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Added 17 mins ago
CL
Personal Shopper
CHANGE Lingerie Canada
Toronto, ON · Etobicoke, ON
- Part-time
We're looking for an enthusiastic Full-Time Personal Shopper (Retail Sales Associate) to join our team at Sherway Gardens. If you enjoy building relationships, achieving sales goals, and…
Added 17 mins ago
C
Associate Insurance Advisor
Co-operators
Yellowknife, NT
- Full-time
The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 1 hour ago
GD
GARAGE - Seasonal Sales Associate - Pine Centre
Groupe Dynamite, Inc Garage
Prince George, BC
- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 1 hour ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…
Added 1 hour ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
SOFTGOODS - Sales Associate
Sporting Life Group
Collingwood, ON
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 2 hours ago
LO
Associate Optometrist
Luxottica of America, Inc.
Montreal, QC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 2 hours ago
VP
Business Center Support Team Associate - Toronto
Vialto Partners
Toronto, ON
- Full-time
Positive, proactive, and customer-focused attitude with a strong commitment to service excellence.
Added 2 hours ago
C&
MAC Manager
Cushman & Wakefield
Markham, ON
- Full-time
Excellent customer service and interpersonal relationship skills
Added 2 hours ago
Retail Sales Associate, Greenwood
Bell
Greenwood, NS
Build great customer experiences that keep customers coming back to our stores
Added 2 hours ago
CC
Commercial Services Associate
Cambrian Credit Union
Winnipeg, MB
- Full-time
Cambrian Credit Union is seeking a Commercial Services Associate to join our Business Services team.
Added 2 hours ago
HR
Patient Care Director, Emergency Department
Hudson Regional Health
Hudson, QC
- $125,000 to $135,000 USD / year
- Full-time
…integrated system of care that is high value, cost effective and customer focused. The PCD is committed to creating a work environment that fosters pride, teamwork and continuous learning…
Added 3 hours ago
CH
Seasonal Sales Associate
Cole Haan
Calgary, AB
- Part-time
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 3 hours ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
Continue to build the client relationship daily with our customers
Added 3 hours ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
Continue to build the client relationship daily with our customers
Added 3 hours ago
A
Sales Associate (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest…
Added 4 hours ago
TB
Seasonal Sales Associate
Tailored Brands
Toronto, ON
- Full-time
Build a relationship with your customer from greeting through post-sale contact.
Added 4 hours ago
TB
Seasonal Sales Associate
Tailored Brands
Toronto, ON
- Full-time
Build a relationship with your customer from greeting through post-sale contact.
Added 4 hours ago
T
Customer Experience Associate
TD
Prince George, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 4 hours ago
A
Sales Associate (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest…
Added 4 hours ago
IS
Customer Service Associate (Pittsburgh, PA, United States)
Industrial Scientific
Canada
- Full-time
The position of Customer Service Associate is based in Pittsburgh, Pennsylvania. The primary responsibility of the Customer Relationship Specialist is to answer product questions and…
Added 4 hours ago
C
Private Banking Associate
CIBC
London, ON
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 4 hours ago
GD
DYNAMITE - Seasonal Sales Associate - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 5 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

UPS

Brokerage Customer Service Associate

Fredericton, NB, Canada

Hourly Wage: $18,25/hr. · Full-time

Apply About employer

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Job details

Pay: Hourly Wage: $18,25/hr.
Job type: Full-time
Apply by: Nov 25, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Primary Job Posting Location:

Fredericton, New Brunswick Canada

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Summary

UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs clearance activities by reviewing shipment documentation, identifying discrepancies, preparing customs entries, and ensuring compliance with Canadian customs regulations and government requirements.

The successful candidate will work closely with customers, customs authorities, overseas offices, carriers, and internal teams to support the timely movement of international shipments while maintaining a high level of accuracy and service.

Location: 900 HANWELL ROAD FREDERICTON, NB

Job Type: Full-Time, Temporary

Shift: Monday to Friday |10:00am to 6:30pm

Scheduled Hours: 40 hours per week

Hourly Wage: $18,25/hr.

Duration: Until March 23, 2027

Key Responsibilities

Review commercial invoices, shipping documentation, and customs paperwork for accuracy and completeness.
Prepare and submit customs entries in accordance with applicable regulations and procedures.
Apply tariff classifications and verify shipment information to support accurate duty and tax assessments.
Investigate and resolve documentation discrepancies by communicating with customers, foreign origins, and internal teams.
Monitor customs clearance activities and follow up to ensure timely release of shipments.
Coordinate freight movement and delivery arrangements with carriers and operational partners.
Respond to customer inquiries regarding customs requirements, shipment status, and clearance processes.
Maintain accurate shipment records and perform data entry within brokerage systems.
Support audits, compliance reviews, reporting, and administrative activities as required.
Build and maintain positive relationships with customers and internal stakeholders.
Assist with process improvement initiatives and operational support activities.

Qualifications

Required

High school diploma or equivalent.
Strong administrative, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Bilingualism (English and French) strongly preferred
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency with Microsoft Office applications and data entry systems.
Ability to work independently and collaboratively within a team environment.

Preferred

Experience in customs brokerage, transportation, logistics, international trade, or a related administrative field.
Knowledge of customs operations, import/export procedures, and government regulatory requirements.
Understanding of tariff classification and Harmonized System (HS) codes.
Experience reviewing commercial documentation and resolving discrepancies.
Previous customer service or client-facing experience.

Skills & Competencies

Customs and Trade Compliance
Documentation Review and Accuracy
Customer Service Excellence
Critical Thinking and Problem Solving
Communication and Relationship Management
Data Analysis and Verification
Time Management and Prioritization
Teamwork and Collaboration
Regulatory Compliance

Why Join UPS?

Gain valuable experience in international trade and customs brokerage.
Work for a global leader in logistics and supply chain solutions.
Develop expertise in customs regulations, compliance, and international shipping.
Join a collaborative team focused on operational excellence and customer success.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

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More about this job

Responsibilities

Review shipment and customs documents, prepare customs entries, verify tariff classifications, and resolve discrepancies to support compliant and timely shipment clearance. Coordinate with customers, customs authorities, carriers, overseas offices, and internal teams while maintaining accurate records and responding to inquiries.

Requirements

A high school diploma or equivalent is required, along with strong administrative, organizational, communication, and problem-solving skills. Candidates should be detail-oriented, proficient with Microsoft Office and data entry, and able to manage competing priorities; bilingual English and French ability is strongly preferred, while customs, logistics, or international trade experience is an asset.

Skills

Customs Compliance
Documentation Review
Customer Service
Critical Thinking
Problem Solving
Communication
Relationship Management
Data Verification
Time Management
Prioritization
Teamwork
Tariff Classification
Data Entry
Microsoft Office
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customs Brokerage
Customs Clearance
Customs Entries
Canadian Customs Regulations
Customs Compliance
International Trade
Import And Export Procedures
Tariff Classification
Harmonized System Codes
Duty And Tax Assessment
Commercial Invoices
Shipping Documentation
Documentation Review
Shipment Discrepancies
Freight Coordination
Carrier Coordination
Shipment Tracking
Customer Service
Data Entry
Brokerage Systems
Microsoft Office
Compliance Reviews
Audits
Operational Support

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