery while supporting the next generation of clinicians.
Added 14 mins ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
…accountability throughout the project lifecycle. You will also lead a project coordinator and strengthen processes, systems, and workflows to improve efficiency and consistency. The ideal…
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
ON · Ontario, Canada
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
Quebec, QC
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
BC · British Columbia, Canada
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
Calgary, AB
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
WI
HSE Site Representative
WSP in Canada
Vancouver, BC
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 14 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 14 mins ago
J
Proposal Lead
Jobgether
Canada
- Full-time
The Proposal Lead will drive the development and execution of strategic proposals for utility, renewable energy, and industrial electrical infrastructure projects across North America. This…
Added 14 mins ago
VC
Program Assistant - Home Health
Vancouver Coastal Health
Richmond, BC
- $26.42 to $28.25 CAD / hour
- Temporary
Come work as a Program Assistant with Vancouver Coastal Health (VCH) on the Home Health team in Richmond, BC. Apply now to join our team!
Added 14 mins ago
EI
Lab Technician
Ecolab Inc.
Calgary, AB
- Full-time
Reporting to the Liquid Lab Team Lead, this is an excellent opportunity for an individual who takes ownership, is a team player, looks for interesting custom projects and wants to…
Added 14 mins ago
MC
Senior Marketing Manager
MMC Corporate
Toronto, ON
- Other
Lead and develop marketing talent and digital marketing acumen, fostering a high-performing and collaborative team culture.
Added 29 mins ago
M
Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
…processes, supporting leaders, and ensuring the People & Culture team delivers a high level of service to employees and the business. This role requires someone who can move comfortably…
Added 29 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
…working relationships with vendors and communicating with the IT…
Added 29 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…

UPS

Brokerage Customer Service Associate

Fredericton, NB, Canada

Hourly Wage: $18,25/hr. · Full-time

Apply About employer

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Job details

Pay: Hourly Wage: $18,25/hr.
Job type: Full-time
Apply by: Nov 25, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Primary Job Posting Location:

Fredericton, New Brunswick Canada

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Summary

UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs clearance activities by reviewing shipment documentation, identifying discrepancies, preparing customs entries, and ensuring compliance with Canadian customs regulations and government requirements.

The successful candidate will work closely with customers, customs authorities, overseas offices, carriers, and internal teams to support the timely movement of international shipments while maintaining a high level of accuracy and service.

Location: 900 HANWELL ROAD FREDERICTON, NB

Job Type: Full-Time, Temporary

Shift: Monday to Friday |12:30pm to 9:00pm

Scheduled Hours: 40 hours per week

Hourly Wage: $18,25/hr.

Duration: Until March 23, 2027

Key Responsibilities

Review commercial invoices, shipping documentation, and customs paperwork for accuracy and completeness.
Prepare and submit customs entries in accordance with applicable regulations and procedures.
Apply tariff classifications and verify shipment information to support accurate duty and tax assessments.
Investigate and resolve documentation discrepancies by communicating with customers, foreign origins, and internal teams.
Monitor customs clearance activities and follow up to ensure timely release of shipments.
Coordinate freight movement and delivery arrangements with carriers and operational partners.
Respond to customer inquiries regarding customs requirements, shipment status, and clearance processes.
Maintain accurate shipment records and perform data entry within brokerage systems.
Support audits, compliance reviews, reporting, and administrative activities as required.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with process improvement initiatives and operational support activities.

Qualifications

Required

High school diploma or equivalent.
Strong administrative, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications and data entry systems.
Ability to work independently and collaboratively within a team environment.

Preferred

Experience in customs brokerage, transportation, logistics, international trade, or a related administrative field.
Knowledge of customs operations, import/export procedures, and government regulatory requirements.
Understanding of tariff classification and Harmonized System (HS) codes.
Experience reviewing commercial documentation and resolving discrepancies.
Previous customer service or client-facing experience.

Skills & Competencies

Customs and Trade Compliance
Documentation Review and Accuracy
Customer Service Excellence
Critical Thinking and Problem Solving
Communication and Relationship Management
Data Analysis and Verification
Time Management and Prioritization
Teamwork and Collaboration
Regulatory Compliance

Why Join UPS?

Gain valuable experience in international trade and customs brokerage.
Work for a global leader in logistics and supply chain solutions.
Develop expertise in customs regulations, compliance, and international shipping.
Join a collaborative team focused on operational excellence and customer success.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

Apply About employer

More about this job

Responsibilities

Review shipment and customs documents, prepare customs entries, verify tariff classifications, and resolve discrepancies to support compliant and timely customs clearance. Coordinate with customers, customs authorities, carriers, overseas offices, and internal teams while maintaining accurate records and supporting audits and process improvements.

Requirements

A high school diploma or equivalent is required, along with strong administrative, organizational, communication, and problem-solving skills. Candidates should be detail-oriented, able to manage multiple priorities, proficient with Microsoft Office and data-entry systems, and able to work independently and collaboratively; customs, logistics, trade, or customer-service experience is preferred.

Skills

Customs Compliance
Documentation Review
Customer Service
Critical Thinking
Problem Solving
Communication
Relationship Management
Data Analysis
Data Verification
Time Management
Prioritization
Teamwork
Tariff Classification
Data Entry
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Customs Entries
Canadian Customs Regulations
Customs Compliance
International Trade
Import Procedures
Export Procedures
Tariff Classification
Harmonized System Codes
Duty Assessment
Tax Assessment
Commercial Invoices
Shipping Documentation
Documentation Review
Discrepancy Resolution
Shipment Monitoring
Freight Coordination
Carrier Coordination
Customer Service
Data Entry
Brokerage Systems
Microsoft Office
Audits
Compliance Reviews
Operational Support

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